Customer Ratings & Reviews
- Model:
- UN43TU8000FXZA
- SKU:
- 6401747
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 43" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the vibrant and sharp picture, making it an excellent choice for gaming and movie enthusiasts. The simple setup process is also widely appreciated, making it a hassle-free experience for users.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv I own 2 43" and a 65" the same brand and series easy to set up love the features of the smart tv also love the channel guide with the shows listed for the stations I get with antenna. Would recommend it to my friends
I would recommend this to a friendas always sales person was wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as always your salesperson was excellent!! I forgot his name but he is a keeper. Thanks for your continuing excellent service. Linda the tv is ok. i would have picked a more expensive tv but none were on display for picture quality. sorry
No, I would not recommend this to a friendSmall footprint and excellent color
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 40" model with this 43" model and it is still smaller of a television overall with great color depth thanks to HDR and 4K technology. Connected up an Xbox X to this TV and I am gaming with 4K and HDR. Shocking upgrade.
I would recommend this to a friendJust what I had expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman arrived on time and proceeded with installation. He was not expecting that it was an analog TV that he was supposed to take upstairs but put it aside until he could get some help to get it up stairs. I was happy with his work
I would recommend this to a friend- Pros mentioned:Picture quality
Good second tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great, very clear. The biggest drawback is connecting to our wifi network since they don’t give enough space to enter our wifi password. I tried phone calls to Samsung and our provider and finally just gave up. Just can’t use it as a smart tv.
I would recommend this to a friendBrand response from Samsung
Posted .SandyM,
Thank you for sharing your feedback.
Our engineer team have tested the process with longer passwords and did not have any issues in our lab.
Note that during the password input process, you can continue to type in characters even after you see the check mark and the word Done light up on the screen.
If the issue persists, please reach out again for further assistance via any of these options:
1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Ease of use
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for a bedroom, den or office. Easy to use.
I would recommend this to a friend Thank You
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the helpfulness of your employees! I am not very computer savvy, and truly appreciate the Geek Squad and the inshore techies that always give me good advice... they are what has made Best buy my go to store.
I would recommend this to a friendSamsung 83inch Smart TV K4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose Samsung because I have purchased Samsung before and was well pleased with the performance. This one has worked out real well for me and I am very happy. Would definitely recommend it to anyone looking to purchase a new T V.
I would recommend this to a friendSamsung the great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Great resolution on every channel. Plus the game mode setting is perfect, due to it's automatic feature to turn it on and off. I will definitely recommend this television to anybody looking for a television set.
I would recommend this to a friendgreat tv and sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loved the service that I was given during this difficult time!! from the help with info given at the time of purchase, to the delivery and hock up in my home. to the advice given after. everyone was so helpful thank you one and all
I would recommend this to a friendApps, crystal clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to update from a previous TV model only 5 years old. I thought I was watching things as clearly as I could, for standard def. Boy was I wrong! I was amazed at how crisp even standard is compared to the old TV! It didn't have all the apps I wanted, but it has most of them, so thats good at least.
I would recommend this to a friend- Cons mentioned:Remote control
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new 43 tv is not quite like my last purchase. The picture is not as vibrant as I expected. The remote and channel selection is not easy to navigate. Why would the placement of the cable services be so different from the other Samsung tv's?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nick,
Thank you for your purchase and review.
Our 2020 TU8000 Series features Crystal UHD processor, 4K AI upscaling, HDR, Game Enhancer and more, all designed to give you the best in dazzling, crystal-clear images and rich digital experience.
There are several preset picture modes and many custom settings that can optimize image quality for your viewing scenario.
Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
2) Standard: This is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Suitable for watching TV or movies in a dark room.
5) Filmmaker: Watch the source content (e.g., movie) as it is.
Here is a link to the downloadable eManual, where you can find a detailed guide to configuring advanced picture setting (pages 92-93):
https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf
We value your feedback about the remote design, and will share it with our teams.
Our customer care team is always happy to help should you have any questions about features or usage.
You can contact Samsung TV Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
terrible compared to LG or Vizio
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just can't understand the good reviews. Compared to my LGs or Vizio this thing is terrible - Bad contrast (muddy grays & blacks) - Poor color contrast ( can't believe it's supposed to be HDR) - 'stupid' not smart tv so the smart tv part is also terrible. when u turn on tv or pause an app for a couple minutes, it switches to the antenna/over air tv. who thought that was a good idea?! Apps/channels load slowly. no way to remap remote to apps you might actually use. Also, on menu you are forced to see advertisements for recommended apps on top of that there is no way to adjust backlight. so if you adjust brightness its remains between 90% &100% bright. This is a problem for some folks who want to dim tv at night to let partner sleep
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Extremely user-friendly. Picture clarity very very good. Would definitely recommend this product to your family or friend member. Excellent customer service. Would definitely shop more at Best Buy.
I would recommend this to a friend- Cons mentioned:Remote control
Great picture, good sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is inadequate. No mute button. Limited amount of functions we are normally used too. Takes to long to connect to other blue tooth devices. I do not see the value of spending more money for this version, instead of a cheaper 43" model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Harve1,
I am sorry to see that you had trouble with the remote functions of your TU8000 TV.
Here is the link to the downloadable eManual that includes the TV remote’s diagram and a detailed step-by-step guide (page 20-22):
https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf
You can also access these remote information on your TV.
Go to Settings - Support , then Open e-Manual
To connect to a Bluetooth speaker, press the up directional button, and then select Bluetooth Speaker List.
Should you need further assistance with features or usage, please do reach out to our Customer Service via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
Good DVD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Sylvania DVD player that was not working properly. The team at Best Buy allowed me to exchange it for a LG DVD player. I works great. The only negative is it doesn't have an HDMI hook up.
I would recommend this to a friendExcellent quality for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people and the product and the installers were all pleasant, professional, knew the product they were selling, which was carefully installed, and hooked up to work with cable! Can't get any better than "best" at Best Buy
I would recommend this to a friendFirst Samsung .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We usually get LG . Thought we would try this size Samsung. The setup was a little different but we managed. We were getting a dark picture and took some time to get the perfect picture. We are happy with this Samsung.
I would recommend this to a friendGreat TV for a mid-range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works very well, but the Tizen OS is missing various apps, and I defaulted to using a Roku Ultra with the TV as the software is much more responsive and has access to more services. I also have a 7 series Samsung TV, and this one is noticeably better in terms of the Tizen OS.
I would recommend this to a friend2 thumps up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This processes clicks for the samsung tv set up very quickly UHD at 120fps does drop frames alot but for 500 this is a no brainer for a gamer on a budget i have purchased 2 of these both awesome tvs
I would recommend this to a friend
