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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1406 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the stunning picture quality, easy setup, and affordable price of the 49" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the vibrant colors, crisp images, and immersive sound experience. The user-friendly interface and wide range of smart TV features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,406 reviews
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the tv for gaming, watching movies and sports. Works well on all modes and no input late when set to game mode. I won’t buy another tv in the future that’s not a Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service & Great Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service the Geek Squid was great and the Newington store is great. I will be back and I will recommend best Buys to my Friends. We purchased two big purchases and enjoy them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this flat screen as a replacement and upgrade from an older Samsung 3D model. Have alwAys had excellent performance from Samsung products and hope that holds with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a medium sized room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a senior citizen I inquired with a younger friend tha t researches TVs prior to a purchase. He recommended this Samsung TV for our medium size family room. Great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV image is pretty solid but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this Screen most of the time, however... in many darker scenes, I find the banding to be distracting. I know it’s not the flagship model by any means. But as part of the 8000 series, I expected better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping this replacement will work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement soundbar- this is a high quality soundbar just had some issues with popping but with out top notch warranty, was able to replace it free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this tv if you have several things to plug into your TV. It comes with a seperate box to plug your items into without cords everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. As expected the tv quality is great. What blew me away was the smart interface. WiFi worked great and the smart apps are very useful and work well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 2 out of 5 stars

    The picture does not look that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display TV in the store had an amazing picture. Rich colors and great detail. The one I purchased looks very dull. I'm not seeing the dynamic I paid for.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Samsung49

      Thank you for your review of this Samsung MU8000 TV. I am sorry to hear that you were not happy with picture quality.

      The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.

      Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first Samsung we have owned and continue to be pleased with the brand. This is an excellent television and the size is perfect for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it lasts longer than my last Samsung TV. three years at these prices don't get it. I live on the outreaches of all the TV Air Antenna stations and Samsung seems to be the only one with a digital tuner that will pull in at least some of the stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clear and hight Resolution Tv !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 2nd Samsung - 49" Class and I High Recommend it thank you samsung !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was treated very respectfully from everyone in the store. I could not have been treated better, everything was explained to me, I could not be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry 4K but takes too much time to tune

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the tv but took several hours searching online of how to get a quality picture. Issues on gaming until an online article showed a gaming setting. Still working thought the hidden and many options to attempt to get a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HDR purchase I ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung 49” and it was one of the best decision I ever made! The video quality is amazing and it feels like I am at a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast online service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV online. it was fast store pick up with employee helping me move item. It was easy in & out especially during hectic holiday sales!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this one too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read my previous review on the 65’ 8000 model. This one was an open box and I said why not just ring me up for that one too! Best decision ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this t.v. and the service I received at Best Buy was great. I highly recommend shopping there and looking at their tv's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could desire in a budget TV However, my son threw a toy at the TV and screen broke 2 months after I had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two years past and it's still great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 4k movies and games! Streaming show is also good. Especially when you combine with good 4k player.

    I would recommend this to a friend
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