Customer Ratings & Reviews
- Model:
- UN49MU8000FXZA
- |
- SKU:
- 5768700
Customer reviews
Rating 4.7 out of 5 stars with 1406 reviews
(1,406 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the stunning picture quality, easy setup, and affordable price of the 49" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the vibrant colors, crisp images, and immersive sound experience. The user-friendly interface and wide range of smart TV features also receive positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is really good, I have issues playing 4K content at times. . . Read in the forms you May encounter issues were the screen will go black for a few seconds and back to normal
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv and an outstanding price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sampson makes great products and this is no difference. Great color, picture clarity and and price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy setup, great picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fourth Samsung TV. Great improvements each time. Very satisfied with picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on the black friday sale and the price is more than worth it for this picture quality!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and quality. Outstanding installation from the Geek Squad. Love the sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The perfect tv for the bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great flatscreen for the bedroom. The colors are great and the picture is very crisp and clear
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was very helpful in narrowing down the options based on my requirements. Great picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Amazing TV as stand alone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and really cool remote, but Samsung has a new one connect box for hooking up all external devices rather than connecting directly to the TV, and the box still has some flaws in my experience that need attention. When connecting my PS3 to the one connect box it would turn off the all other external devices, and could not get them to come on again, I contacted Samsung and Sony to no avail so I returned the TV and purchased an LG OLED TV, Everything now works as advertised, and I am much happier.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Frustrated,
Thank you for your review on this Samsung MU8000 TV. I am sorry that it did not work out for you.
Your feedback about the PS3 connection issue is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Absolutely Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. The picture is so clear. I did not know that watching TV could be so enjoyable.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture, considering I upgraded from a 2007 White-Westinghouse non-HD tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome Picture, Awesome Remote, Superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv blew my mind and made me want to watch our entire collection of movies again, even the sd ones. In 4K a new world is unleashed. Setup was super easy, provides great viewing angles, and I love the voice search option on the remote. Couldn’t be more pleased
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this Tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly recommend this Tv if your in a market for a high quality 4k TV. Worth every penny.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This televisión meet all our expectations. Well balanced on all different types of programs
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the purchase. It has been great so far! I look forward to continue enjoying it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful TV with easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV whose full potential (with 4k, and UHD) is realized with a few Netflix shows and online gaming. Xbox gaming is a completely different experience on this TV, and the clarity is stunning. I only wish I had purchased a larger screen. The setup was very easy.
I would recommend this to a friend Rated 2 out of 5 stars
Great panel, terrible software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is great, but the software in this TV is hovers between frustrating and outright unacceptable. First of all, the main menu includes an ad window that you cannot remove. Embedded. Permanently. An ad. On your TV. Second, Samsung's developed an extremely hamfisted way of managing sources. Do you have a speaker system? Is it connected via HDMI? No? Then all you have to do to get your TV to route sound through it when you're watching an input is: 1) Set up the sound system as an audio source. 2) Switch to the input and set the output source to your speaker. 3) Repeat Step 2 for each input. 4) Navigate to Remote Control Settings. 5) Find the input device, and press "Use with Home Theater." This will change the name of your input to "[InputName]-[SpeakerBrandName]" and enable your remote to change the volume of your sound system. 6) Change the name of the input back to just "[InputName]" so that the input's icon returns to rich icon it's supposed to have. 7) Repeat steps 4-6 for each additional input you want to use with your speaker system. Super simple and straightforward, right? Oh, and do you have that new Apple TV 4K? The TV won't recognize it until Samsung issues a software update--something that has not happened once since the TV was released a year ago. And if you try to set it, or any other unrecognized device, up using the steps above, the software will glitch and create duplicate inputs of whatever is plugged into Input 1 and screw up random One Remote settings. Man, did that bug ever stump the Samsung tech support folks. But don't worry--the software devs on the case--expect a new firmware for the TV to be out in just [DATEMISSING]. In all seriousness, it's actually a shame: the panel in this TV is great. It really is. Deep, inky blacks, awesome viewing angles, it's bright, it has excellent saturation and 4K performance. But all that is hampered by an absolutely bungled jangling nightmare of a UI that shows no signs of being repaired anytime soon.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Loanhighknight,
Thank you for purchasing the Samsung 49" Class MU8000 4K TV. I am sorry to hear that you are experiencing issue with the Apple TV connection and the Tizen OS functionality.
Please give us the opportunity to assist you by contacting us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great, remote is simple and streamlined, very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv. I got on sale for 699 and def worth that. more standard presets on this one than previous generation which simplifies it, but gives a bit less dexterity
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup - great picture - family is thoroughly enjoying all the wonderful features
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV with all bells and whistles. But, price is better in other stores
I would recommend this to a friend







