The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 48 reviews
Rated 4 out of 5 stars
great picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv. I just wish that when I turned it off. it actually went off and not go to art mode. It would be nice if I had that option and could turn on art mode if wanted.
Thanks for your review, and we apologize for any confusion. Here’s how the power button works on The Frame TV: • Press and hold to completely power off the TV. • While watching TV, a quick press switches to Art mode. • While in Art mode, a quick press brings up the Home screen.
I hope this helps! If you have any questions, please call us at 1-800-SAMSUNG between 8AM - 12AM EST, seven days a week. You can also access LiveChat, manuals, software, and warranty info by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
The Frame is a winner.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Clear picture. The best feature is the Gallery. I can view family photos or incredible pairings with music all day long. I highly recommend. The Frame frame was easy to clip onto the TV.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this tv. What I really like is the one-connect box makes connections so much easier especially on a a tv hanging on the wall. Would have given 5 stars but a little disappointed in the user manual or should I say lack of one. Really would of been useful in using the Samsung Art.
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Chic, aesthetic and functional
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The frame does not disappoint with style and function!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased 2 Frame models - this 43 inch model and another 55 inch model. The smaller TV is doing well, but the larger one has developed dead pixels and Best Buy was unable/unwilling to assist.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a replacement for the 2022 version. The screen seems improved but the 2022 developed lines in it hence the replacement. What is not helpful is the fact that the number of free artworks has drastically declined, pushing you towards a subscription to get decent artwork. That is a sad decision by Samsung to drive annuity revenue from what is, after all, a TV set.
Thank you for your review. While The Frame TV does require a subscription for full access to the Art Store, please know that our 2025 model includes Art Streams, a new feature that offers 20 hand-selected artworks that rotate monthly - completely free.
If you need help accessing Art Streams, Samsung Support is here to assist at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Good TV, less reflection, nice art
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a really nice TV. A bit pricey but worth it. Samsung Art is really cool. Works well with reflection.