Customer Ratings & Reviews
- Model:
- QN43Q60RAFXZA
- SKU:
- 6331742
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers find value in the 43" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many customers rave about the superb color and clarity of the display, making it an excellent choice for gaming and watching movies. The TV's smart features also receive positive feedback for their convenience and functionality.
This summary was generated by AI based on customer reviews.
The remote is different.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! I haven't used it long enough to tell for sure.
I would recommend this to a friendOverall average
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy this product twice because the TV kept turning on and off whenever it wanted and the background display was defective. My second TV is better, but I still have issues with it turning on after I turn it off. For a Samsung I had expected much better.
No, I would not recommend this to a friendscreen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the TV quality especially with sports events
No, I would not recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, but I believe that they are still too expensive!
I would recommend this to a friendGreat smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant complain about my Samsung tv pretty content with it
I would recommend this to a friendGood picture, but no better than a regular 1080
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that there was no head phone jack
I would recommend this to a friendOld tech but nice build
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the bottom of the barrel of this class and it does look good but for the same size and same features you can get another brand a lot cheaper. It is a visually pleasing and excellent quality build but in the end I took it back.
I would recommend this to a friendNot 120hz Capable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 43" TV says it's capable of 120hz. It's not. After buying the PS5 and contacting Samsung they confirmed it's only capable of 60hz. Had I known this I would've bought a different model. Other than that excellent TV.
I would recommend this to a friend- Pros mentioned:Color
Not an improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture isn't as sharp as my old wonderful 40 inch Samsung. The color is improved. I am still getting used to operating the remote, but it doesn't seem as "smart".
No, I would not recommend this to a friend Disappointed in performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced a 32 inch economy set so I was expecting a “ WOW” difference in picture quality. It actually is only marginally better. Sound quality is poor. Not worth the price.
No, I would not recommend this to a friendIt's OK
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart feature is not that smart. Sometimes it has a mind of its own. The picture is OK, it will get fizzy behind moving objects in the scene.
No, I would not recommend this to a friendDoesn’t work well after two weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well after two weeks. The “standard” picture does not work well. It flickers to a lighter shade of light to a darker shade which is not very visible. I reset to factory standards and it still has the same problem. I had a Samsung before and i worked well but this Samsung QLED was not with the extra money for a 43 inch tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Darique,
I am sorry to hear that you are experiencing flickering issues.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my apologies for the inconvenience and disappointment you had.
We look forward to hearing from you and assisting you with satisfactory solutions.
- Samsung Ambassador
light bleed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much light bleed from the edges. Makes the viewing experience poor.
No, I would not recommend this to a friendGreat picture, legs, not so much.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the tv. Having to find a compatible stand, was a PIA. Once we found a stand, we were able to enjoy the tv.
I would recommend this to a friendBrand response from Samsung
Posted .Nothanx,
Thank you for purchasing and reviewing this Samsung Q60R QLED 4K TV. Your user feedback is very important to us and will be shared with our TV product team.
Please do reach out to us should you have any questions, concerns, or need assistance.
You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs).
Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport
Or find us on Twitter: https://twitter.com/SamsungSupport
To optimize your product experience, we encourage you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and services.
-Samsung Ambassador
Not worth for that high price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont go for that price. Check for any deals and then purchase a 55 or above 43" is not at all worth
No, I would not recommend this to a friendLove Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this product and plane to replace all electronics and appliances with this in the future
I would recommend this to a friendBrand response from Samsung
Posted .Slugger,
I'm very glad to see that you are happy with your new RU7100 UHD SmartTV. However, you have given this model a 3-star rating.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Samsung Ambassador
ok, not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok, not great. also took over 2 months to schedule & complete install....
I would recommend this to a friendBrand response from Samsung
Posted .johnschaaf,
I am sorry that you are not completely satisfied with the Q60R QLED SmartTV.
Your user experience is very much valued, and we thus ask if you could please reach out to Samsung TV Support so that we can better understand your setup and assist with solutions.
You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you.
-Samsung Ambassador
Good tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product just expensive. I would recommend it to people I know
I would recommend this to a friendBrand response from Samsung
Posted .Honey:
I'm very glad to see that you are happy with this TV.
If there is ever anything we can do to improve your experience, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
My TV blinks on and off.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV but it cuts on and off while watching it.
No, I would not recommend this to a friendNot User Friendly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to use. Not user friendly at all. If you use any apps, you may get lost in a maze and cannot get out. Leave it to Samsung to make it as hard as possible. After 3 months, we junked it in favor of a Roku TV and never been happier.
No, I would not recommend this to a friend