Customer Ratings & Reviews

Great refrigerator. Finally everything fits. Family loves the new refrigerator.

there is so much room in this refrigerator. We really like that the freezer drawer has 2 drawers. Helps with things getting buried in the bottom.

So beautiful and roomey. Great quality. Installers were qick and cleaned up after them selfs.

We needed it now fir our cabin in PA. We got fast delivery.

32 cube is great for inside space. Very bright inside for finding items. Overall…. Just a very nice refrigerator and freezer.

Love it! Good deal for a big space , easy to use and control with the app , I’m in love with my new refrigerator.

The item was good it did not fit my kitchen. Really nice and good product. I recommend to buy it from Best Buy.

What a great refrigerator, it's large and spacious for ally groceries

At rhe time of this review ive gad the fridge 2 wks. It works fine. No issues with leveled hinges. Ice machine works.

Purchased in Nov for a 23 Dec delivery. All went well with delivery and installation was great. Initially temp appeared to be cooling but only dropped 10 degrees to low 50s before increasing to now 70s in fridge and 80s in freezer. Unit is NOT in demo mode but acts like it. Can’t get phone assistance for troubleshooting. Went to BB store where I picked it up and was told that setting up an appointment through them would incur a charge for repair visit (even though I bought GSP) and they referred me to “Large appliance fulfillment” number to schedule a visit. Earliest available appointment is 2 January. The biggest problem with the entire process is that Best Buy stores no longer have any control over the situation at all. Geek Squad Protection, as a separate entity has taken all of the control from the local management to help with anything and forces the consumer to enter a flawed and delayed process to get assistance, leaving the local faces of the company at the stores and in the call centers to have to deal with the repercussions when dealing with the client, while the organizational leaders and policy-makers hide behind automated policy and a strained repair process. The only good thing is that my old fridge actually still works and I did not have them haul it away. Otherwise I would have no recourse and nowhere to store food without another purchase. Thought I would take a break from the usual big box hardware store to give BB and Geek Squad a chance, but it’s starting to look like I made a huge mistake. I’m sure I’ll be told to contact the same number I’ve already called to address this review so it looks like they are trying to do something about it. That process appears to be automated these days too.

Fridge is big with plenty shelf’s, shelfs on the door are big deep and fits alot.

This refrigerator has been the worse nighmare I ever had, I purchased about a year in a half ago and three weeks later it stopped working and they said I couldn't return it because the return policy was two weeks and the five year warranty I purchased no good at the time because since it was in the year manufacture warranty I had to deal directly with Samsung, after two months of back in forward with out a fridge it was finally swapped because they couldn't fix it. A year later the same thing, I been waiting for two months with three different techs from Best Buy and a third party company trying to fix the fridge and still waiting for parts. The customer service they have is helpless, nobody knows anything, they dont have a supervisor to check on them, they dont have the equipment to diagnose the problem so they start guessing with the first possible issue and is an ongoing situation until they figure it out or give up, In the mean time here we are with out a fridge. "Warranty" I dont think is worth it.

Wish the shelves were a little bit deeper for more taller things but it’s pretty nice otherwise

Great products. It has almost 31 cubic feet of room! Amazing quality

Shopped on line for a fridge and this particular one came up. It is the correct size and color that I was looking for.

It's a great fit for our needs. It has a separate freezer section, which is what we were looking for.

We are extremely happy with this refrigerator. There is plenty of room for everything.

It is a perfect refrigerator, it is very large and spacious, it has enough space and its freezer is excellent

It was easy install and it futs perfectly in our home!

Haven’t been able to use it yet since we did not get approval to move into new house yet. Ice maker works though.