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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 162 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's capacity and the inclusion of an agitator, finding it to be a good value for the price. However, some users experienced issues with the spin cycle and reported concerns about the washer's long-term reliability. A few also noted limitations with water temperature control and occasional balance problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 162 reviews
  • Pros mentioned:
    Agitator, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes really well. Good size and quiet. Love the agitator. However a wire has gotten loose within 2 months of buying.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Spin cycle

    Rated 5 out of 5 stars

    Washes well, quiet, and great deal!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first brand new washer (and the accompany dryer as a set) I purchased back in May 2023. I did my research, read reviews, and ended up buying the washer (and dryer) on sale for what I felt was an amazing deal! I was looking for something that fit within my budget, was easy to use, and would allow me to wash my clothes. They were delivered exactly on time. I didn't realize how much could fit within the drum! It's just me at home, so it's quite big. However, I love that I can wash blankets, comforters, and pillows easily! I have dogs, and can wash all of their items in one load. There are a variety of settings to fit your needs, but one that I would have liked to see if an efficiency or quick wash type of setting, as the minimum time to wash is about 38 or 40 minutes I believe. My old washer from the had a 30 min. automatic sensor wash cycle that was economical, as it tailored the water to the load, and was great for smaller loads. Still, I've had no problem washing my clothes, both detergent and the pods work well, and my clothes come out clean. I think this is great for families, as the drum is big in my opinion. When the cycle ends, it plays music, which I love because I know it's done. One thing to be mindful off is when washing towels, blankets, pillows, etc.: make sure to balance the stuff inside the drum. I had issues with a few blankets that got stuck to the side and I had to run the cycle a few times because it just stopped. It happened twice but never again afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Best Super Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer does a excellent job on my cloths. This one is a keeper. I have no complaints. After cloths are finished. You will hear a nice melody. Cloths came out clean. Lots of room to wash a king size comforter. I want to add. The washer use half the time to clean and clean very good. The down side to me. The buttons seem kind of cheap. The washer is not loud. It’s good and worth keeping

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, great price. Easily installed. Does the job, no problem. Even all the muddy soccer gear too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the Extended Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned my Samsung washer for several weeks now, but I am happy with my appliance thus far. I had issues with my previous Samsung of the same model and was thankful I purchased the extended warranty because after under 2.5 years the struts needed to be replaced, which was causing my loads to get off-kilter two and three times during each cycle. Because the parts and labor exceeded the cost of a new machine, I was told that Best Buy would honor a new replacement washing machine. Little did I realize that the replacement would not exact my be “free,” since I had to pay for the price difference, taxes, installation and warranty all over again, despite the faulty machine. I was told in the store that my 5 year warranty should be prorated, but this was NOT the case!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for only 2 weeks now but it's fantastic! Easy to use and gets the job done . I would definitely recommend for anyone looking for a good but affordable washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased decision. It’s quite, efficient and affordable. It’s been over two (2) years since purchased, with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung 4.4 cu.ft Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Samsung washing machine has been working great! I have had it for 10 days. I love how quiet it is. The song it plays at the end of the cycle alerting you it’s finished is a nice touch. I also have the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super great i love it easy to set Easy to load

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Durable, high quality, efficient, and super quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am very impressed with this washing machine. I decided to invest in a high quality washing machine because my previous washer was leaving greasy stains and ruining all my clothing. I decided to buy this washing machine because Samsung is a brand I highly trust. I have Previously purchased many Samsung appliances and have never been disappointed. Installation was quick and easy and it fit perfectly to replace my dated machine. I love this washing machine because it’s quiet and very effective in cleaning my clothes. I love the agitator, it’s strong and durable, yet gentle on even the most delicate clothes I own: It does a great job in getting heavily soiled clothes clean. This machine is technically superior in the way it spins using high speeds. It’s so fun to watch from the clear top lid. The machine in general is so easy to utilize. It’s very user friendly as the Digital options are easy to navigate and choose. My elderly parents were able to use it to without issue and were used to using washing machines with only dial options, not digital. Overall, I am highly impressed with this machine. It’s superior and high quality. I’m so pleased and excited to use it for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Long cycle times, but cleans well and very quietly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big washer. Much wider and deeper than my last one, which I was not expecting. It was delivered with care and I didn't experience any problem with that. Once connected, I tested it out with a towel. This washer is made mostly for liquid detergent, as I was previously using powder but found that the detergent tray was too small for even a half scoop (I've since switched to liquid). The tray itself is easy to locate and opens/closed very easily. No problem there. Once started, the regular washing cycle takes about 1h20m, which is longer than my last machine which only took about 55m, but again, it was a smaller machine. Once you press start, or play, the door locks and takes quite a long time to get started. It sort of just sits idle for almost a minute before any water begins rushing through. Once filled, the agitator starts moving, but only completes a single 360 before changing its direction and doing another 360, incredibly slowly. I initially thought it was broken or the load was somehow too heavy, but this is how it works. Its silent because it doesnt agitate quickly or splash water around at fast speeds. Make no mistake, the clothes still get clean, it iust takes long. The spin cycle goes as fast as expected and still relatively quiet. Overall, it's bigger than it seems (I can fit a weeks' worth of clothes, a large towel, and my pillow cases before I feel like anything more would be too much. I'm not a gambler) and might surprise you at how slow it goes and how long a regular cycle takes, but it's quieter than any other washer I've owned and still cleans as well as them too. If noise and vibration are your biggesg concern, and not time, then this is the machine for you

