The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 795 reviews
Rated 5 out of 5 stars
. Best Buy has always made iit easy to buy latge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Customer service was wonderful The man that helped me was well informed about the products. He made transaction go very smooth I was in and out of the store very quickly
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Those guys were great very helpful and patient. Even though they were closing they didn’t rush us out. I found their service impeccable. Thank you Jaylon and the manager.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator. We didn’t want a bunch of bells and whistles for our refrigerator. This fit our needs perfectly. Very spacious. Nice icemaker too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the space. The “pull out” drawer in the center requires both doors to be open all the way. You can’t simply open the top lid because the water filter is in the way and if you pull too hard, you’ll break it. Not ideal.
We're glad that you love your fridge. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Rated 1 out of 5 stars
Install failed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I suppose the fridge itself is nice. This is more of a review of Best Buy's delivery and customer support practices.
The first fridge was delivered with a broken plug. Ok, this happens. There was no follow-up from Best Buy. I had to call to reschedule, and the next date was another week away.
It certainly was not pleasant to deal with another week without a fridge, but we managed.
The delivery guys put the fridge together, but left most of the plastic film and tape in place. They also left while an alarm on the fridge was going off, even with the door closed. I asked them if this was because the fridge was still warm and cooling off, and they agreed.
It turned out that the door sensor was not properly installed. I called Best Buy twice about this, with promises of a follow-up that never came. I had to go online and figure out the issue myself, which involved me removing the door hinge cover and attaching the door sensor, which was just dangling.
Best Buy does not seem to care about properly installing brand new appliances. They seem to stop caring once your card is billed.
We understand your dissatisfaction with the service provided during the installation of your fridge. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any concerns you may have.
Have a great day.
-John
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new fridge.has more than enough storage space and i love the ice maker part.