Customer Ratings & Reviews

Picture: excellent ... Sound: good ... Ease of set-up: good. The only negative is the set's inability to connect to wifi and HOLD the signal; the connection would last maybe 10 minutes and then be lost. The set is located in the same room as my dual band router/modem. After 2 calls to Comcast and 4 to Samsung it was determined that Samsung smart TV's work best on 2.4 GHz and mine was drawing 5.0 GHz because of its proximity to the router/modem. I have 2 other Samsung smart TV's located in other rooms and have no issues with wifi connectivity. After allowing Samsung service to take over "remote" access to the set and perform various unsuccessful fixes and updates I considered exchanging and starting over with a new set. However, I solved my problem by going to Walmart and purchasing a CAT 6 cable and hard-wiring. Netflix, Prime, etc now connect effortlessly with lightening speed. As of now I'm completely happy. Purchased the set on sale for $329 ... excellent TV for the price.

I was glad to find this product since it was the largest that would fit in our entertainment center. The product works great with a clear and well defined picture, fine sound and great features. As it is our first smart TV, we are very pleased to have internet program options now. The price was great. I found shopping on line to be straight forward and the staff was very helpful and efficient when I went into the store to pick it up. We couldn't be more pleased and hope this TV lasts as least as long a the 9-year old Samsung that it replaced.

In my opinion, my TV has a great size. I love the color of the pictures. The pictures appear very clear and beautiful. I think that the price for that excellent quality is great. For me its luxury for a very suitable cost.I can recommend it with good conscience to anyone. Believe me that you will not regerate.

I bought this TV when my cable provider decided to go 100% digital, forcing me to either pay them an extra monthly fee to rent a digital receiver or upgrade to a Smart TV--- And I chose the later. I now watch TV via the free Spectrum app, and access other movies and shows via the Prime Video and Hulu apps (using my exiting accounts). And I have no complaints; I'm very happy with my new Smart TV. NOTE: My cable provider later mentioned that a Roku device would have also given me access to the digital network via the Spectrum App, but I'm still happy to have upgraded from a 21" to a 40" TV.

I love to hate Samsung now this set has potential but has a lot of Bugs! The tv needs to be unplug a lot to fix a issue with the video not going into UHD mode! The app banner takes up the lower 2/3 of the screen and can’t be turned off! This is why I don’t buy Samsung tablets they think they know what you want and make sure you don’t miss it! You can’t just turn this tv on and watch it you have to make sure it’s happy and wait for the app GUI to go away or force it to! The only thing I like about the tb is the price, the picture quality (when it works) and it’s weight because I needed a new tv for my RV and space is premium in RV’s most TVs are 24” or less In campers those smaller sets (brand name) are getting rare! I think this maybe my last Samsung tv since they have ruined the experience!

This Samsung smart television is perfectly amazing as a replacement for my slightly smaller 32" TV; The bigger screen (a major factor in my purchasing decision) makes it easier to see what I'm watching more clearly- and speaking of, the picture is significantly more sharp and crisp and clear than what I had before [within reason for applicable content]. I love the style of it and the Samsung UI is fairly intuitive once you become adjusted to it. This works great for a bigger personal television to play high-quality games on or also to watch HDTV programs on, and could be a good fit for a moderate living room entertainment center. [forewarning: if you wish to wall-mount this item, you will need four M8 x 45" VESA screws.]

The first tv I purchased didn't work. It wouldn't connect to the internet, the "APPS" interface didn't show up at all, amongst many other problems. I went through all the necessary steps for correction, but nothing worked. After researching online there are a vast number of complaints abut Samsung's internet connections and Samsung hub problems. I tried Samsung's online support a few times while dealing with this, and each time the Samsung technicians just stopped responding mid-conversation. A waste of many hours of my time made me angry. After all this, I don't have a good opinion of Samsung's online support, or the "smart" parts of the television. There is a lot of improvements needed. Once I purchased a new tv of the same type, I again had some trouble connecting to the internet and with the Smart Hub. This time I called the phone service line (where you actually speak with a human lol), and my issue was corrected within a reasonable 20-30 minutes. This was a huge relief after the endless hours I spent trying to fix the first tv. I have a positive opinion of the call-in phone support. The tv itself is very light considering the size. I can carry it myself in the box, which makes it easily portable. Having HDR in a tv makes the greatest difference. Sadly, atmosphere/light affects this screen quite a bit. In sunlight, there is some wash out, and at night it's strangely bright. Yet when you change it to a dimmer setting you lose picture clarity and color (more than in older tv's). I'm also not a fan of how darks bleed together. The darks are beautifully black, but you lose detail and layering. It's actually difficult to see what's happening when playing a darkly colored picture. This seems to be a commonality of all the tv's I tried despite the brand. I think they just haven't perfected the color clarity with these screens yet. It is my biggest annoyance outside of the problems with getting the tv to actually work properly. All viewing angles are good which is as it should be. The picture quality is really good overall. With antenna/air channels it's a good picture, but there is quite a bit of cut-out, which is kind of expected. When hooked up to a gaming station the picture is excellent and I haven't experienced any lag. The same is to be said when you are using a DVD/Blu-Ray players. Pictures with streaming services is also very nice. If it weren't or the darks being shoddy, it would be awesome. But I still miss the days of the Sony Bravo XBR's circa 2010....those very amazing pictures! The ports worked normally and are plenty enough for my usage thus far. I have my speaker connected via optical cable and it works fine. That being said, the tv's speakers are much better in tone and volume than most other tv's I tried, which is great, especially if you don't want to have additional "thing" to carry around or purchase. I personally play both the tv speakers and my additional speaker at the same time, so I'm happy with that. Overall, I'm happy with my purchase. I've had this tv for approximately two months. We'll have to see how it does long-term. I hope they simplify the Smart hub, so it's easier to navigate. I also hope they improve the functionality of the overall smart connections, etc. But realistically, these are computers now, so I expect more problems. I personally like to keep my electronics a long time, so I hope they don't go the route of "disposables' that are meant to die out and throw away every few years. I prefer quality and precision over gimmicks and disposability.

