Customer Ratings & Reviews
- Model:
- NA30N6555TS
- |
- SKU:
- 6261809
Customer reviews
Rating 4.5 out of 5 stars with 236 reviews
(236 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the variety of burner sizes and the ease of use of the 30" Built-In Gas Cooktop with WiFi. The griddle and overall design are also appreciated by users. However, some customers find the WiFi feature to be less useful than expected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Burner size, Ease of use, Griddle
Rated 5 out of 5 stars
Top Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, love the griddle feature and large middle burner. Also, a breeze to clean. Arguable the best option for home cooking on the market.
This review is from Samsung - 30" Built-In Gas Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Wifi
Rated 4 out of 5 stars
Good, nice looking gas cooktop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cook top. A little smaller than expected. Did not cover the existing opening in the countertop completely (after the GE cooktop). The griddle not very convenient. The WiFi connection is kind of useless also. Does not give you anything but ability to see if the gas is on or off, but no control of it. Otherwise no issues yet.
I would recommend this to a friend - Pros mentioned:Burner size
Rated 5 out of 5 stars
Perfect for our kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super output and love the versatility of the five burners. Went with this unit as we were impressed with the size and weight of the grids. The unit comes with a cap for the smart bluetooth sensor if you want to remove. We did to give it a cleaner look. Blue lights around the knobs handy to see if on from a distance.
I would recommend this to a friend Rated 5 out of 5 stars
Great stovetop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stovetop! A friend called it “sexy” Works great!
I would recommend this to a friend- Pros mentioned:Griddle
Rated 5 out of 5 stars
Love The Stove!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did a kitchen remodel... moved from electric to gas, love the Samsung brand. The blue accent lights on the knobs are nice touch. It came with a griddle that is easy to remove. It also has WIFI connection capabilities. I have not used this function.
This review is from Samsung - 30" Built-In Gas Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Works As Expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove works as expected. Took a few months to receive, not stores fault. However, Wok Grate is not included. After sales rep told me it did. Samsung manual is misleading, and Samsung customer service is awful, and their managers are just as bad. So, Wok Grate is not included.
This review is from Samsung - 30" Built-In Gas Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Burner size
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets on deciding to go with the Samsung. It looks great and the burners appear to be of a really good quality. Knobs have a good feel and function to them and that middle burner is a flame thrower! Very happy with our purchase.
I would recommend this to a friend - Cons mentioned:Wifi
Rated 4 out of 5 stars
Great product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase, the Bluetooth fob didn’t fit against the wall. Didn’t think I would use it anyway.
I would recommend this to a friend Rated 3 out of 5 stars
Samsung cuts a corner
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove top works well. The complaint I have with this unit is that with careful use the powder coated grates chipped easily and soaked up stains that don't come out. I tried using commercial degreaser after use to remove stains in the metal gride with no success. The stove top looks like it was years old after 2 months of use. It makes the stove top look dirty and worn quickly. Wish there was an aftermarket grate top that could be purchased to improve the look. The last stove top was 10 years old and looked better at the end than this one does now!
This review is from Samsung - 30" Built-In Gas Cooktop with WiFi - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Petry,
Thank you for reaching out and sharing your feedback about your Samsung - 30" Built-In Gas Cooktop with WIFI - Black stainless steel. I understand you're having an issue with your gas cooktop as the stovetop looks dirty and worn quickly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00049945/ to guide you on how to clean your Samsung gas cooktop.
I suggest you apply a stainless steel cleaner like Bar Keepers Friend or some white vinegar to a cloth or paper towel. Clean one small area at a time, rubbing with the grain of the stainless steel if applicable. Dry the surface using a soft, dry cloth. Repeat these steps as many times as necessary. You can go to this link https://www.amazon.com/s?k=bar+keeper%27s+friend if you want to buy a stainless cleaner.
I also recommend checking this link https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf for the user's manual for you to know more about the product. Just go to pages 19, 20, 21, 22, 23, and 24.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144621589.
-Noraina
Rated 5 out of 5 stars
New Gas Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop! Very solid construction and love the blue lights when turned on. The grills are very sturdy cast iron! Definitely would purchase again!
I would recommend this to a friendRated 5 out of 5 stars
Nice Cooktop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Cooktop, it was a tight fit, however it looks great with placement over the oven. The cool blue LED lights around the knobs are a nice touch! The burners lite quickly and burn smoothly.
I would recommend this to a friendRated 5 out of 5 stars
super nice stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the stove is very nice but is missing the wok grate I need this thank you
I would recommend this to a friendRated 5 out of 5 stars
Very happy with this stovetop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stovetop. Very happy I made the purchase!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Anna, congratulations on your new Samsung Cooktop and thank you for taking the time to share your review. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingggg cook top runs flawlessly and flames are perfect
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received my new cooktop and I’m really happy. I like the black color and the blue light.
This review is from Samsung - 30" Built-In Gas Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Product finishing does not stay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At initial install this was gorgeous and I loved it, within 6 months the finishing had begun to detoriate despite limited use and no harsh chemicals. 15 months in, already looking for a new product, since not only does it look awful in my kitchen now many of the burners struggle to ignite causing a gas smell while trying over and over again and it’s no longer covered in warranty. I wish I didn’t buy.
This review is from Samsung - 30" Built-In Gas Cooktop with WiFi - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RebeccaM,
We appreciate you sharing your experience and for choosing Samsung for your cooktop needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Rated 2 out of 5 stars
Do not recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my cook top but apparently I ended up a used item. It has a tupe of chemical white burn on the stainless steel that won’t come off. I believe this is either from the maker or it might have been used and it was cleaned with a chemical. I received it yesterday and im on my way to exchange or return it to the store. The grills are missing the rubbers on the bottom as well.
No, I would not recommend this to a friend- Pros mentioned:Burner size, Design, Ease of use
Rated 5 out of 5 stars
Excellent Addition to Our Kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking addition to our kitchen. Replaced another cooktop which was hard to regulate the heat of the burners. This has five burners with different heating which makes it great for cooking different things at the same time. Very stylish and easy to clean
I would recommend this to a friend - Pros mentioned:Appearance, Burner size
Rated 5 out of 5 stars
Love everything about this cooktop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooktop is superior to our older model. Everything cooks faster and better. The burners are different sizes and the two on the left combine to heat an optional griddle that we use all the time. Every time a burner is turned on, a blue light goes on around the knob. It makes spotting it easier when you walk by. It also looks great when the lights are low or off. Word of caution, when you buy the 5 burner model like this one, you give up a fan in the center of the cooktop, which means you are going to get a down draft for more money than the cooktop. Ouch.
This review is from Samsung - 30" Built-In Gas Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance, Burner size, Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and easy to install. Plenty of burners for everyday usage. Cool wifi feature to see if a burner is on or not.
This review is from Samsung - 30" Built-In Gas Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friend


















