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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,159 reviews
  • Pros mentioned:
    Capacity, Noise level, Spin cycle

    Rated 4 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaces another Samsung front loader we bought 4 years ago. We bought the geek squad service plan on the old one and a good thing we did since it was essentially irreparably broken. The new one fits on the old stand but is a different color. The new one is much quieter and doesn't seem to have the balance problems the old one had. I don't take advantage of the advanced features. The spin cycle seems to do a better job of extracting water than the old one. We have washed some rather large loads without concern.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great large capacity washer for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer! With a large family we have so much laundry and my new Samsung washer cuts down on laundry time. It's easy to use and washes well! Really great washing machine for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer. It is ultra quiet, and so easy to use with all of the presets. It is gentle on my clothes, and uses very little water and detergent. A great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Spin cycle

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to use. Excellent job washing and Excellent job spinning water out of clothing, better than the Bosch washer we had before. We have not had it long enough to evaluate repair problems if any.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer big enough for large loads would highly recommend clothes comes out beautiful and are almost dry when finished dryer time cut in half

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Performing Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is relatively quiet and has various settings to choose from. I've been pleased with the way it washes my clothes. Looks sleek as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use that my 10 year old daughter enjoys doing the laundry now. It's a quiet machine.The sanitizing setting is really good for filthy clothes (you know soccer socks)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does a great job. It’s fairly quite has quality options and just does its job I owned a Samsung before this it lasted over 10 yr so looking for same if not better

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not at all disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all. I bought it after looking a little at reviews and they were pretty spot on. Lots of features, reasonably quiet operation, clothes smell pretty afterwards, all the things you want in a washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, clothes are practically dry when taken out before the dryer, energy efficient, beautiful color, very happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washing machine after my other one broke and I could not be happier. The price was perfect and the machine works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    good front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good washer. my cloths are very clean after use. it is quiet and uses very little water and detergent. it is very economical. this is the best washer I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great size for capacity, so simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a very large tub and can hold A LOT. I love this washer. It was the smallest I could find with the load capacity. It’s intuitive to use. It’s clean and attractive. Best of all, it does the job with excellence. Best Buy delivered for free and placed it in my apartment in under 2 minutes. In and out. It’s very heavy, so this was much appreciated. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Good Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine for the price we got it at. The cycles are not too long like our old washer. Also like that the detergant and softener holder does not stay filled up with water like our old washer. The only issue I've had is that the clothes are not the cleanest when running larger loads. Example, still have deodorant on them when they come out of the dryer. I also only noticed this issue once so far and of course it was the time someone else loaded and started the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't be happier with my purchase of the Samsung washer and dryer. these were on sale for a great price that couldn't be passed up. went to the store, ordered them with the associate, and had them delivered the day after christmas. they were easy to set up and worked great. love the front load and all of the options. very easy to figure out the options and all the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Effective Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently enjoying this Samsung washer. It seems to wash effectively and at a low volume. My only criticism is that the door can be difficult to shut. Other than that, I would recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and friendly delivery guys. Washer was intuitive to use and clothes are clean. Fairly quiet compared to old washer. Wash times are reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is efficient and does a wonderful job with our laundry. I especially like the self balancing feature and the quietness of the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Thrilled with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! Replaced a Kenmore top loader with this front loader and am not looking back. From the top. Clean lines, large but not huge. The interface is easy and really like the crisp digital lights and buttons. Tons of wash settings though I admittedly have not use most of them since they are new to me. Machine runs quitley, smoothly, have not had any balance issues or unexpected start/stops. I follow the open the door to air out rule so have not had any smell issue. Overall great appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    So large and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a 2 flat with tenants and wanted something that had all the bells and whistles without being ridiculously expensive or over the top. This lives up to all the reviews we read and I am so thrilled with how quiet it is even on the stone floor without the pedestal. The capacity is impressive especially having just come from an apartment with stackable washer/dryer combo. I was able to put a full bed set with 4 towels and hand towels with even a tad bit of space left. I just need to take a minute to read the manual to set up my preferred cycle.

    I would recommend this to a friend
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