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Solid machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine cleans well, is quiet and definitely spins the water from the clothes! Almost too well... if you have to hang dry, the normal cycle permanently sets the creases in your clothes if you aren't going to put them in the dryer. Other than that, the washer seems to be working great. Just a note, if you are vertically challenged, it is definitely a stretch to the bottom of the barrel for those last few items of clothing!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we have ever… 04-06-2021 13:46 1 2 3 4 5 First of all I would like to say we received this cloths washer at a discounted price to do a honest review on it, and I must say we are very happy with it even without the discount, If we needed to buy again without it we wood. We love this washer and all the settings make it so much easer to use, just pick your load type and set the dial and the washer adjust the temperature, the water level . it plays a little tune when its done, I can hear it from my train room and I know when to go put the clothes in the dryer. The ActiveWave agitator is fantastic. It also dose a test spin before starting to check for even loading so the spin cycle is Smoove running. it is quieter running then our old washer so I listen for the little tune at the end to know its done. It is just my wife and I so we use it to do three loads a week, the one setting I use the most is the Normal load setting. It sets the water level to extra high and the water temp. to Warm there is also a Heavy Duty cycle a Delicates, A Bedding and Waterproof, a Quick Wash, a Deep wash, a Rinse & Spin And a Self Clean Cycle that is great for cleaning without any cloths in it. The Water temp, and water level and Heavy, Normal and Light loads are also adjustable, if you want to do it your self without using the auto settings. Yes, I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace a decade old Whirlpool top load washer and I'm so glad we did! It's quiet, simple to use and even plays a little song when it's finished! Seriously, I can really load it up to wash bedding, and it's a breeze when my husband washes all his bulky work clothes. I like that it has a clear top for easy viewing of the laundry, and a count down timer so I know when I need to go into the basement when it's finished. I'm happy with the purchase, and would definitely get the matching dryer if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New machine. First Japanese made washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Our last machine was a Maytag and last a very long time. Samsung makes a decent phone, so hopefully their washers will be great. Like that it is quiet and senses the load size to save water and also tells you how long your load will take to wash. Also amazed by the size of the tub itself. Samsung was not recommended by my repairman, but I read several promising reviews, so we'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Really good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've had no issues the controls are easy to understand and everything comes out of the washer right. I haven't had it for too long but it's doing what it's supposed to really well and it's quite spacious

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer! It let you know when to do a self clean. So far, it has not been off balance, it is definitely quiet, and cleans clothes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply clean!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes haven’t felt this clean in a long time. You can definitely tell the difference compared to my older washer. I really like the feature of the count down for when the loads done. The cutest thing is it plays a neat tune to tell you it’s down. This model you can see through the lead and and watch it wash if you’d like. The detergent dispenser is in an inside tray as are the softener, my last one didn’t have that ,so I really like that. There’s so many options on this baby that it’s so worth the buy , you will not be disappointed. The lid won’t slam shut like others, it closes softly when you go to close it. Heavily soiled clothes even come out cleaned.I even purchased the matching dryer since I was so happy with this Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung Top Load Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Samsung top-loaded washing machine is so easy to use and so very efficient. It offers many cycling options without being overwhelming to use. As senior citizens in our household, new "equipment" can be daunting to learn and operate. It is really easy. We are glad we made this choice. Our sales agent in the Cary store was helpful and easy to work with,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung 4.4, Activewave Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Samsung 4.4 washer for 1 month now and we're all very pleased with its performance. I like that the time each cyle will take is displayed. I use quick wash, eco warm, mid fill, normal clean and it takes 43 min. Clothes come out very clean. It's pretty quite too. I bought this washer at a Best Buy discount outlet for scratch & dent applicances saving about $250.

    I would recommend this to a friend
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