Customer Ratings & Reviews

Its looks and utility are great. Love the in-door water dispenser and two type ice makers. Regular and door shelves are all spaced well and provide convenient and organized storage. Temperature controlled door is a big advantage. Maintains temperatures well and is so quiet you don't know it's there. Miss having magnets on the fridge but minor inconvenience.

The Samsung Bespoke was something I didn’t know I needed. I absolutely love the beverage center, being able to have filtered water within seconds is great but also having the option to add into the diffuser is exceptional! I’ve been drinking more water now too which is a plus. Now on the 2 sizes of ice cubes, WOW! Everything about the size although I purchased counter-depth I can’t even tell because the size isn’t as much smaller as previous models have been. Im absolutely in love with my fridge! Last thing, being able to change the color options makes it seems like a different fridge whenever I want! The only thing I don’t like is the finger prints.

We absolutely love this counter-depth refrigerator—it has exceeded all our expectations. It replaced a much more expensive fridge that didn’t even last a year, and the difference in quality and performance is night and day. The ice maker is one of the best features. It pushes ice out better than any built-in ice maker we’ve had in previous fridges. Ice is made quickly, consistently, and we’ve never had a jam or freeze-up. In past fridges, the ice would clump or freeze in the chute, making it a hassle to get a single cube. With this fridge, we simply press the lever and get fresh ice every time—no frustration, no issues. The water dispenser is also incredibly well-designed. It includes a built-in pitcher that stays inside the door, so you're always pouring cold, filtered water. There’s even a dedicated space for ice in the pitcher, which is such a smart and convenient touch. It’s perfect for meals, guests, or just staying hydrated throughout the day. Space-wise, the fridge is thoughtfully laid out. As a counter-depth unit, it fits beautifully into our kitchen without sticking out, yet still offers more than enough room for our weekly grocery needs. We’re not fridge stockpilers, so the space is perfect for a regular household that values organization over overstuffing. The freezer is just as efficient—well-sized and easy to access, with no wasted space. We also appreciated the ability to choose the panel color to match our kitchen. The installation was a breeze—took less than 10 minutes, and it was up and running without any hassle. Overall, this fridge is an absolute win. It performs better than high-end models we’ve tried in the past, looks sleek and modern, and offers smart, user-friendly features that make everyday life easier. Truly worth every penny.

The fridge is Beautiful. Classy!!! Well built too. Very, very functional, quiet and discrete. We chose all “white” to match our cabinets. I used the quotes because it actually changes color during the day as it reflects its surroundings… pretty cool. The enclosed filtered water jug. The middle drawer is fantastic. Ice maker is great and the frozen area is BIG. … Best fridge out there and with current discounts it’s hard to beat.

Best refrigerator ever! Very sleek and delivery was perfect! Would highly recommend, the beverage center is a bonus that we can’t stop using! Very easy to clean front as there are no handles, all you have to use is a dry dish towel. There is a significant amount of room inside to fit everything!

We've had the Samsung - BESPOKE for a month now and we are very happy with it. The Best Buy delivery team was excellent as always. One of the reason I always shop at BestBuy. The delivery guys are super careful, clean and respect your home and your new purchase. We decided to get a new fridge because out 9 year old Frigidaire Gallery was icing up in the freezer. I had to defrost it every 2 weeks. There were a couple of things that really annoyed us about the Frigidaire Gallery anyway like the design of its ice maker which over flowed if you had the OEM shelf installed above it. We had to take that shelf out to make the icemaker work. So let's talk about the new Samsung. How it's great and how it improves over the Frigidaire. The Samsung - BESPOKE: We opted for the counter depth 23cu. ft 4 door French stainless steel. For us the counter depth works perfectly. You need to measure careful and make sure your space allows the unit to sit back to the counter and still open doors. Our situation was perfect for the counter depth unit. Quality: The 1st thing you will notice: These doors are heavy duty and very well made. In fact the entire unit screams quality craftsmanship and materials. Example: On the old Frigidaire, the water dispenser was just a plastic hose sticking out. The Samsung's fit and finish of the dispenser was much nicer. The back/bottom of the Frigidaire was covered by a piece of "cardboard"!! How cheap is that? The Samsung uses all metal back. Features: Icemaker moved to the bottom in a bin vs ice in door. I thought the family might not like this, but no one has any complaints about it at all. More important: It just works perfect every time. Drink Center: I did not expect to use the built-in pitcher that automatically refills, but I use that almost exclusively. If I need a little water like to take a pill, I use the internal dispenser, but otherwise the pitcher is faster and the water is very cold from the pitcher. The drink center behind a door I thought would be a little annoying but no, its fast & easy. No complaints and I like the clean look. The drink center is one the best parts. Middle Drawer: This is something we really wanted and it's working out great for us. You can use it so many different ways but we use to put our most popular lunch making products like sandwich meat, cheese, etc. Freezer on bottom: This was a big change for us as the old fridge was a side-by-side, but we are happy with the new arrangement. The app. : Yes, the fridge has an app. I like that it alerts us if someone left the fridge door ajar. This already happened once where someone forgot to close the door all the way. Door closing mechanism: This is something I personally really like. I hate it when people slam the fridge door. With the Samsung - BESPOKE, this happens far less. The doors have a soft-stop just before the door closes and then you press a bit more and the door pulls itself shut and holds it tightly closed. Stop in at BestBuy and feel it for yourself. Its a satisfying close you can be sure that fridge is closed up tight. In closing, We are really happy with the Samsung - BESPOKE and would recommend it to anyone looking for a new refrigerator.

