Customer Ratings & Reviews
- Model:
- RF32CG5100MT/AA
- SKU:
- 6546224
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
very good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend it at a good price, it has very good quality and a good size.
I would recommend this to a friend - Pros mentioned:Ice production
Ernie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Especially like the dual ice maker!
I would recommend this to a friend Great fridge/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior of the fridge is very large. Lots of space. The only drawbacks I have found so far are that the long drawer inside doesn’t always slide in straight and when the ice cube trays are full (love it has 2 sizes of cubes) a cube or two will fall behind the freezer and onto the bottom of the fridge area. Other than that, it’s a great fridge/freezer combo.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product and I like it very much. The Best buy service is great and the delivery guys did a wonderful job. Thank you very much for your wonderful job...
I would recommend this to a friendLove it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! I love that it says the internal temp. The ice is great, having two size options. I love the slim drawer at the bottom of the fridge!
I would recommend this to a friend- Pros mentioned:Overall performance
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As well as be expected well worth the time and investment.!
I would recommend this to a friend - Cons mentioned:Temperature control
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator and freezer don't work, they don't give the correct temperature, and the system is guaranteed and is not responsible for the loss of electricity. If you want to lose your food and money, don't buy it. It's a real headache, and neither Best Buy nor Squash guarantees it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Edgardoma, we understand your frustration about your fridge and freezer not working. Allow us to help.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
Kindly perform the troubleshooting guide and check the suggested temperature for the fridge and freezer from the manual below to help elevate the cooling efficiency of this fridge. Turn to pages 42 to 43, "Fridge and Freezer," and page 79, "Fridge/freezer does not operate. Fridge/freezer temperature is warm."
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149237379) to help our team pull up your information.
Have a great day.
^Camille
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Only reason I didn’t give it 5 stars is because I have to make sure the doors are pushed closed
I would recommend this to a friendPoor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge about a month ago and the shelves are already bowing in. Mind you I haven’t even loaded the shelves with a lot of stuff. I have a 10 year old fridge that’s shelves are flawless. The only reason I’m giving it a 2 star review is because it still works I guess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that this experience is different from what you anticipated. Let's get you assisted with what you're going through with the fridge, Red3.
We would like to speak to you directly so that we can better assist you with the shelves.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147080314, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator! Purchased over the phone and was a super easy experience.
I would recommend this to a friendSo Much Space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much room, I feel like we can nerver use all of the space! I do wish the shelves had more adjustabilty
I would recommend this to a friendAwesome quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love this fridge there is so much room for all my food
I would recommend this to a friendMatte dual ice maker Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were quick and efficient on install and set up.
I would recommend this to a friendFairfield, CA #2695 BestBuy store is shady
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience at Fairfield outlet store #2695. I went to purchase an open box refrigerator in person. Took few hours to drive, to inspect each floor model. Finally, I found what I wanted, and paid for the model I liked. I also took pictures. It's an open box so refrigerator was at the store. I paid for 5-year warranty, water kit(BestBuy agent added), $100 delivery fees, $59.99 haul the old unit, $24.99 for installation. Credit card was charged. Next day to my surprise I saw the order has only delivery fee $100 and water kit. No refrigerator. But my credit card was charged for $1xxx.xx I contacted BestBuy via chat. Awful customer service. Talked to 6 chat agents whose job was to transfer me to someone else in order not to investigate what happens with refrigerator itself. They accused me that I cancelled refrigerator myself. How dare it could happen I paid $1xxxx and $100 delivery for nothing???? One of the chat agent assured me that I was refunded all amount. I was not. That shady store (or the sale agent who told me he make way more outside of the store) charged me thousands for nothing. Avoid Fairfield store in CA. #2695. And avoid horrible customer service via BestBuy chat. All they did transfer me from one agent to another. I gave 9 consequences call to Fairfield store. Noone answered. I gave call to BestBuy support. At least via phone call to BestBuy I got promise to refund me money "next billing cycle". If BestBuy cancelled my order, why not to refund me immediately. Why next billing cycle? I am still not clear whether that particular store(sales person) were scamming me and charging $100 delivery fee for water kit that they added themself for refrigerator. Or whether BestBuy system canceled in person order due to refrigerator price was changed the next day. If the last one BestBuy, your prices change often. How I am supposed to buy from you? Attached picture of refrigerator and receipt (corrected to hide sensitive info). I can't attest how refrigerator works as I never got it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you went through with your overall experience with your recent order. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your concerns about your canceled purchase and charges.
Have a great day.
-John
Samsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is not the best fridge that they recommended me , plus I complained to customer service but they seem not to care about my issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LucaR,
This is not the experience we want you to have with your refrigerator. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150652671) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Samsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the style. However, it was damaged on the side.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Capacity, Ice production, Overall performance
New Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator, It has lots of room in the refrigerator and freezer. It runs very quiet . The ice maker makes two sizes of ice cubes. This is the best freezer I have owned in over thirty years. So far very happy.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Ice production
Great fridge, we're very happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this refrigerator for about two months and we're very happy with it! It's rough trying to shop based on reviews because they all have some scary reviews. We went back and forth on a lot of models and then chose this and held our breath. It has lots of great features but it really does what it's supposed to - keep our food cold and make ice and keep some of it frozen - very well. It also looks great and feels roomy.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Ice production
Spacious fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the room in this fridge. First bottom drawer freezer and living the design. 2 ice shapes are nice add. Small door shelf on right is only off thing but I found a use for it
I would recommend this to a friend - Pros mentioned:Design, Overall performance, Size
Spacious, stylish and efficient refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung French Door Refrigerator is a perfect blend of style, space, and efficiency. Its spacious interior and smart organization make storing and accessing food effortless. The cooling performance is outstanding, keeping everything fresh for longer, while the sleek design adds a touch of elegance to any kitchen. With energy-efficient features and user-friendly controls, this refrigerator is a reliable and modern choice for any household. Highly recommended!
I would recommend this to a friend
