Customer Ratings & Reviews
- Model:
- NZ30K7880UG
- |
- SKU:
- 5581731
Customer reviews
Rating 3.9 out of 5 stars with 129 reviews
(129 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the 30" Induction Cooktop with WiFi and Virtual Flame for its fast heating speed and ease of use, praising its sleek design and safety features. However, some users express dissatisfaction with the touch controls and the magnetic knob's functionality. The WiFi capabilities also received mixed reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Heating performance
Rated 5 out of 5 stars
30 Inch Samsung Induction Cooktop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love this cooktop . It is super easy to use , and cleans up amazing way better than the gas style with the grates . It heats super fast and It looks great In my new Kitchen . The only negative was the installer threw away the knob then lied to me and blamed the granite people . They are supposed to be ordering and paying for a replacement . Months ago we’ll see -
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Heating performance
Rated 5 out of 5 stars
Better than Gas!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first induction stove and I will never go back now. We couldn’t have a gas stove like I wanted so we went with induction and I’m so glad we did. It’s easy to clean because nothing burns on the surface, temperature is easy to control, surface cools immediately so it’s never hot after you’re finished. Overall, it’s a great stove!
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best cook top ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung cook top is perfect for our kitchen. Super modern and works incredibly quick to heat up. I was impressed.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Heating performance
Rated 4 out of 5 stars
Great stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything like gas stove and very high speed. Great looks and ease of cleaning l
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
nice range, on the pricey side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with range overall. Manual has conflicting info about power requirements. Makes some annoying buzzing noise with lower quality induction cookware. Not good to use a cast iron skillet with higher settings- gets too hot and I'm worried about damaging the range
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great cooktop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice cooktop. I've used it for over 3 years now and we love it. I was worried about the reports of water splashing, but this was not an issue at all and I frequently get water on the controls and burners and just wipe it up without issue. All the wireless features are poorly executed and meaningless (hence the 4 stars). I had to look up how to turn them off.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Ease of use, Heating performance
Rated 5 out of 5 stars
Beautiful Induction Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good, and beautiful induction cooktop. The faux flames are a nice touch. It's easy to use and really easy to clean. But I did have to buy all new pots and pans that work with induction as none of mine (save one pot) would work. And I would have prefered that the controls were to the side and not right in the middle at the front, but I'm getting used to it. I've found that I don't (and shouldn't) cook at really high temperatures - it's not really needed either.
I would recommend this to a friend Rated 4 out of 5 stars
Temp Controls need to be improved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls need to be improved. Setting up the right temp is a challenge even with the control knob.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend- Pros mentioned:Heating performance
Rated 4 out of 5 stars
New cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install was easy. But setting up the Smart Thing feature was a little harder than it should have been. And it uses 2.4ghz instead of 5ghz. The cooking time and heat settings will take a little time to get correct. The rapid boil takes less than 3 minutes.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Really nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't wait for have it in my home and really i'm impressed with this cooktop, it is excellent about details with aestetics and also functionality, The high price of it when purchased avoid me to qualify it with 5 stars.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hey SantiagoR! We are pleased to hear that both the design and function of this unit make it the perfect cooktop for your household! Thank you for choosing Samsung. ^Lo
- Pros mentioned:Ease of use, Heating performance
Rated 5 out of 5 stars
Amazing cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cooktop!!!! It is easy to clean, easy to use, easy everything. I love the way it cooks. I love that I can cook fast when needed. Love love love
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating performance
Rated 5 out of 5 stars
Amazing installation and great cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were surprised that BBY came to insure the cooktop would fit. Two days the scheduled delivery occurred in less than an hour. The Samsung cooktop is faster, hotter, and cleaner. We love the blue lights.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Great concept but poorly executed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have received two of these cooktops so far and both were warped (not laying flat). It may be the metal frame being transported in freezing temperatures or inadequate packaging from the factory, or quality control. Also, if anything spills on the touchpad integrated right into the cooktop it random adjusted things or shuts the top down. On one occasion it kept turning a burner on rather than off. It’s a lower cost induction top, but Samsungs top model and should be better than this. 2 stars as maybe I just had bad luck, but my experience is 1 star.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cooking flawlessly for our loved ones would be a great experience, Doener. Let us help with what you're experiencing with your Samsung cooktop.
Samsung cooktop having on and off cycle is used to regulate temperature and is completely normal.
Samsung electric and induction cooktop temperature issues: (Radiant heating elements cycle on and off)
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Under CRITICAL INSTALLATION WARNINGS see page 11 of the manual.
Install the cooktop on a sturdy, level cabinet that can support its weight. Failing to do so may result in problems with the cooktop.
See page 33 of the manual. The surface unit frequently cycles on and off.
Manual:
https://downloadcenter.samsung.com/content/UM/202211/20221125143010567/NZ30K7880U_DG68-00823A-07_EN_MES_CFR_221123.pdf
When these steps have been done and the cooktop is still not working properly, please reach out so we can further assist a possible service technician to visit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145371585) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Heating performance
Rated 5 out of 5 stars
We love this cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second of these cooktops we’ve bought. Bought one, moved house then did a bunch of research and decided to buy the same one again. It’s great. Buy it. Also … induction cooking is far better than gas, plus a gas cooktop is as bad as having a smoker in the house in terms of benzine and NOx pollution
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good cooktop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All functions are operational with the one exception which is the WiFi function is not compatible with our system. Not critical to our needs but was advertised as available.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung Reputation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not feeling confident about my decision to buy Samsung appliances after the brand new double wall oven did not heat up after Bestbuy finished the install. Waited a month to get a replacement. Fingers crossed this cooktop will not be another Samsung lemon. Samsung is supposed to br all about the technology but these brand new appliances have none of the features the other brands have.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Heating performance
Rated 5 out of 5 stars
Works as promised
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boils water fat, don't bother walking far from pot. Link it to Smart Things app. Linking was confusing because written in the manual reads link to Smart Home. Got Samsung tech to come on site to pair. What sold me on this brand was that it pairs with the hood. The hood comes on automatically when the cooktop is in use. Got on sale. This is our first time with induction. I would recommend. Cool to see on the phone the status of my kitchen appliances. Our kitchen contractors installed.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating performance
Rated 5 out of 5 stars
Great Induction Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This induction cooktop is excellent. I would highly recommend. We purchased our first induction over 8 years ago but suffered a power surge that put it out of commission permanently. They have come a long way with induction since then. This one is much more powerful and the burner layout, specifically the flex zone is extremely useful.
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating performance
Rated 2 out of 5 stars
mixed feelings
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we had it for a almost a year an. it not working .. the upper control board is not responding.. to the lower one .. we been with out a stove for 2.5 weeks now .. samsung is sending some one out .,.. but .. the waiting really sucks .. when it worked it was nice an fast .. but we are just going to rethink our decision an look for something we can depend on...
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel with what occurs with the cooktop, Daniel.
We suggest contacting us via the options below to speak with a live representative should you need to follow up on the appointment.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Ease of use, Heating performance
Rated 5 out of 5 stars
induction cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected. heats the pan very fast and cleanup is easy
This review is from Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel
I would recommend this to a friend












