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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1406 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the stunning picture quality, easy setup, and affordable price of the 49" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the vibrant colors, crisp images, and immersive sound experience. The user-friendly interface and wide range of smart TV features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,406 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size for the location it was going.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 49 inch was the perfect size for the location it was going. I also own a 55 inch and 65 Inch. All Samsung LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Quality is top notch, Picture is amazing and the Smart hub makes it all come together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv it’s definitely worth it frame rate drops are low and the pixels are crazy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned an LG super UHD because of random shadowing around the edges tha would tint the picture. Tried to save a little money and should have gone with Samsung from the start. The picture is way better on this tv. It blows the LG away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been excellent. Every Damsung product I have ever purchased has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my tv. i bought it on Black Friday. This is a quality tv. A must.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just couldn't wait any longer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been delaying this purchase for a year, finally the price was right. I had been wanting to upgrade my 2 year old 32 inch Sharp for a while but just couldn't justify the price until the Christmas season. This is a great tv and now in my bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs for the price- Easy setup and menu control- Great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    HDR looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has support for HDR 10 and low latency it’s a must own for gamers like myself especially if you like games that emphasize on beautiful worlds you will not be disappointed great display great colors low latency HDR10 it’s amazing all around

    I would recommend this to a friend
  • Cons mentioned:
    Motion blur

    Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of picture is inconsistent from show to show. While watching fast moving sports you get blurred images.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Robert,

      Thank you for your review of this Samsung MU8000 UHD Smart TV.
      I am sorry to see that you are experiencing motion blur.
      Have you tried adjusting Auto Motion Plus? It is a feature designed to eliminate blur and judder on an LED TV, specifically in fast moving images. It does so by taking a 30 fps signal and adds in additional frames to help smooth out any blur or judder between frames, called interpolation.

      Here is the step-by-step guide to change Auto Motion Plus settings:
      With the TV powered on, press the Home button on the Samsung remote to open the Home screen> Select Settings>.Select Picture > Select Expert Settings> Select Auto Motion Plus.
      (Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus)
      >Select Auto Motion Plus again, and you will see the following three options:
      ◦Off: Auto Motion Plus will always be off.
      ◦Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched.
      ◦Custom: Allows custom adjustments and settings to be used.
      By selecting the Custom option, you can access these advanced settings:
      - Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
      - Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
      - LED Clear Motion: Select to turn On/Off.

      For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
      -Samsung Ambassador Samsung

  • Pros mentioned:
    Hdr, Picture quality

    Rated 4 out of 5 stars

    Nice HDR tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv at 40% off. It has good picture quality with HDR feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and functions well as a computer for watching Netflix of other online streaming. Connected to an Apple TV, the video is amazing. Also, it works well with my Samsung S9+, for sharing video from the phone to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service by Best Buy. Service was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a great plasma tv for nine years, but wanted a tv to hang on my living room wall. This TV is very thin and looks great in my living room. The set up was easy. The picture is wonderful. The sound is ok, but I added a sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get the universal remote go connect to my sound bar and my direct tv box. I called Samsung support twice. They were no help. Poor service.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion blur

    Rated 5 out of 5 stars

    Excellent 4k gaming TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k smartTV is excellent for gaming and it costs under $1000. I have an Xbox one X and ps4 pro hooked up to it and the games look amazing. Make sure to turn off that motion blur.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been waiting for 4K TV since it comes out around 2017 it getting better and popular, lower prices. So I bought it when on sale in December of 2017. I love it and I enjoy. Perfect for my small living room 49”. Thank You BB for great deals

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - The picture quality is absolutely amazing on this TV! - Price was almost half-off because it is the 2017 model. - Gets very bright, & has low glare. Cons: - Blacks on screen aren't that deep, can create a grey haze in dark scenes. - Apps are available like (Netflix etc.) but not all like (abc etc.) & other that I can stream from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with excellent picture. Sound could be a bit better. May need to get a sound bar. Interesting, first TV screen failed after 25 days. Was lucky I was an elite member as it was replaced. Got an extended warranty on the second one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movement & depth on the screen looks very real. The quality of the picture is galaxies beyond my previous tv which was 11 years old. Love the voice activation feature and the easy to use menu. Apps are great as well as the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote, simple and intuitive. Samsung smart connect is the reason I went with the 8000 series instead of a lower series. Very easy to hook up. Love that all the wires (hdmi, antenna, fiber optic out) are tucked out of the way.

    I would recommend this to a friend