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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 165 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's capacity and the inclusion of an agitator, finding it to be a good value for the price. However, some users experienced issues with the spin cycle and reported concerns about the washer's long-term reliability. A few also noted limitations with water temperature control and occasional balance problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 165 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Laundry: My new favorite past time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to doing laundry all week! My once dreaded chore is now a joy! I love the high capacity and deep fill feature which makes the process so efficient! Drawbacks: It is a little noisy. (Not nearly as noisy as the matching dryer, though). Also, the agitator doesn't have the greatest design. I believe that the angle of the threads on the agitator need to be at a greater degree to be more efficient. Because the threads sit pretty level horizontally, it doesn't pull the clothes down in the water and just sits in the middle and agitates as the clothes sit still. I just use the deep fill feature and keep an eye out and poke the clothes down manually and swoosh them around. Overall such an upgrade from my old Habitat for Humanity machines that were very old when I bought them 12 years ago and were on the brink. I feel like I am living in luxury now! It is all compared to what!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer a little over a month now and it is awesome! We have 3 children who are 10, 7 and 1. So far this washer has withstood all we have thrown it’s way! I love that you can choose your water level because most washers now do it automatically. I really don’t use the auto sense because I feel it does not give enough water sometimes but other than that I have zero complaints about this washer. It even plays a little song to let you know when the cycle is done! You can do large or small loads and it does bedding very well! #SamsungInsider

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excited for my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer when my old washer of 16 years finally went out. Love this washer, it’s pretty large and cleans well. It came on time and over all service and set up was great.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity

    Rated 5 out of 5 stars

    Good capacity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. It has a good capacity for all our laundry needs and I like the agitator being in it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Works Wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It has plenty of room even with an agitator. I recently switched from a front-load washer, and this cleans my clothes so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Don’t look elsewhere this the one!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and very quiet compared to other washing machines out there in the market! Love the time display it has that tells you when your wash will be done very high quality overall!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good unit at a good price. It's much quieter than my old unit and maintains its balance well. My primary complaint is that the wash cycles are significantly longer than those from my old unit. Otherwise, so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A decent washer so far at a reasonable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer so far! But only have done 5 loads so far. Lets see what I have to say about it in a year. It is fairly quiet and the clothes come out clean, what more can you ask for, It does the job

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. I used to get so frustrated with my last washer, it would get unbalanced easily and what was supposed to take an hour and a half would stretch into hours as I rebalanced the load. I suspect it wasted a lot of water trying to balance it by itself. This Samsung has only gone off balance once in the many washes I've done, and that was something bulky. Otherwise, when it says it's going to be done in an hour it's done in an hour. It has a large tub that will hold a thick blanket or comforter and is very quiet. I forget I'm doing a load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    A long wash cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many years since I purchased a new washer, this washer quickest setting has a wash cycle that is an hour long, this is too long for me. During the initial startup I hear noise and I don’t know if it’s normal or something is wrong with washer, next purchase will be an old used washer as my water and electric bill is going to be higher with this washer… my clothes do come out clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Precious,

      We know how disappointing it is to have a washer that does not work as expected. We are here to help you.

      Please see the links below for the steps to help you with your washer's concerns. Kindly watch the video and click on all the embedded words inside the article.

      "The Samsung washing machine won't spin or won't stop spinning."
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      "The Samsung washing machine is noisy."
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      "Clothes are not clean after washing in the Samsung washing machine."
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      If the issue still exists after following the steps, we strongly advise getting in touch with us.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146874369, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best washer I've ever had.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use/set up. Very quiet for a washer and does a very thorough job in washing. My clothes and blankets come out so clean with no soap residue. Highly recommend and it doesn't use so much electricity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for the price. We haven't had any problems with it. It does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer overall. Alot quiter then my other brand. Like the activewave agitator. It doesn't tear up your clothes. Would recommend this washer to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is amazing. Leave my clothes pretty clean .thank you samsung for your good products .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It is big enough to wash my very heavy king size blanket really well and it is quiet when it runs. I am very pleased and happy with my new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer happy with the purchase, got the one with the agitator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet and large. for two people, perhaps too large for the amount of clothes we have

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to operate. Easy to unload. Does a great job on soiled work cloths

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect machine. Our front loader had constant problems and we switched and got this one. It cleans extremely well and has has zero issues whatsoever. We had it delivered and within 30 minutes of delivery we had it hooked up and running a load of laundry. I’d 100% recommend this washer to someone who needs it

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Get it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can convince me that an agitator is pointless! Ive tried washers without, and its a night and day difference!

    I would recommend this to a friend
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