Customer Ratings & Reviews
- Model:
- UN49RU8000FXZA
- SKU:
- 6323721
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 49" Class 8 Series LED 4K UHD Smart Tizen TV's picture quality, describing it as "great" and "amazing." The TV's easy setup is also widely praised, with customers saying it is "simple" and "straightforward." While some customers have expressed dissatisfaction with the new remote control, the overall sentiment towards the TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great picture! Easy setup! Good price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally satisfied with this purchase. Keep the great products coming at a good price, Best Buy!
I would recommend this to a friendGreat color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and good fro gamers. If you watch a lot of sports this may not be the best option. Movie and gamers have at it.
I would recommend this to a friendBrand response from Samsung
Posted .2626,
I am sorry to see that you are not completely satisfied with the motion image performance of your Samsung RU8000 UHD Smart TV.
This TV comes with a feature called Auto Motion Plus that helps to optimize motion image quality.
You can change Auto Motion Plus settings by following these steps:
1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen
2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus
3) Then Select Auto Motion Plus again, and you will see the following three options:
a) Off: Auto Motion Plus will always be off
b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
c) Custom: Allows custom adjustments and settings to be used
4) By selecting the Custom option, you can further access these advanced settings:
a) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
b) LED Clear Motion: Select to turn On/Off
For further assistance on this feature or other advanced setting adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you. Or LiveChat with our product experts at: http://www.samsung.com/us/support/contact
We are likewise reachable via Facebook Messenger at: https://www.facebook.com/samsungsupport
You can also find us on Twitter at: https://twitter.com/SamsungSupport
- Samsung Ambassador
Tv is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great! I love Samsung. However, I was very disappointed with my service at Best Buy. I bought the TV as an open box item for a price of $299.99. They put the tv in my car and when I got home, as I was taking the tv out, I noticed a price tag of $249.99. No one could seem to help me get my $50 back. I called one person, they told me to call another and whatever. Also, noticed a few days later the screen has a tiny pinhole in it. Not really that noticeable but its ok.
I would recommend this to a friendUsed for games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous graphics for price and size. Bought for husband to play video games on, and he loves it!
I would recommend this to a friendBright, clear TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has performed beautifully & the Geek Swuad who came to install it were very professional. Thanks.
I would recommend this to a friendSuper picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with t v. It’s outside on my deck. Sad the 4 k doesn’t come through. I think salesman didn’t explain 4 k or I didn’t understand I wouldn’t have it though Box days 4 k.
I would recommend this to a friendBrand response from Samsung
Posted .Drj1950:
Thank you for choosing the Samsung RU8000 4K UHD TV.
So that we can better understand your usage scenario and assist with 4K viewing, please contact us at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung product at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
We look forward to hearing from you.
Tompass
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend Haven’t had a bit of problems, I purchased two at the same time
I would recommend this to a friendGood tv. Sound not too great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I need to put the sound way too high to hear the tv at the right volume. Sometimes I do not. Not consistent.
I would recommend this to a friendTV has great picture.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I made the purchase of a smart TV. I am still learning all the possibilities of what it can do.
I would recommend this to a friendLove this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great place to shop. Helpful associates to walk you through. Answered all our questions too.
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Smart TVs have come a long way since I last purchased one. Only real downside is the built in speaker. It has me considering a sound bar.
I would recommend this to a friendGreat TV for the bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very attentive wonderful very knowledgeable I do appreciate it very much he directed me straight to the television that I needed and wanted
I would recommend this to a friend49 Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an early gift for my son. He loves it and really enjoys the apps attached.
I would recommend this to a friendGreat TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price! Was delivered quickly and professionally. 10/10 would purchase again!!
I would recommend this to a friendNice tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that I don’t need the Apple TV device because it comes include the TVs apps
I would recommend this to a friendAwesome picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love our new Samsung tv. The graphics are amazing. It fits our space and our decor perfectly.
I would recommend this to a friendGreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. It looks great and awesome. I would buy it again but wish it was cheaper.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. The video, audio and smart features are perfect, just sit and enjoy.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. wonderful. Love it. Just perfect. Fits perfect for the place we needed it to go.
I would recommend this to a friendeverything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything you need to view what you want plus go ahead connect your keyboard.
I would recommend this to a friend