This is a great mid-range LED TV. Picture quality is excellent once you calibrate settings. However, to appreciate 4k/2160p you need to be a few feet from it. Any video content should be fine. I recommend disabling the "Auto Motion Plus" feature as it looks unnatural. Unable to comment on HDR quality. UI leaves a bit to be desired, and lots of useless apps come included, but you can avoid them. Remote could be better, as the navigation buttons are small and cramped. But, for the price, focus on picture quality is a reasonable trade-off.

Loved it!! Baught it about 2 mo. ago and it still works amazing. I honestly had doubts of buying an open-box item; but, it was more than $200 less than the exact same model, so why not? It has been working perfectly, is the exact same in everyway as the unopened boxed ones, is as the described on Bestbuy, is ideal someone who wants a 4K TV for a small space, and for someone with 4K Gamiing consoles. SO WORTH IT! Highly reccomend it. It even still had all those unused subscriptions that come with some TVs!

I have moved into a new home and I needed to purchase 2 televisions: one large/high end television for the shared living area and a more moderate tv for my master bedroom. I chose the 40" Samsung because I was able to test it out onsite at Best Buy, was impressed by the visual quality and as well pretty good sound...but I did end up purchasing a sound bar because I was so impressed by how the sound bar took this mid-range television and made it into a home theater experience. I recommend this television as high quality visual for a very good price--and then if you want even better quality sound, add the soundbar.

This was almost an impulse buy, until I saw the price and then it was a non issue. This television is great. Just the right size and the picture is outstanding.

Beautiful picture and sound. Good price range. Very pleased with this great smart 4K TV!

Perfect size TV for the bedroom. Nice picture - good sound - good quality for the price

I was looking to replace my 12 year old 32" bedroom flat screen that was getting pretty tired. I wanted to keep the same size, but also wanted 4k. And 40" seems to be the smallest you can get a 4k in. So I chose this, and have been pretty satisfied so far. The sound is fine for my bedroom. And the picture is great without messing with any settings so far.

I have to admit that I really like Samsung TV's and this one did not disappoint me. It has a beautiful picture and great sound. The 40 in size is perfect for sitting on the dresser in my bedroom. The smart TV is really great! I don't have to have another device sitting on the dresser since the TV is an all in one. I would recommend this TV to my family and friends.

I am in love with the picture and features of this tv. It’s lightweight and all picture. No need for my roku anymore eithe. It has a super clean sharp picture. 40” is the perfect size for the bedroom. The only issue I have is it has turned on in the middle of the night by itself a few times. But even with that it’s a great buy for the price.

So I wanted 4K monitor for my computer. I wanted it larger than 27 inches but Best Buy doesn’t have those in store, but they did have this 40 inch 4K TV. I didn’t want a 4K tv but the 40 inch 4K TV WAS ONLY $20 more than the 27 inch 4K computer monitor... so I said why not. I’m very glad I went with this giant TV instead of the Tina monitor.

This is a great tv for its price with one problem. I don’t love the remote control it is cheap and should be a better quality

I’ve always loved Samsung and I hadn’t had any issues with the other two TVs I own “knock on wood” but this one relaxed an older one in my room which I gave to my younger son and I took this upgrade for me. The colors look brilliant and the smart tv function is cool. Tv is thin and light I love it.

Had no problems setting up this TV. Liked the built-in setup tutorial. The TV essentially walks you through a setup process that is nearly idiot-proof. Once complete the icons remain on the screen but can be removed through the set up menus. I like that the TV has the users manual built right in with a dedicated button on the remote and all the information you need is right at your fingertips (good for the 50 plus crowd that often misplaces manuals). Still need to research Bluetoothing the sound into my stereo system. Would recommend this TV to anyone that's over fifty like me and don't want all hassle of programming without the prompting of the tutorial.