Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $859.99

Customer reviews

Rating 4.7 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the washer's performance, large capacity, ease of use, quiet operation, and efficiency. Many appreciate the smart features, such as cycle completion notifications and remote control capabilities. However, some customers mentioned challenges with the washer's balance and the depth of the tub. Overall, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 486 reviews
  • Pros mentioned:
    Noise level, Overall performance, Wash quality

    Rated 5 out of 5 stars

    Awesome Samsung Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design, color and overall product is AWESOME! It’s silent, washes the clothes throughly. Love the multiple choices of temp/rinse/spin and soil buttons. Very efficient, works GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    I love my BIG SAMMY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s just say my Samsung Washer’s name is BIG SAMMY, she is bigger than my stove and I’m in love! Thank you Samsung she’s a beauty and she does everything you said she would, I told my brother and he just got the black one and this family is walking around with the cleanest and best washed clothes out here!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Buy this. Now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is amazing! best appliance I've ever owned. It washes so so great and it's very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    Love this washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, handles bedding with ease. We weren't sure how the impeller would clean, but it does a great job, as good or better than a traditional agitator. The smart features work very well, it fills the proper amount of water automatically, and lets us know when a load is finished washing with an Alexa announcement. Thus far this has been the favorite washer we've ever owned. Lets just hope it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    Awesome purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. It washes everything really well compared to my ge that died after 5yrs. Yes, it is a quiet machine, i have not had issues with it getting unbalanced, The only noise it makes is the song it plays, i think you can select to turn that off. I put on a protector for the glass. However, it seems pointless to use the wifi and app to send the wash cycle to the machine when you cannot turn on and start the machine from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Wash quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve ever owned! This gets my clothes cleaned perfectly! I can sinc to my phone and tons of features! Plus they looks so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet, Spacious, and Absolutely Worth It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this washer for a few weeks now, and I’m genuinely impressed. The drum is incredibly spacious, making it easy to wash large loads without a problem. It's also remarkably quiet I can actually have a conversation while it’s running, which is a game changer. One of my favorite features is the soft-close door; it’s such a thoughtful detail and no more accidental bumps to the head! Overall, this washer has exceeded my expectations, and I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Wonderful Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine.! It will sync up with my Samsung smart phone through the "smart things" app and even let you control some functions from your phone. Very deep tub and it can do rather large loads compared to my older washer it replaced but I will admit it took a little bit to get used to the idea of a agitator-less washer at first but it seems to do a wonderful job over all. Now lets hope it lasts as long as my older one did.! ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. My old one was almost 30 years old so this is a massive upgrade in every way.i can wash double or almost triple the size loads now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer horrible customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new smart washing machine so much, it sends me texts when the cycle is complete! I was sold water hoses I did not need, was to just return it, never told it had to be 14 days! They were still going to do it but said I didnt have the box. The delivery drivers handed me these hoses already out of a box and they and I even took a picture of how they delivered everything right inside my living room door. So my local store manager rudely refused to refund my $35. I got a BB credit card to come back and also purchase the dryer and a new refrigerator, I will pay off this BB card, close it and go back to Menards for my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with my Samsung 5.2 cu. ft. high efficiency top load washer. It’s super spacious-fits large loads easily, which means fewer wash cycles for me. The washer runs quietly and cleans clothes really well, even on quick settings. I also like the sleek look and the easy to use controls. The spin cycle gets clothes almost dry, which saves a ton of drying time. Definitely worth the buy if you’re looking for something efficient, modern, and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice a lot better then our old Samsung doesn't heat up the house as much either really nice!

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this washer is exceeding my expectations. It works so well and all my clothes smell and feel so clean. I love all the different options available. Best buy pickup was quick and easy and we had help to load it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washing machine has activate water jet super speed smartThings. It’s a heavy duty washing machine without the adatator it has a deep and big tub that you can wash your bedding like your blankets or just was a small load on quick wash also has a tune to let you know that the clothes are finished.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love this washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity drum. Soothing chimes when cycle is done! Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love the way it wash it’s a very gentle cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space and quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have space now in a wash machine! We so far love this washer it has been working great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! So quite and lots of options.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. I like the option of choosing a deeper fill if needed. I like the active wear setting since I workout a lot. And there’s a white and color setting as well which is convenient. I really like the large capacity for the loads and there’s is more option for the soil level compare to only 3 in my older washer. So far I think it’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer Samsung Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart washing machine works great with our other Samsung devices and we can leave home and control the device from our own smart phone. The clothes come out well rinsed and almost dry. We are very pleased with our purchase

    I would recommend this to a friend
Sponsored