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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 151 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, easy setup, and price of the 4.1-Channel 240W Soundbar System. Many customers commented on how good the sound was and how easy it was to set up. The price was also seen as a positive aspect, with customers saying that the system worked better than expected for the price. While most customers were happy with the rear speakers, a few mentioned that they didn't play loud enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 151 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Great Sound!Easy to setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system.Price is right, It took me 3 times to find the right subwoofer for my price point which was around $200. This one by far is so much better than all the rest. Any system with this price wont come with rear speakers.At least not nearly as good as these are for the price.The price is irrelevant as this was for my bedroom so sound is beyond what I needed. Maybe in a larger room with lots of people this might not have the volume but its the quality and clearness of the sound that makes it so good.Again its loud just wont cause the cops to come unless you live in an apartment. The rear speakers are awesome to be so small. Only thing that could be better is more ports.Especially an HDMI port

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality
    Cons mentioned:
    Rear speakers

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m fairly impressed with this soundbar system. Sound is good quality and was fairly easy to get set up. I’m no tech expert, but when I read “wireless” I’m assuming the speakers work without being wired to something and I was wrong. Whenever I unplug the “wireless speakers” there’s no sound. So I was a little disappointed there, but over I’m happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound for the price you pay!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good for room and small living room. Sound clarity is good. Setup is very easy - the wireless units come paired up already so you only have to plug them to the power outlet and you are good to go! In my opinion, this Samsung sound bar provides better sound than most of the other brands in the same price bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Fantastic.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but this is so far one of the best soundbar systems I've had. Amazing sound quality, and easy to install/setup. I'd say the price right now is an absolute steal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good soundbar with satellites and sub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up after Christmas and have owned a couple other Samsung sound bars but not with the satellites for surround so when I saw this model at a reasonable price I pulled the trigger. After getting it delivered and unboxing the system it was clear that the footprint was a bit smaller than my others so just figured it was progress in design. Fast forward to setup and pairing the rear surround sound speakers wasn’t that hard although after my first attempt was unsuccessful I realized that the system had to be off but is not mentioned anywhere in the setup instructions. Now that everything is synced up and running via only option which is tosslink btw optical connection only no hdmi, but I knew this beforehand and was ok with that. Was even happier to find Samsung provided a wire in the box. Now when testing it out I found that it can be very loud and crisp and also a bit dull and low just depends on the content. So while some movies and shows are at a decent volume around 15-20 others I had to crank up to 40-50-60-70 which can get annoying. All in all I am pleased with the performance but feel that it is under powered compared to my other Samsung sound bars. Would say it’s perfect for a bedroom / dorm room / apartment but not a big theater area imo. Also the soundbar is covered with a fabric as opposed to metal or plastic Fyi

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great product for that price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy set up, even better if you have a samsung tv!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity, Sound quality

    Rated 5 out of 5 stars

    Great soundbar on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth soundbar I have purchased from BBY. This JBL soundbar was maunufactured with a partnership with Harmon Kardon. The sound quality is good and if you like bass, the bass is AMAZING. By son is enjoying listening to music on his phone via bluetooth. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    So glad I got this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, doesn't take up a huge amount of space. Sound quality is awesome in an apartment sized living room. When I first set it up I was startled by the sound from the rear speakers. It was like the people on TV were in the room with me, as if I were actually surrounded.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    excellent sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic sound bar. Since the new flat screen tv's don't have speakers in the front, you can hear the audio very well. This sound makes the audio sound so much better than the normal tv sound does. The woofer brings out all the bass.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    soundbar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really review as I can't seem to connect correctly. I've tried calling the store at the Dayton Mall three days in a row, was on hold for over 15 minutes each time, and no employee ever picked up so I decided to hang up. The system arrived in good condition, and I read the instruction flyer that came with it and went online as well, but I'm not doing something right. I'll probably have to call some TV tech to come out and see the problem. I can't say much for the store policy on answering the phone. I was transferred via voice assist to "the geek squad" all three times without anyone actually picking up. I've purchased all my kitchen appliances there, my 55" Samsung tv, other small items, so I'm a little disappointed. I apologize if this isn't my usual good review, but how can I actually give a review?

    I would recommend this to a friend
  • Cons mentioned:
    Rear speakers

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass response is really good. I have this in our living room the opens into a formal dining room and the ceiling is vaulted. So this is a pretty big space and the sound fills the whole room. Some complained that the rear speakers volume wasn't loud enough...it can be adjusted. They put out the perfect level of sound for ambient noise. They aren't supposed to be the center channel, giving you voices. If you turn them up too loud you may have difficulty hearing dialoge. This system is not meant to be used for a dedicated home theater, it's meant for a living room, and it does a fantastic job with that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one at an amazing price of $140(refurbished), after 1 month of product usage I must say it is great value product if you get good deal. It goes well with my basement converted recreation room. You might face some attempts to pair surround speaker ,but after one or two attempts of power on/ off it starts working Secondly woofer is quite powerful and it really gives an amazing experience while watching movies. You might not have an ability to suppress source side volume inconsistencies which is a functionality available in higher models, it doesn’t have HDMI arc. But you get what you paid for , so I would definitely recommend this product for people looking for low budget sound theatre system

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 4 out of 5 stars

    Sounds great for the price it was on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for the price when it was a combination and on sale. I don't think I would buy if I either had to spend full price or have bought seperatley. It was easy to set up with my Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Awesome speaker and sound!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was much better than expected. Great sound, easy to setup and use and very small so don’t even notice it is there until you turn it on...then wow!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price for a good sound system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside off the bat, the bar itself is 2.1 and not 3.1 so you're missing the middle channel that typically makes spoken dialogue as clear as possible. However, nothing is technically stopping you from buying a separate 3.1 bar (and subwoofer upgrade) if you are up for it. The cables for the back speakers are not the longest, but again nothing is stopping you from buying the correct cabling to extend it. Even just a soundbar itself is a night and day difference from just the TV speakers! So getting this for under $200 is pretty ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Amazing sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it right before Christmas at a great price as gift for us. Easy to set up & the sound is amazing! Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good sound for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a big difference in the sound quality of my television. Especially nice when playing music videos. A good value for what I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Good sound, good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with some great sale markdown. easy to set up. sound is quite good. In fact it improves clarity of dialog in movies and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband is hard of hearing and this really helps with our new TV. Easy to set up and everything synced perfectly. Great price as well!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    My son loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a Christmas Gift. Pricing was decent. Set up was extremely easy. Sound is great. No issues since installation.

    I would recommend this to a friend
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