Customer Ratings & Reviews
- Model:
- QN43Q60RAFXZA
- SKU:
- 6331742
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers find value in the 43" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many customers rave about the superb color and clarity of the display, making it an excellent choice for gaming and watching movies. The TV's smart features also receive positive feedback for their convenience and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 months ago and so far really like the picture added a Bose sound bar
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small size but great for a small room. Quality is very good.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video and audio! Beautiful picture. So happy.
I would recommend this to a friend Not as good as I hoped......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv to replace a Samsung tv I have had since 2010. My old tv was a 3d tv that was only 1 inch thick without the stand. The picture is not half as good as my old tv. The new tv picture looks milky from the sides as if it had a white film on it. UN40C7000 was the old model . Samsung needs to look at that model and make improvements from there.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great Budget TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit stripped of options, but good picture. Would recommend.
I would recommend this to a friend Love your open box items!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this as an open box. In the past we have also purchased open box TV’s and always had good luck with them. (We just make sure that we purchase the extended warranty just Incase) I’m sure we will purchase one again.
I would recommend this to a friendAmazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung TV. It is outside under cover in the patio and is great for TV watching during parties. Love it!
I would recommend this to a friend- Pros mentioned:Picture quality
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture I love it. Pictures are beautiful
I would recommend this to a friend - Pros mentioned:Ease of use
Great TV for price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was perfect for our bedroom and very easy to set up!
I would recommend this to a friend excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you can't go wrong with Samsung, and especially Q series, I already own previous (2018) Q6F series TV so there was no question what I would get when I needed something around 40"
I would recommend this to a friend- Cons mentioned:Remote control
Beautiful picture. Bad sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This more expensive TV should have MUCH better sound. Also, I believed it had voice demand. It does not, but should have had at that price. I think I would have been as happy with the Samsung 43” smart tv at $279!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Marieta,
Thank you for sharing your user experience with the Samsung 43" Q60R QLED TV. I am sorry that you are not completely satisfied with its sound performance.
The RU8 also offers several Sound Modes and advanced settings to meet your personal preferences. You can find instructions for configuring these modes and settings in the e-manual:
http://downloadcenter.samsung.com/content/UM/201907/20190701114654234/MUSATSCR-3.0.8_EM_MUSE_USA_ENG-US.pdf
Please refer to page 101: "Configuring a Sound Mode and Expert Settings"
1) Select from Standard, Optimized, and Amplify Modes
2) Further configure Balance, Equalizer, Audio Delay, Auto Volume, Sound Feedback, and adjust for HDMI Input Audio Format and Digital Output Audio Format.
It also comes with voice control options.
Here is a detailed guide to activate those options on your TV:
https://www.samsung.com/us/support/answer/ANS00078932/
For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
- Samsung Ambassador
NOT WORTH THE PURCHASE for 4K streaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new TV only for 4k movie/TV show streaming (Netflix, Hulu, HBO Now, etc.). My Samsung MU7000 ($550) was not repairable so Geek Squad agreed to return the money in a gift card. For an additional $150, I decided to buy the Samsung Q60R (on sale $699) thinking QLED was an upgrade but I was wrong with the overall performance. My internet download speed is at 142.6 Mbps. My MU7000 4K movie performance was perfect when paired with the Xbox One S (Netflix, Hulu, HBO Now) and performed well when using Samsung's TV apps. The Q60R TV apps made the 4k video stream quality look grayed out. So I decided to have an Apple 4k TV connected thinking the quality will perform better but got the same result. For the original price of $799, this Q60R TV does not perform as good as the MU7000 (2017). LED bleeding was noticeable on the top left & right corners on the Q60R on day one. I worked on the advanced Picture settings on the Q60R but the performance still does not come close to my previous Samsung. The night/dark scenes on any movie look horrible on the Q60R. The MU7000 was a lot smoother on fast moving objects compared to the Q60R. I will return this Q60R. I believe you can get the full potential of this TV if you are using 4K Blu-Ray disc player but who still buys movie disc? Even Samsung have announced they will NO longer make 4K Blu-Ray disc players. I gave a rating of 1-star since this TV under performs compared to a two year old 7-series model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dan81,
Our Q60 R series are powered by Quantum Processor 4K, Quantum HDR 4X, and deliver over a billion shades of color with sharp details, and fine-tuned black level.
It is possible that your particular set was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.
If you have not already returned your unit, please give us the opportunity to investigate the issue and provide step-by-step troubleshooting. If this TV is performing worse than a 2-year-old UHD TV, then something is definitely not right.
To better assist you with possible image and sound settings adjustments for an optimal experience, please call Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, thank you for taking the time to share your thoughts. Your invaluable feedback helps us continuously deliver better products and service.
- Samsung Ambassador
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv i have ever owned. I'm able to control my xbox and firestick with the samsung reomote. The HDR 4k is amazing
I would recommend this to a friendGreat place to purchase a great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a pretty good idea of which type of TV I was looking to purchase. With help of Best Buy sales rep, I was able to make an well informed decision. Young gentleman who placed TV in my car could not have been more kind or helpful. All around great experience.
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace an old TV, and wanted to upgrade to a “nice” 4K model. This was one of the very few that both met all our criteria and was sized to fit in the current entertainment center. Happy with this purchase.
I would recommend this to a friendSamsung QLED series great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my second QLED in my home and it has more features than the first. I looked at many different sets and I’m sure anyone would be pleased with this model. It’s worth the little extra to have all the features like Bluetooth in your set. Nice job Samsung!
I would recommend this to a friendClear picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately with extra thin screen, there is not enough room for good sound so we had to purchase a sound bar. The sound is inferior and inconsistent. This is a downgrade from the TV we had for 12 years.
I would recommend this to a friendAwesome picture qualities
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv with the addition features. It allows you to easily connect to YouTube, Amazon prime, Netflix and others. Not to mention the ambiance mode where your tv is a picture! Sound is not as great as expected but a good tv overall.
I would recommend this to a friendGood TV, lousy remote!! Will return!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tech people, not enough info on remote. Best Buy was is closed,and techs not working now. Have called 3 times for help, no one came out, but Che called back and helped a little. Had to get new receiver and new remote from Spectrum to settle problem with difficult remote bought at Best Buy.
I would recommend this to a friendGreat TV, great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for the TV and a good price. Everything is good except Bixby initially. The TV would randomly turn on when talking in the room. However, we were able to turn on the voice activation and working well. Would recommend the TV.
I would recommend this to a friend