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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 567 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the 49" Class 8 Series LED 4K UHD Smart Tizen TV's picture quality, describing it as "great" and "amazing." The TV's easy setup is also widely praised, with customers saying it is "simple" and "straightforward." While some customers have expressed dissatisfaction with the new remote control, the overall sentiment towards the TV is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 567 reviews
  • Rated 5 out of 5 stars

    Jjjuuiii

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person Michael was great thank u so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent delivery thank you to all technicians wh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent delivery and set up of new television thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and so many smart TV features bright panel but with mediocre black levels and contrast ratio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good colors, excellent service and good product good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great in every aspect and very easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very good job explaining how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent viewing and sharpness of picture!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is great and an excellent value!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, perfect quality. Best tv for my bedroom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great, easy set up but Wi-Fi drops out occasionally. That's my only issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some distorsion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awaiting the addition of the stereo components which should improve sound quality at least

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well usually

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally has internet issues but typically is easily reconnected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the base was a swivel base like my old tv. Other than that it’s a nice tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung TV purchase has been a disaster.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was horrible. Set-up was not good as I had to pay the delivery people $60 to complete the set up of the sound bar. Best Buy is to remove from invoice, but not sure it did yet. The color is not the same as shown in store and am told the store has enhanced color! The picture is not centered and when there is a split screen you can only see one side. I am thoroughly disappointed with this television and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Disappointed,

      Thank you for your review on this Samsung TV.
      I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.

      If you ever need assistance with optimal picture and the issue with the split screen, please reach out to Samsung Customer Support.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport

      Or find us on Twitter at  https://twitter.com/SamsungSupport

      Again, thank you for bringing the issue to our attention – we greatly value your feedback.
      It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.

      - Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    You get what you paid for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is just O.k. The price reflects the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my TV are Samsung. Wouldn't buy any other brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance and quality of the flat screen is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV more than we need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an other flat screen with a new flat screen OK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viewing angle is not good, the color dims when you are not sitting directly in front of TV. Also not the sharpest picture for the Samsung RU8000. I bought it because the price was good and on sale. I returned the TV for a QLED which I am very happy with.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly happy, TV Has less features than my previous Samsung TV. The Sound levels are terrible, I used to run between 15 and 22 now I have to run between 50 to 92, there is no longer the equalizer feature so you could adjust it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overwhelmingly disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could never really get it to the point where picture and color was satisfying. I realized how good my old LG was after trying to tune this one for so long without success. Its not a bad TV but not great either.

    No, I would not recommend this to a friend