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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1406 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the stunning picture quality, easy setup, and affordable price of the 49" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the vibrant colors, crisp images, and immersive sound experience. The user-friendly interface and wide range of smart TV features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,406 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Picture quality is excellent. I prefer Sony TVs over Samsun but I was impressed nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Easy Set Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV provides a beautiful picture and was so easy to set up! Connected it to the cable box and receiver in just a few minutes. For a not-so-techy person, this was a huge bonus to the purchase. We've only had it for a short time, so I didn't feel OK with an excellent review, but so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great picture and smart functionality is nice. Sonos soundbar doesn’t work with tv remote however.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great, beautiful and vivid colors, blacks are awesome, I'm enjoying movies like never before, smart capability excellent and speakers are great, I love everything about my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade when getting UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is replacing a 10 year old 40" Sony TV that we thought had an outstanding picture. When we saw the picture on this new UHD Samsung, we couldn't believe the difference as the definition, color and sound were all a huge upgrade from our previous TV. The set was very easy to install and the online instructions for set-up were easy to follow as they lead you through the process. We use the TV primarily for sports and movies and are extremely happy with the performance of this TV. Sound is also excellent so no sound bar is needed. This TV is better than we expected at this price point and have no complaints about the TV so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture and sound. Connected through my amp to more external speakers. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks and works great. Easy to setup. Use it for both my PS4 Pro and my Xbox One X and they look fantastic. For the price I really feel like I couldn't have done any better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Vivid colors, clear picture and amazing sounds. And all for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture if you are sitting straight in front of it but gets poor if you are off to the side.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Setup, Easy use, Crisp and Clear images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. Great clarity in picture. Neat thing is the TV seems to help pull in a few extra channels of air waves so we get more channels by air than did before. Cool!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, but comes with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung MU8000 TV, and the icture is great but you have to make sure that your cable box is upgraded, and if you want to watch a DVD you need a special HDMI. Also the TV has a curve in the back so you need long screws for the wall mount so make sure you get one that has it because these screws are nearly impossible to find, i had to rig it after going to 3 different hardware stores. Dont buy the Cheetah wall mount from Amazon it wont work. Also the TV randomly turns on in the middle of the night by itself. I finally got Samsung IT to remote in and i think it may be fixed now. Oh and my cable company isnt connecting to the tv so they have elevated a ticket and are supposed to call me back with what to do. So there it is, great picture but I think the set up issues are a burden. Hoping to be fully up and running soon - I waited too long and can't return it! Once I am, I think this will be a great future proofing tv (there are no 4K channels yet)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been my favorite, but once I upgraded to 4k, it just doesn't have the deep rich colors it use to have in the previous models. I then decided to try the new Sony and I have to say it blew the Samsung away with the rich crisp picture that Samsung use to have. Sony just took me over and I returned the Samsung TV, so disappointed.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      dave007,

      Thank you for your review on this Samsung MU8000 UHD Smart TV. I am sorry that it did not work out for you.
      Your overall customer experience feedback is important to us and we will document your concerns for future improvement.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador. Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Astounding Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the 4K picture is beyond measure. I'm very surprised every time I walk by it. The set up was extremely straightforward and the controller is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv , I really enjoyed the picture quality and smart TV features . Used the TV mostly for gaming on a PlayStation 4 pro without issues . Highly recommend this tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom. She loved the tv. It was easy to install and work. She and the family enjoy the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Does not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the television over a month now. I don't regret this purchase one bit. The picture is amazing. This is my first 4K TV so I can't compare it to others, but it makes me happy. I read reviews that complained the sound was bad but I think the sound is great. No complaints here. A really cool feature that I had no idea it'd do is it can control connected devices power and operate them. No universal remote needed. I can literally say "Xbox One" and the TV powers it on and switches to the right input. Using the remote to navigate my Xbox is so new and convenient to me and I had no idea I was getting that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent picture and sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the large number of tv products out there it was a little daunting to narrow in on the right ine. But the reviews for this Samsung tv were excellent. Also friends of ours also recently bought this model before us, and we were able to check it out at their home. It's functions are rather intuitive and straightforward. We're very satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the voice activated remote. The picture is awesome. The smart function allows us to choose several streaming channels as well as the internet and youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    I love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right and I love the brite colors and definitely worth every dollar spent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture colors. Sound tract is great. Entire tv weigh is manageable by one person

    I would recommend this to a friend