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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,652 reviews
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, the top load is amazing and so much cleaner then the front load we used to have; no nasty residue. The barrel on this washer is huge and easily washed my king size comforter. The only down fall is that it's deep and without a stool or can be difficult for shorter persons to empty it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Handles big loads just as advertised and cleans th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles big loads just as advertised. Cleans items thoroughly. Cycles are longer than my old machine. Now I need a bigger dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Super quite and efficient. The capacity is outstanding and allows you to do more laundry in fewer loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Tub size

    Rated 5 out of 5 stars

    Huge tub, great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is huge, so huge my wife can't reach the bottom (and she's tall). She uses a grabber to get some items (like socks or small items) off the bottom of the tub, so I would suggest you reach down in the tub before you buy it. We love the size though since we have king sized bedding. It's easy to use and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are easy to use. Clothes are clean. Machine rings when load is complete. Size is large enough to put a 5x7 rug in it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been perfect. The settings are easy to understand. The capacity is great. It handles big loads just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife does most of the laundry but one of the things I love most about this is how quite it is. It’s in our basement across from a movie room and to even notice it’s on you’d have to mute your tv. Wash quality is great as well delicate on cloths and can wash bigger loads than our previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    EXCELLENT WASHING MACHINE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the Cadillac of washing machines. And is exquisite. It's easy to program and so quiet. I love the music it plays when the wash is finished. Sooo glad I brought this machine. It's beautiful and heavy duty. My clothes come out clean on every cycle I've used. I'm a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    Laundry Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore this machine!!! It's very quiet and deep!! I was even able to wash 2-3 comforters at once!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Absolute Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from Samsung. This washer started rusting only a couple of years into owning it. If you look it up, it’s a known issue. It finally died the other day and I was grateful to have a reason to get rid of it. Clothes stopped smelling clean long ago, and even using the washing tablets didn’t help. It’s also so deep that an average sized person will struggle to grab clothes. We always had tongs on hand to help retrieve the last bit of clothes in the drum. It was also always going off balance. Worst appliance purchase of my life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    New Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great purchasing experience with Best Buy and the install process was quick & efficient. Our new Samsung Washer is great as well! It handles bigger loads of laundry with ease. The only issue we have had, is the washer getting unbalanced when we have bed comforters in it. However, after rearranging the comforter a few times, it was able to be washed. Overall, we are happy with our purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    So far five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quick choice options as well as time and temperature modifications. Very large barrel can hold a lot of clothes or bedding, etc. no agitator in the center for items to become wrapped around. Deep water wash option. Quiet while running. Plays musical tune when turned on and when load is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. It fits in a small space, is super quite and cleans just as well as a front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Good Product for a Good Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product with a large capacity. Quiet during wash and spin cycles. Nifty little tune lets you know when clothes are done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    SO FAR SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a about a month and so far so good. This is a run silent run deep machine even in the spin cycle. Great machine, all clothing comes out clean as can be, glass top is a plus and nice. It's deep so you need long arms to reach the bottom to remove what's in there.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the washer. It is very user friendly and high t ch with a sensor and large load capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Washer So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer after reading some reviews and talking to someone who has this same model. It took a little while to get used to but once I did, it runs great, is very quiet, and does a great job of cleaning my clothes. Also, it is large enough to easily wash my king size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet and cleans well. I tried a little bit of all types of wash and all came out great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Great overall washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer about two months ago. So far I'm very happy with this machine; it's very quiet, has a big capacity, washing great. I’m giving 4 stars, since it’s very deep for me and I can’t reach the bottom of the drum. However, it was expected, so I’m using kitchen tongs to pull the small items out. :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new washer. Easy to operate and you can wash big items like blankets with no problems.

    I would recommend this to a friend
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