Customer Ratings & Reviews
- Model:
- RF32CG5100SR/AA
- SKU:
- 6546219
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Cheater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good…I love the capacity and two types of ice, it’s also aesthetically pleasing. I’m usually a Samsung kinda guy but went astray with a Kenmore from Lowe’s a year and a half ago which now is a 3000.00 hot box. Sorry Samsung I will never cheat again.
I would recommend this to a friend - Pros mentioned:Overall performance
Going for the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for all in one refrigerator and loved this one! Great buy
I would recommend this to a friend - Pros mentioned:Overall performance
Awsome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great serivce love the fridge, our household is very happy!
I would recommend this to a friend Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with refrigerator, plenty of room for larger platters.
I would recommend this to a friendSamsung fridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, easy to to get thing in and out, power consumption moderate. Love it.
I would recommend this to a friend- Pros mentioned:Size
Doesn’t clean well.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big refrigerator. Only downside is that the glass in the shelves aren’t removable making it impossible to completely clean up spills.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We are committed to providing you a better experience than your current refrigerator. Let us help you achieve that.
Here are steps to take to remove and clean the shelves of your fridge. Please click the link and watch the instructional video for tips.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146669031, to help our team pull up your information when you message us.
Have a great day.
-John
review of refridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lots of room. holds alot in freezer and has 2 shelfs for different products. love the spilt doors on the top.
I would recommend this to a friendRobin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No concerns with this product it came in great packaging
I would recommend this to a friendAppliance appreciation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator! It has so much room.
I would recommend this to a friendnever again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy a Samsung product ct again! no ice, freezer quit, leaks from bottom so water all over floor!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay of dealing with a leaking refrigerator, no ice, and a freezer that quit. Let us help.
We have provided a link to help troubleshoot an ice maker that does not produce ice. It also includes additional resources to help when the fridge is not cooling enough, the refrigerator door is not closing correctly, frost forms in the freezer or refrigerator, water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, refrigerator error codes (if any) and a video to watch from start to finish.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Here is a link to help when water leaks from the bottom of the refrigerator. The resource contains another link about leveling the refrigerator.
Leaks under the drawers, under the fridge, or other areas:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas
You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 81.
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
Lastly, below is a video link you may watch until the end in maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148436907) to help our team pull up your information when you message us.
Thank you.
-Angelica
