Customers enjoy the spacious interior, overall performance, and perfect size of the 32 cu. ft. 3-Door French Door Smart Refrigerator. Many appreciate the ice production and sleek design, as well as its quiet operation. However, a few customers have expressed concerns regarding temperature control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 696 reviews
Rated 5 out of 5 stars
Ton of Fridge Space!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Must have, if you need the fridge space! Love the 2 ice-shape dispenser. The only downfall is that it doesn’t have a water dispenser, but you can fit a ton of water bottles in here.
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item is honestly one of the best things I have purchased in a long time. It fits my kitchen perfectly and it's truly a wonder!
I would recommend this to a friend
Rated 5 out of 5 stars
It’s HUGE!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve had this fridge for about a month. It’s really nice with lots of room. My wife loves it.it also makes 2 different size ice cubes which is pretty cool.
I would recommend this to a friend
Rated 5 out of 5 stars
Great refrigerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the 2 diferent ice sizes the doors capacity is great, size is big dont have to look for room to store more groceries
I would recommend this to a friend
Rated 4 out of 5 stars
Great purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fridge. Only reason I didn’t give it 5 stars is because I have to make sure the doors are pushed closed
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung refrigerator
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this refrigerator its bug and work wonderfully, I have so much room in both top and bottom. I recommend it to anyone who needs lots of space.
I would recommend this to a friend
Rated 2 out of 5 stars
Poor Quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this fridge about a month ago and the shelves are already bowing in. Mind you I haven’t even loaded the shelves with a lot of stuff. I have a 10 year old fridge that’s shelves are flawless. The only reason I’m giving it a 2 star review is because it still works I guess.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
We understand that this experience is different from what you anticipated. Let's get you assisted with what you're going through with the fridge, Red3.
We would like to speak to you directly so that we can better assist you with the shelves.
Please feel free to get back to us via the following options:
When you message us, please provide us with this reference number 1147080314, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
I'm in love!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After living with a side by side for several years, this fridge is like a football field! At 32 cubic feet, it's huge!
I would recommend this to a friend
Rated 5 out of 5 stars
SAMSUNG REFRIGERATOR
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best customer service! Great product!! Will definitely buy more products
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung fridge
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love our new refrigerator! Purchased over the phone and was a super easy experience.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung refrigerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We absolutely LOVE our new Samsung refrigerator!!!!
I would recommend this to a friend
Rated 2 out of 5 stars
Samsung refrigerator
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is not the best fridge that they recommended me , plus I complained to customer service but they seem not to care about my issues.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi LucaR,
This is not the experience we want you to have with your refrigerator. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
Please provide us with this reference number (1150652671) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Rated 4 out of 5 stars
So Much Space!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So much room, I feel like we can nerver use all of the space! I do wish the shelves had more adjustabilty
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love love this fridge there is so much room for all my food
I would recommend this to a friend
Rated 5 out of 5 stars
Ernie
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Especially like the dual ice maker!
I would recommend this to a friend
Rated 5 out of 5 stars
very good product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recommend it at a good price, it has very good quality and a good size.
I would recommend this to a friend
Rated 5 out of 5 stars
Great investment!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great space, great shape and excellent product. We like ice maker!
I would recommend this to a friend
Rated 1 out of 5 stars
Fairfield, CA #2695 BestBuy store is shady
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible experience at Fairfield outlet store #2695.
I went to purchase an open box refrigerator in person. Took few hours to drive, to inspect each floor model. Finally, I found what I wanted, and paid for the model I liked. I also took pictures. It's an open box so refrigerator was at the store. I paid for 5-year warranty, water kit(BestBuy agent added), $100 delivery fees, $59.99 haul the old unit, $24.99 for installation. Credit card was charged. Next day to my surprise I saw the order has only delivery fee $100 and water kit. No refrigerator. But my credit card was charged for $1xxx.xx I contacted BestBuy via chat. Awful customer service. Talked to 6 chat agents whose job was to transfer me to someone else in order not to investigate what happens with refrigerator itself. They accused me that I cancelled refrigerator myself. How dare it could happen I paid $1xxxx and $100 delivery for nothing????
One of the chat agent assured me that I was refunded all amount. I was not.
That shady store (or the sale agent who told me he make way more outside of the store) charged me thousands for nothing.
Avoid Fairfield store in CA. #2695.
And avoid horrible customer service via BestBuy chat. All they did transfer me from one agent to another.
I gave 9 consequences call to Fairfield store. Noone answered. I gave call to BestBuy support. At least via phone call to BestBuy I got promise to refund me money "next billing cycle". If BestBuy cancelled my order, why not to refund me immediately. Why next billing cycle?
I am still not clear whether that particular store(sales person) were scamming me and charging $100 delivery fee for water kit that they added themself for refrigerator.
Or whether BestBuy system canceled in person order due to refrigerator price was changed the next day. If the last one BestBuy, your prices change often. How I am supposed to buy from you?
Attached picture of refrigerator and receipt (corrected to hide sensitive info).
I can't attest how refrigerator works as I never got it.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued BestBuy Client,
We understand what you went through with your overall experience with your recent order. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your concerns about your canceled purchase and charges.
Have a great day.
-John
Rated 4 out of 5 stars
Satisfied
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As well as be expected well worth the time and investment.!
I would recommend this to a friend
Rated 1 out of 5 stars
Dont buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator and freezer don't work, they don't give the correct temperature, and the system is guaranteed and is not responsible for the loss of electricity. If you want to lose your food and money, don't buy it. It's a real headache, and neither Best Buy nor Squash guarantees it.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Edgardoma, we understand your frustration about your fridge and freezer not working. Allow us to help.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
Kindly perform the troubleshooting guide and check the suggested temperature for the fridge and freezer from the manual below to help elevate the cooling efficiency of this fridge. Turn to pages 42 to 43, "Fridge and Freezer," and page 79, "Fridge/freezer does not operate. Fridge/freezer temperature is warm."