Customer Ratings & Reviews
- Model:
- QN42S90FAEXZA
- SKU:
- 6613495
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the exceptional picture quality of the 42” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Many reviewers highlighted the smooth, clear, and visually appealing display, praising its ability to deliver an incredible viewing experience from various angles. The vibrant and sharp images were a recurring theme in positive feedback. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
Image is great, but the TV came damaged.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image on the tv is spectacular. But unfortunately, the model that was delivery to me had severe marks on the screen even though it was an Open-Box in an excellent state. The returning process was painful and it is still to be fully solved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lucas,
We’re sorry to hear that your Samsung TV arrived damaged. Since delivery-related concerns are handled by the retailer, we recommend contacting Best Buy directly for assistance with correcting the issue.
If you have questions about using or setting up your TV once the matter is resolved, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
OLED Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home Screen with apps is confusing as compared to the older Samsung tv I had. Bixby feature does not work half time. But picture clear and sound good
I would recommend this to a friendBrand response from Samsung
Posted .Hi CynthiaD,
Thank you for sharing your Bixby experience. If Bixby is responding too often or not often enough, you may want to adjust the sensitivity level.
Press the Microphone button on your remote, then navigate to: Bixby Settings > Voice Wake-Up
From here, you can adjust the sensitivity to High, Medium (default), or Low, or turn Voice Wake-Up off entirely if you prefer.
If you need additional help with Bixby or voice settings, feel free to contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television worked for one hour. The screen went black, and only the sound was present. Unsure if this was the cause, but the gentleman who brought the tv from the back dragged it bouncing it on the ground. When I brought it back, the employees did not believe me. They turned the tv on to ensure that it was not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John,
We’re sorry to hear about the screen issue so soon after setting up your TV. If this happened during transport or store handling, you might want to check with Best Buy to explore your options.
Once resolved, if you have any questions about using or setting up your TV, our team is always here to assist. Reach us at 1-800-SAMSUNG (8AM–12AM EST, daily), or visit the ‘Support’ section of our website to LiveChat with us.
~ Samsung Specialist
Bad One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad resolution, im forced to accept the item since i was so tired to keep on returning the previous monitor that i was not happy about.
No, I would not recommend this to a friendBrand response from Samsung
Posted .UrbanoL,
We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
REMOTE SUCKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I CAN'T READ THE REMOTE-IT SUCKS!!!!! NOTHING IS LABLED ''NEVER BUY A SAMSUNG AGAIN"
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JosephB,
Thank you for sharing your experience with us. While the Solar Cell Remote may appear minimal, many buttons offer multiple or long-press functions to help simplify the design without sacrificing functionality. For example:
• Settings/Number/Color: Allows you to easily access your TV's Quick Settings and input channel numbers.
• Volume rocker: Push up/down to adjust volume. Press and release quickly to mute.
• Long-press Volume button: Hold for more than 1 second to open Accessibility Shortcuts.
• RETURN button: Press to go back to the previous menu or screen. While watching TV, it takes you back to the previous channel.
These functions allow for a more streamlined experience without adding extra buttons.
Learn TV Remote is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
