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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,652 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good for big families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for big families, and it cleans very vety well. Some time it gets stuck when cleaning heavt things like blankets, and what we shoul do is to press the spin button.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and cleans clothes very well. Quiet and senses each load so you don't waste water

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very well. It is not noisy and handles large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this washer a few days so far but i love it! Its so large i have 3 kids so im doing laundry everyday and this washer has definetely lessened the number of loads i have to do a day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and is very efficient. It's also not that loud, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer looks great and works great. However, it is taller than normal and top loading so it can be struggle for a short person to get the clothes from the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large washer for lots of laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this washing machine. For a family of 5 this makes laundry go quickly. Just make sure your dryer is comparable in size to handle the bigger loads. This can slow down dry time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Tub size

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy to use and great washer. The tub is huge and cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Time/energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has taken loads of stress away from my day to day! Our last washer was to small, one basket load, was 3 individual loads! This new one, can load up nearly 2 baskets worth! I haven't had any issues with it. Washing blankets does through it off balance at times, but the washer will let you know and you just have to move the blankets around to balance it out. I LOVE my new washer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. I read all reviews before I purchased, but here are my pros/cons. PROS:easy to use, seems to clean clothes good-bonus! CONS: deep washer so I can't reach bottom, my clothes are tangled together HORRIBLY (tight ball!) every time I take them out of washer, the "bleach only" dispenser on the front left top side is always full of water(I doubt it's supposed to do that?), and the laundry detergent dispenser has water sitting in it most of the time too (eventually will this smell mildewy??). Based on all this, I probably wouldn't buy it again. The sales person really pushed me hard to buy it, I'm assuming they were told to push that item!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was wanting something that would have enough room to fit a king size comforter and the deep wash setting to really get it clean! My other washer just wasn’t doing the job. This washer is excellent I would definitely recommend! Also has a ringer when finished that’s loud enough you can hear it to know it’s done!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It is really big. I am tall enough to reach in the bin but someone shorter would need step stool. i have washed my king size comforter in this with no problems. Really a good washer. The clothes come out nice and clean. I had a front load but opted for a top load after several have recommended this to me. Even in the shorter was cycle the clothes are nice and clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, I'm super happy that you love your washer! I'd like to let you know that if you ever need assistance or have any concerns in the future, we are here for you via Twitter: https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email: https://bit.ly/2z9FXFr or give us a call at 1-800-SAMSUNG.
      ^Lizzette Samsung

  • Pros mentioned:
    Capacity, Tub size

    Rated 5 out of 5 stars

    Large loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is smarter than me. You don't have to set to load size it knows on its own. You can wash large loads, including blankets or very small loads. It also tells you when to do a a cleaning cycle, yes it has one of those. It is so large I actually get on a step stool to get my clothes out of the washer. Surprised I haven't fallen in yet, just kidding, lol

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is efficient, quiet and large. It has cleaned everything we have thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was able to wash out the smell of a coat that I loved but my previous washer just made worse! Love the happy song it plays when it is done.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Washes Clean & Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my Mom. Her old washer lasted for over 15 years, hoping this will hold as long. Only complaint I got from her was that it's too deep.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works so much better than my old washer & it fits so much! I love the quick wash setting also if I have a small load and don't want to wait an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer ! I have had it about 4 months now and so happy I made the choice to switch. I can wash bigger loads and it’s not as noisy as my other one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 4 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow directions. Love not having center agitator. Quiet operation. Washes large easily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White Samsung's Top Load Washer with 5.0 cu. ft. capacity allows for larger loads so you can spend less time doing laundry. Vibration Reduction Technology keeps loads balanced and quiet even at high speeds, while Self Clean keeps your laundry drum fresh and odor-free, so it's ready for the next wash..

    I would recommend this to a friend
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