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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 533 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality and easy setup process of the 32" Class - LED - J4000 Series - 720p - HDTV. Many customers also appreciate the affordable price and free availability of the TV. While some customers would have preferred a smart TV, the positive feedback on the TV's core features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 533 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is easy to use.great picture.light weight

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV. The color isn't spectacular, but given that it was a free TV, I can't complain. I put it in my bathroom to watch while enjoying a relaxing bubble bath. So, it serves its purpose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the tv as a Samsung promo for purchasing a phone. The tv ended up replacing an older, smaller model in our bedroom. This is the perfect size for the room, and fits nicely on top of a dresser. Set up was a breeze, easy hookup into cable box, just followed directions on the enclosed paper to sinc tv with our cable remote. The whole thing took about 5 minutes. Picture is clear and good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Size

    Rated 4 out of 5 stars

    Best available 32 inch "basic" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a high quality but low priced small tv, this one's for you. (This model is a "basic" not a "smart" tv.) I purchased one for my grandchildren's play room and another one for my spare bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect combo deal for free w my new phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent deal free tv w my phone purchase and a top brand one at that. I absolutely loved it and an unexpexted twist came as well. I had it still in the box because i knew i was moving soon. And i found out that my Mom (Laura) had been going without a tv didnt tell me. And was literally trying to watch tv on one given to her w a busted screen so all she could do was here it and barely see half the screen. So i suprised her with it for her birthday. Of course she said it was to much and cried her eyes out. It made me feel amazing to be able to do that for her and it mean so much to her just a reminder of how much i love her. And shes always been there for me . 5 stars she wont let go of the remote lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a nice picture. It was easy to set up and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv size

    Rated 5 out of 5 stars

    Nice and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife didn't like her SMART TV. It was too complicated to use. When shopping for TVs we always buy Samsung, We like the quality of the picture more than any other brand and Samsung products just seem to last longer than other brands. We got this TV for a good price, it is easy to use and most of all, MY WIFE IS HAPPY! As the saying goes "Happy wife, Happy life!" We enjoy both since this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for the price. Easy to use and the quality of the picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV good picture nice color. Extremely easy to program and assessable for proper connections

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was extremely easy to set up. Once I disabled the motion smoothing effect, I couldn't be more pleased with the picture and sound quality. I hooked up my apple TV to it rather than using the built in smart TV features so I cannot comment on those features. Overall, it was a great value - very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a small TV very lightweight easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great basic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use. Lightweight. Light up remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great basic HD TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 32" no frills HD TV for a bedroom or office or other smaller room. This is not a smart TV. It is 720p not 1080 but is more than adequate for watching network or cable stations. I have it in my office and won't be streaming or watching 4K so this is perfect for my intended use. The picture is very good. I needed to tweak the picture settings a bit to suit my taste. As with any new TV, you should experiment with the settings, which is easy to do on this model. You can always reset back to the default. The sound is just OK and a little tinny but it's what you would expect for a TV this size so won't affect my rating. I've had it for two months and am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Basic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted! Replaced my TV with one that has a great picture and connects to my DVD/VHS tape deck as well as responds to my antenna. East to hook up and enjoy! Ordered on line and picked up at the store. Customer service informative to make sure I was getting what I wanted. Quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Good for What it Does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for free with my purchase of a Samsung Galaxy Note 9. I put this TV in the garage and attached a home streaming device to it, and it works great for that! I can now have music/TV/movies streamed to watch while I'm working in the garage, and makes it a lot more enticing to go out there and work on projects. I've had no issues having it out there, and have no issues using or operating the TV for it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Samsung, Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung tv. I don’t have cable in my living room so I use this with my Apple TV and Amazon Prime. Great picture and for my needs I’m happy with my this size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV to put in the garage when working or hiding from the family. It helps keep me entertained when working on the car, chilling with my neighbor or when the kiddos take over the garage as a play house watching you tune fail videos. Good picture good audio. Not to expensive to draw unwanted attention from the wife.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice budget TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world of smart 4K big inch TVs, this little TV holds it's ground. Received as a "free gift" for purchasing the Note 9. It's only 720p, but in a small screen you don't even notice it. Performs just fine in the children's room. Sound output is better than expected too. Overall a good value. I ended up getting one for my grandpa to watch his old John Wayne movies. No complaints, expectations met.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always your not going to get a better picture than with a Samsung TV. Great tv at a great price. No complaints at all. Plus the additional of Apple TV built in is really nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent High Def picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV in the kitchen where I am looking at it directly in front of the screen. The picture is detailed and bright. It is a bright room and the picture is excellent. For my application, I would give it 5 stars. But for others, I took one star away because of the extremely limited viewing angle. If you walk only 15 degrees to the right or to the left, you will see a noticeable loss of contrast in the picture. Not a problem for me since I'm watching straight on but if you have guests over to catch a football game, I don't think this model would be recommended.

    I would recommend this to a friend
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