We really like our new fridge, it’s very spacious even though we got the “smaller” version of it. We use the drawer between the freezer and the regular fridge part for wine, so that’s not taking away any space where the food is stored. The water pitcher can refill itself, and the refill station is not showing, since it’s between the inside of the fridge and the outside panels. We’re happy that we chose this one!

[Employee of bestbuy] I’m absolutely in love with this Samsung Bespoke fridge. I've had it for three years now. The Morning Blue glass finish looks so upscale in my home—it really elevates the whole kitchen and feels like something you’d see in a designer space. The layout is fantastic and I’m honestly surprised by how much storage it has, especially for a counter-depth model. The freezer is deeper than I expected and holds way more than my last one. The Beverage Center is a total gamechanger. I use the in-fridge water pitcher constantly, and it’s so nice to grab a cold drink without opening the main doors for long. And having two types of ice? Fantastic. I never thought I’d care that much about ice, but now I use both options all the time. Overall, this refrigerator looks amazing and functions even better. I’m really happy with it.

This is a great purchase. I have all white glass and it looks good with my white countertops and blue cabinets. It is very spacious and the best part is the middle drawer section which can be converted to fridge or freezer. I use it to keep beverages and I can adjust the temperature for that. One more thing I love about this is that it gets connected to my samsung phone and I can change temperature of refrigerator and freezer from my phone. I can select ice type, autofill picture and so much more just from my phone. If someone leaves door open I get notification on my phone to close the door. For me this is very convenient. I would highly recommend it.

I absolutely love my Samsung Bespoke refrigerator. The design is sleek and modern, and it instantly elevates my kitchen—guests constantly compliment it. The interior layout is incredibly well thought out, with generous storage and smart compartments that actually make organization easy. The Beverage Center is a standout feature for me. The built-in water pitcher is perfect for fruit-infused water, and having two different ice options is a game changer for entertaining and everyday use. I also love that it connects via Wi-Fi and integrates seamlessly with my smart home through Alexa. This fridge is both beautiful and practical—I couldn’t be happier with it.

I absolutely love this refrigerator. One of my favorite details is that it does not have a logo on the front, which makes it blend perfectly with the rest of my kitchen. My other appliances are from a different brand since they came free with the house, but this fridge still matches beautifully and looks high-end. The ice cube tray with the scooper is so convenient and keeps everything neat. The beverage center is my favorite feature and I use it every day because it gives easy access to drinks without opening the main doors. The layout is very practical, the lighting is bright, and all the drawers glide smoothly. It is stylish, quiet, and feels premium in every way.

We love our Samsung 23 cf 4 door Bespoke Refrigerator with the Beverage Center. - Easy to Order Online. We ordered the Heavy-Duty Water Line Kit, which included the first water filter, the 3yr Warranty and removal of our Old Refrigerator. - The Delivery Guys were Absolutely Awesome! Smooth and Efficient, careful removing the old fridge and bringing in the new one. - Attention to detail, polite and friendly, on time delivery. Even adjusted one door to make sure it was perfect. - Went over the Features and answered all our questions. - They tested the water lines to make sure there were no leaks. - They cleaned up the protective film and Styrofoam from the film. * Ten Stars for the Delivery Guys * Beverage Center - The Pitcher and Automatic Water Dispenser is Wonderful! Shelving - The Shelves were Perfect for our Sauces, Containers and Syrups - We had them lower the top shelf for our Larger Pitchers and Carafes. The Refrigerator Area is Huge! Pantry Door - Great for Sandwich Fixings and Platters. ICE DRAWER - 2 SIZES OF ICE - WE'RE IN HEAVEN Freezer Area is Big also! We have a larger freezer, but this is great for our Snacks and Ice Cream. The Refrigerator is Whisper Quiet. - - We looked at other brands and stores but were Highly Impressed with Best Buy and Samsung and With the Great Feedback from other Happy Customers, we are so glad we went with this Refrigerator and Best Buy! - - We can't thank Best Buy enough, for their Excellent Ease of Ordering, Great Prices and Delivery!! We Highly Recommend BEST BUY AND SAMSUNG!!

