The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,568 reviews
Rated 1 out of 5 stars
High Efficiency
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well.. My wife has been using the Samsung 5.0 Front Loading He washer for over a year now. I will be buying her a new washer to address multiple issues she has conveyed to me. Front loading washers build up a filth around the front seal of the lid, the build up of filth is worsened by the small amount (high efficiency) of water being used per load. The 5.0 cu. ft. is more like 2.5 cu. ft. considering the amount of water per load. The issue with placing 5.0 cu. ft. of clothing in this washer will result in detergent stains which have ruined $$$ worth of clothing alone. I would advise all customers to be aware of the pitfalls of he (high-efficiency) and what it means for the end user. I know we all need to conserve our water however, this is not an option for the laundry room. Lets be more efficient with water usage elsewhere such as cutting back shower times to 5-10 min. By the way, Golf courses use over 70 billion gallons of water a year. We could start there instead of our laundry rooms.
We understand your disappointment about the performance of your Samsung washer. We are here to help.
I have shared links below for the steps that can help you with your Samsung washer. Please watch the video and click on all the embedded words inside of each article.
"Washing machine has a mildew smell or visible mold." https://www.samsung.com/us/support/troubleshooting/TSG01110749/
"Laundry is stained or damaged after using Samsung washing machine." https://www.samsung.com/us/support/troubleshooting/TSG01108628/
"The Samsung washing machine does not fill enough water." https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
When you message us, please provide us with this reference number 1147493585, which will help our team pull up your information.
^Rainly
Rated 2 out of 5 stars
Terrible experience with best buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a pair. Washer works well, gas dryer had to be taken back. Best Buy finally credited half the accessories return after numerous calls. So I give 2 stars because Best Buy’s service was so bad. I never give bad reviews in my 52 years. But Best Buy customer service made it happen! I do recommend Samsung washers but from other stores.
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Rated 5 out of 5 stars
Samsung
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth every cent. I’ve never had such a great appliance before .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Be careful! I have owned this washer for 10 months and the words are coming off. I called Samsung. And its not covered by the warranty. Also it's easy to bump into buttons and accidentally turn it off when reaching for something if you have a shelf.
We understand how disappointing it is to experience all this with the washer, NiveenJ. We're here to assist.
Below is the user manual link for your model. See page 51 for details about maintaining the unit's exterior. https://downloadcenter.samsung.com/content/UM/202401/20240124193544276/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_240123.pdf
For further assistance with the buttons turning the washer off accidentally, these are the platforms that you can reach in the future:
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the look of it, very stylish. The only thing I don't like about it is you can't open it up after you started to add more clothes because it is a front load washer.