Customer Ratings & Reviews
- Model:
- NK30N7000UG
- SKU:
- 6234432
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 30" Range Hood for its user-friendly design, quiet operation, and powerful performance. Many appreciate the convenience of Bluetooth connectivity and the effective lighting. However, some users have expressed concerns regarding the complexity of the installation process and the relatively high price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
New item. Still assessing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item. Works well. Over priced. Let’s wait and see.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Beep,
Thank you for reaching out to us and we are glad to know that you are using Samsung range hoods. We are glad that our range hood meets your expectation. We understand that our product is a little expensive, however, you won't regret the quality of this hood, the good thing about this product is you would be able to monitor and control your cooktop hood from anywhere between your busy schedules. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
https://www.samsung.com/us/support/search/?query=hood&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
I suggest clicking this link to know more about the product: See pages 11 to 12.
https://downloadcenter.samsung.com/content/UM/202005/20200507090208448/NK30N7000UG_AA_LIB0139973A.pdf
You may also use this link for regular maintenance of your Range Hood's lifetime:
https://www.samsung.com/us/support/answer/ANS00089383/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NK30N7000UG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144407022
Thank you for choosing Samsung. Have a great day.
-Trisha-
Awesome range hood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range hood looks sleek and also is really powerful. I love cooking with my wok with this range - it’s able to handle the smoke!
I would recommend this to a friendSamsung Range Hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recirculating kit is required & extremely difficult to find!
I would recommend this to a friendDOESN'T WORK W/ SMARTHINGS!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed. This does not work with Smarthings unless it is connected to a range through bluetooth, it doesn't have wifi!!!!! As far as I can tell only Samsung cooktops have bluetooth and none of their ranges have it so this is a completely useless feature for ranges. Don't buy if you are range shopping and I just bought a brand new Samsung range and it doesn't work with it. I'm angry and feel duped, want to return it. I have all Samsung products in my home and this is the first time I feel disappointed in how this product is advertised.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rumblepak5,
We appreciate you letting us know about your experience with your Samsung range hood.
As per checking, this range hood model is not wi-fi capable and does not work with the SmartThings app.
This appliance has a feature that allows you to pair compatible Samsung
cooktops and your hood via Bluetooth.
The below link is the user manual for your model. Turn the page 12 (Cooktop and Range Hood Connectivity ) for reference: https://downloadcenter.samsung.com/content/UM/202005/20200507090208448/NK30N7000UG_AA_LIB0139973A.pdf
For reference, I shared this video about:
How to pair your hood to a cooktop: https://www.youtube.com/watch?v=iHMTuWebAHc
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145328004), which will help our team pull up your information.
Have a great day.
Melardo
It does not work with Smartthings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hood does not have wifi and does not work with Smartthings as advertised everywhere. It is too late when you figure this out, and you need to stay 1.5 hours with support who also had no idea about it ... And at the end even the Bluetooth you cannot use it with any gas range. False advertisement here and on Samsung website.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Range Hood. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142959426. We thank you for being a part of the Samsung family. ^Brad
SS hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. My unit was damaged and the contractor put in a claim to have it replaced. I have not heard anything from Best Buy as to if or when they will respond.
I would recommend this to a friendFinally a real Exhaust that works!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a smoke free kitchen! The over the cooktop microwave exhaust was never enough! This doesn’t the job and even when seating staeks or other meat the kitchen stars smoke free!
I would recommend this to a friendNice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and easy to use. I use it everyday without any issues. I would recommend it
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to know that we have added something special to your kitchen with the sleek design of our Vent Hood without having to sacrifice a powerful performance. Happy Cooking! Thank you for being a part of the Samsung family. ^Cat
Samsung range hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best range hood I have ever purchased. It is much quieter and very efficient.
I would recommend this to a friendGreat model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice model, a little overpriced but we got it on discounted price
I would recommend this to a friendGood lookin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs well with the stove Bluetooth eh no light dimmer
I would recommend this to a friendSamsung range exhaust
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive range, works the way it supposed to work, however bit louder than I expected even after using flex pipe to reduce the noise.
I would recommend this to a friendSamsung 30" hood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that this is slightly bulky, it gives it a better look. I also like that you can remove the filters easily for easy cleaning.
I would recommend this to a friendHood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hood to link to the range by Bluetooth.
I would recommend this to a friendFinally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a great team installed after many failures.
I would recommend this to a friendAbsolutely stunning addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful hood! I would suggest getting it installed by a professional. The gap between the junction box and the wall is a tad bit tight! It is quieter than our old one.
I would recommend this to a friendGood looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the price is a bit overpriced but it looks good and works well
I would recommend this to a friendNot as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice and modern, but it's not as strong as I hoped for. It doesn't pair with my SmartThings app. I wish there were more options to this hood.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi UtN014!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 30" Range Hood with WiFi and Bluetooth - Black stainless steel. I sincerely apologize for the inconvenience if your Samsung Range doesn't pair with your SmartThings App. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link about "Unable to Register a Samsung Appliance to SmartThings": https://www.samsung.com/us/support/troubleshooting/TSG01201932/.
You may also refer to this link about "Home Appliance Disconnects from SmartThings": https://www.samsung.com/us/support/troubleshooting/TSG01008498/.
Another link about "Add and Manage Devices and Appliances in SmartThings": https://www.samsung.com/us/support/answer/ANS00078853/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144624545
Have a great day.
Melardo
Great range hood
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this range for a while now and I'm very happy with it. It works really well and worth the money.
I would recommend this to a friendVent hood works really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I substituted the OTR microwave with this Samsung hood, which has very good lights, several speed, looks much better my kitchen, and has bluetooth capability.
I would recommend this to a friend