We purchased the charcoal black and black glass combo as our bespoke option and it is beautiful. We love the functionality of the beverage center and the duel ice maker is more convenient than I anticipated.

I bought this refrigerator last june so far i don't have any problem on it.the design is sleek easy to clean beverage center is good i never buy any bottled water anymore water taste is good same as water bottle ice maker is perfect 2 different ice cubes i used big ones for shake and smothies while small ice is good for drinks soda and tea.the middle storage is great for kids drinks and food adjustable temperature.i'm still waiting for the lower panel on my fridge hope this fridge will last for many years as this one is my biggest purchase.

Beautiful fridge with plenty of room, dual ice maker, and beverage center. A big fan of Samsung products and great to be able to connect to SmartThings app to control at any time and receive alerts. Counter depth model fit perfectly in our narrow kitchen without sacrificing too much storage space.

This is an amazing refrigerator. I have walls on either side of the refrigerator so no pulls was extra space. It is stunning to look at and very roomy. The clear drawers are great to see everything. The middle pull out drawer is at eye level for meats & cheeses. What I love the most is the ice cubes. The morning blue glass really makes my kitchen pop. Love this.

The triple cooling system maintains consistent temperatures throughout the fridge, keeping my produce fresh for longer. I've noticed a significant reduction in food spoilage. The Wi-Fi connectivity and SmartThings app integration are incredibly convenient. I can monitor and adjust the fridge settings remotely, and even receive alerts if the door is left open. The water dispenser provides filtered water quickly, and the ice maker produces both cubed and crushed ice, which is perfect. The auto-fill pitcher is a great feature. It automatically refills with filtered water, so I always have cold water on hand. The door bins are spacious and adjustable, allowing me to store a variety of items, from tall bottles to small condiments

Samsung BESPOKE 23 cu. ft. Counter-Depth Smart Refrigerator – Beverage Center Takeover **If you'd like to impress guests effortlessly and enjoy your favorite drinks faster, this refrigerator changes the game.** ### **Beverage Center — Beyond Convenience** The built-in Beverage Center is a small but mighty innovation. It offers two ways to hydrate: a traditional internal water dispenser and a convenient AutoFill Water Pitcher that refills itself and even lets you infuse flavors.([Samsung][1]) No more opening the fridge door just for a glass of water—choose “Press or Pour” and get cooled, filtered water with or without flavor. And from appliance testing experts: The internal pitcher is not only practical but removable, making it easy to fill, pour, or load—plus, it's dishwasher safe. ### **Ice Options That Impress** Not just water: grab either cubed ice or “Ice Bites™,” small nuggets designed to chill your drink quicker. It’s ideal for cocktails, fast cooling, or satisfying kids' water bottle demands. ### **FlexZone™ Drawer & Cooling Performance** The middle drawer—Samsung’s FlexZone™—offers five temperature modes (from soft-freeze to deli to wine), so you can adapt storage to anything from chilled beverages to seafood. Performance over all is impressive: Twin Cooling Plus™ and Metal Cooling keep temperatures consistent and your produce fresh longer. --- ## Final Thoughts The **Samsung BESPOKE 23 cu. ft. Counter-Depth Refrigerator with Beverage Center** isn’t just a fridge—it’s a lifestyle upgrade. That Beverage Center alone makes everyday hydration effortless, stylish, and clever. Whether you're grabbing water for your coffee machine or serving friends a chilled drink, this unit delivers. High marks for both form and function

Love this new bespoke refrigerator! I was a little worried about the ice maker and the autofill water pitcher issues but it has been working perfectly. Perfect sized ice cubes and the water pitcher is awesome. Really like the fingerprint resistant stainless and the space is great for being a counter depth.

We LOVE this refrigerator! We got a matching set and they are so beautiful! Love the beverage center too!! We got counter depth and amazed at the space we still have. It’s a great design!