Customer Ratings & Reviews
- Model:
- RF32CG5100SR/AA
- SKU:
- 10772344
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Would consider coverage at Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked great up until today 12/29/23. The temperature in the freezer section started to cool down and Best Buy stated that the total tech under my account could not cover this issue as it was at our rental property. It was not stated by Best Buy that this was not covered at the time of purchase. Hoping that they will change this policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife and I Love our new Refrigerator Perfect Size for our large family no regrets
I would recommend this to a friendMy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience and great products. Helpful customer service.
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Large and working perfect ! Similar design to our old refrigerator but much more capacity.
I would recommend this to a friendThe fridge was great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was perfect, but the only thing was too big and it didn’t fit the measurement of the door entrance to the house had to return it back
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working perfectly. Have had zero issues. Great buy
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge… spacious and it just works well!
I would recommend this to a friendSamsung has major quality issues get the warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to give this fridge a 1 star based on my experience. Delivery went perfect by best buy. Freezer never got cold enough to freeze anything solid. Won't make ice the thing is dead on arrival. Having it replaced with another one, but Samsung clearly has issues. Got the 5 year warranty but if this thing as much as blinks before my return window ends it's going back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand your dismay about how the refrigerator works. Let us help.
We suggest looking at the troubleshooting link below for your fridge that is not cooling enough. This resource offers additional links that may be useful, including information on the ideal temperature for a refrigerator, tips for ensuring that the door closes properly, leveling the refrigerator, instructions for adding your fridge to SmartThings, any error codes that may be relevant, and a comprehensive video tutorial.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
We have provided a link to help troubleshoot an ice maker that does not produce ice. The link includes additional resources to check the water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, and a video to watch from start to finish.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 81.
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
Lastly, below is a video link you may watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147421269) to help our team pull up your information when you message us.
Thank you.
-Angelica
Nice Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look this fridge! So much room and I love all of the compartments. I’m able to organize.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is insane. Love how comfortable it is and easy to clean. Delivery team was awsome.
I would recommend this to a friendRefridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I really like our new fridge. It is meeting all of our needs.
I would recommend this to a friendPerfect for our kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, large enough for plenty food and adjustable shelves that create even more room
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge plent of space fit perfectly loving it
I would recommend this to a friendLove the dual ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say enough about it.It has so much room. Love the two types of ice.
I would recommend this to a friendMe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator and space to put small and big thing
I would recommend this to a friendHighly recommended.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean…works perfectly. Love everything about this refrigerator.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a good refrigerator I like more than the i have in the past
I would recommend this to a friendMy new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! Enough space excellent size , I just love it!!
I would recommend this to a friendfridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. needed a replacement fridge and chose this one good choice
I would recommend this to a friendSo roomy!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has so much room and the shelving on the doors makes it perfect to organize. The drawers are perfect for your vegetables/pre-made salad bowels, as well for your cold cuts. If you have tall containers such as wine bottles, there is a retractable shelf for the ability to place it up right.
I would recommend this to a friend
