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Customer reviews

Rating 4.7 out of 5 stars with 942 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and smart TV features of this 40" 4K Ultra HD TV. Many also appreciate the price and the lightweight design, making it easy to set up and move. While some users noted minor drawbacks regarding input lag and refresh rate, the positive feedback on picture quality and smart features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 942 reviews
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. It has awesome smart functionality. The bezel is very attractive and looks great mounted. Overall Samsung did an awesome job with these models.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wi Fi would not connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for our older TV that stopped working. I thought that buying the 4K smart TV was a great buy. When I brought this home we worked for 2 hours trying to get the Wi-Fi to connect and it would not we even went through the customer service at Samsung and still no connection. I had to return the TV and replace this one for another brand. The geek squad even tried to get it to connect and they could not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Netflix APP Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, however, there is a known problem with the Netflix app. I spent nearly six hours over a period of two weeks on the phone with Samsung (including a reset to Albania). They'd get it working and then it wouldn't. Finally they said they'd send a technician. For a new TV! Last ditch effort was YouTube. Fixed the problem in less than a minute. Ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. You can't beat the price for 40" 4k.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great T.V. and very user friendly for me. I might be a little tech savvy but no expert. I was a little disappointed in the picture not being everything I thought it would be but I had high expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture relatively easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new television. Only snag I have an internal antenna which doesn't seem to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 40 Class Smart 4K Ultra TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful TV, it had all the features and functions with the latest technology. I would suggesthink this television to anyone..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a fan of Samsung televisions for many years. This television has a the clearest picture so for, Sound is adequate for speaker location, set up was fast and simple, very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks very nice sitting in my cabinet at home. The design of it plus the display are A+++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra high def. definitely worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 40" Samsung ultra high definition smart tv. It is absolutely everything we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently retired my 34" LG monitor with two of these TVs. Awesome display and so much real estate... I dont know what to do with it. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my first HD TV. Now I need HD through ATT.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation was great by Nathan. He was from the geek squad and I could not have done it by myself. He took away 2 older heavy TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a trustworthy brand. 4k resolution is the next big thing. The size of TV is not very big, but perfect size for a small room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous resolution, lots of cool features, screen mirroring, streaming, etc. We have several tv's and Samsung is one of our favorites.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is not going to blow your mind. That said the price reflects its performance. Some motion jitter and the picture quality are not very good. Again I would say it's unfair to exspect more from a TV in this price range. This TV is mounted in my bedroom and is used as a distraction before bed and it is more than sufficient in this capacity. I would not recommend this TV and the main source of entertainment and especially for a picky consumer.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Troyperry1:

      Thank you for your review. I am sorry to see that you are having some issues with motion judder.

      You can try adjusting the motion or judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions:

      Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking

      Each person will have a different take on what they like, so Samsung makes it easy for you to customize to your viewing preference.

      For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience. Samsung

  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were dead set on buying a LG when the sales person recommended the Samsung (similar price) because the picture quality is so much better. We bought open box and got an even better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture! Enjoying the Smart TV options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this Samsung 4k TV at a Best Buy great price! Have it over one yr and completely satisfied!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice picture on display at the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home would not connect to WiFi,took back store could not connect either gave me another told them to check it out the second one did not work either. Got money back left store with no TV. Samsung should stick to making phones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 40 Class (40 Diag.) - LED - 2160p - Smar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, works great. i would purchase this again. i'm very happy with this product, would recommend it to friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    After installing an HD antenna very few channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not receive any channels under 17. Installed HD antenna and reception is worse. Clicks from station to stronger Spanish station mid-program.

    No, I would not recommend this to a friend