Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 10995476
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
It was an open box item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box item and the power cord was missing so I returned it.
I would recommend this to a friendBrand response from Samsung
Posted .JJJJ,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Solid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4K 32” for the money. Bought this instead of an LG and am happy
I would recommend this to a friendBrand response from Samsung
Posted .Justin3892,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Awesome 4k Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k Monitor, only complaint is it looks a little old school.
I would recommend this to a friendSimple use and setup. Quality build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is a definite improvement over replaced HD monitor. Do most of computer work doing photography projects Have found that extreme close up work is easier done on my 4k laptop screen. Color accuracy is excellent but clarity less than desired. I would recommend this monitor to a friend with the aforementioned precaution
I would recommend this to a friendIt’s an ok monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just ok and that’s it. Nothing about it makes you love it. It’s not bright at all. When I set it up, I was trying to adjust the brightness and it was already at 100 %. I’ll find some use for it but I just won’t be editing photos or videos on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Photog1:
Thank you for sharing your review of the Samsung U32J590 Monitor. I am very sorry that you are not completely happy with the unit you received.
Please contact us so that we can better investigate your issue and assist you towards a solution by any the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Not for photographers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not totally happy with it, the color accuracy is way off
No, I would not recommend this to a friendBrand response from Samsung
Posted .8marc5,
Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590 with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
1 dead HDMI in 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 6 months and 1 HDMI port died. First screen starts to flicker, then it’s dead. The DisplayPort and the other HDMI port work. But still, 6 months 1 dead port tells something about quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maunakea,
Thank you for having purchased a Samsung - UJ59 Series U32J590UQN 32" monitor.
i am sorry that you are having issues with the HDMI port on your monitor.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
CONSOLE PLAYERS BEWARE!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolute atrocious monitor for those looking to get the most out out of their xbox one s or xbox one x. You'd be better off using a 720p television that cast in 60hz then this. Absolutely terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AReputableCustomer,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns
Samsung Monitors
Not bright and poor color levels and contrast
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible contrast level, tried many settings but the black is too dull, i am not expecting oled quality but after working on apples magic monitor for so long.. this cheap monitor is indeed cheap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .prakash,
Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590 with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Not great. Value for money product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money. Nothing fancy. Port placement is weird.
I would recommend this to a friendBrand response from Samsung
Posted .RajSeattle:
Thank you for sharing your experience with the U32J590 Monitor. Thank you for your feedback regarding the port placements with our Monitor team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
It Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t do complete 4K on my Xbox x it’s but it work ok
I would recommend this to a friendBrand response from Samsung
Posted .Yoyo:
Thank you for purchasing this Samsung U32J590 Monitor.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
colors are horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything in this monitor just seems faded, its very dark even when brightness is at highest and screen just looks faded. I get really annoyed looking at this monitor, just faded and feels weird.
No, I would not recommend this to a friendBrand response from Samsung
Posted .George:
Thank you for purchasing the 32" UJ590 UHD Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors--an incredible 1 billion colors. That means that movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590 with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Never got to try it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well maybe not the fault of the manufacturer, but was damaged out of box. No box damage however when picking it up I asked the girl if she was sure this wasn’t an open box already because the tape over the box was loose and seemed not the regular seal you see. She said if it was an open box there would be a red sticker on it. Opening the box you could tell it was in fact already opened once. The cords were just in the box loosely and a page was torn out of the manual. Went ahead and plugged it up to see part of the screen was broken and about a quarter of the screen didn’t work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nothappy,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Hated it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product had a great price cut that it was too tempting to pass up. Bought it, took it home, set everything up, and then turned it on. Wow, was I so very disappointed in the picture quality! I couldn't believe my eyes. It just lacked brilliance, it had a lackluster screen, literally! My first ever disappointment with Samsung. I took it back and I haven't regretted it since.
No, I would not recommend this to a friendBrand response from Samsung
Posted .4SmokinSlyks,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Don't be a Sucker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on their website and was delivered an open box item that didn't even work. I'd have been ok with the open box item if it had worked, but after spending most of my afternoon trying to get it to work with anything I determined it was broken. Beware as it appears they're using online orders to clear out the junk that was already returned once. Connected it to two different computers and my cable box and the screen wouldn't light. The monitor is probably ok, but the business practices of this store are pretty much questionable. Will never buy online from you again Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HKGUNS,
Thank you for your review on this Samsung - UJ59 Series U32J590UQN 32" Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Good Picture, Not Reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Monitor, but power cycles multiple times a day. Tried on multiple computers and same issue and no issues with other monitors. Would NOT recommend this monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
two is better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one if these over a year ago... thought it was big enough that I wouldn't need two.... but after suffering for a while... got another ..
I would recommend this to a friendNot recommend 1 year 5months screen barley showing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and five month the T.V. screen has gone almost black. It started diming at first I did all the steps to adjust it worked for a while and now I can barley see the screen. Worst buy ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Horrible monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible monitor. Colors are always off no matter how much I try to adjust. Single toggle to menu rarely works. I use this attached to both my home and work computers and it is a struggle several times a day to switch between inputs. I've had it a little over a year and now the display goes black for about 30 seconds before continuing many times each day. This was an urgent replacement that I have regretted since day 1.
No, I would not recommend this to a friendPoor Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4k monitor was very washed out. I did adjust the picture, checked the cable, hd signal, etc. I couldn't get a good picture. Returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Magnumskull,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors