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Customer Ratings & Reviews

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Comp. Value: $859.99

Customer reviews

Rating 4.7 out of 5 stars with 540 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, remarkable capacity, and quiet operation. Many users appreciate the wash quality and ease of use. However, some customers have reported issues with the balance of the washer and the spin cycle leaving clothes too wet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 540 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    “Third time’s the charm”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer, efficient and quiet. But Best Buy had to replace the first two delivered for defects, and the 3rd one delivered is perfect. Thank goodness for Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Wash quality

    Rated 5 out of 5 stars

    Plenty of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can was a king size comforter with NO PROBLEM , no noise when spinning, and everything comes out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    Wonderful Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new washer before the old one clunked out. Doing a great job of cleaning items. It is getting put through the test. A couple of new puppies keep the machine working. We have been able to put bathroom mats in the washer. Machine does a nice job making sure everything balanced for spins. The one downside to this washer, if you're short, you'll have to really reach to get to the items in the bottom of the washer since the tub is huge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Powerful, Spacious, and Smart:

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung WA52DG5500AW washer offers an excellent combination of performance and convenience. With a generous 5.2 cu. ft. capacity, it easily accommodates large loads, making it perfect for families. The washer's variety of wash cycles, including options for deep cleaning and delicate fabrics, ensures versatility. The Soak option is a standout feature, helping to loosen tough stains before the wash cycle even begins. Additionally, the machine operates quietly, and its sleek design adds a modern touch to any laundry room. Overall, this washer delivers great value with effective cleaning, ample space, and user-friendly features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this washer. Very efficient and can accommodate alot of clothes as the drum is relatively very large. Very quiet and efficient. I love the fact also that the lid never slams, so I need not be concerned about just letting it fall on it's own

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    Worth the replacement upgrade cost!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Washer (5.2 Cu. Ft. HE Smart Top Load) was the best selection that I could have made to replace my previous std. 3.5 Cu. Ft. Kenmore washer which was dying a slow death. I couldn't wash more than 5 or 6 light items at a time and needed a washer a skoosh larger to accommodate bulky items such as comforters, quilts, large and heavy fuzzy bathrobes, window curtains, etc. and also fit into the same space as my old machine. It sits a few inches higher than my current dryer, but that's no big deal as I intend to purchase the matching Samsung dryer at a later date. Delivery/installation was easy, prompt and professional and it was worth a separate charge to haul away my old washer. This washer was much quieter than my previous one. Plus, I already had the SmartThings app on my phone so I can check the status of a load at any given time or pre-program the next load from my phone. So convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washing machines I've ever had. The washing machine drum is huge and you can wash big loads of laundry. It is extremely quiet, and it's also beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at the outlet, brand new, it works great, quiet and quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a fan of samsung products in general. This washer is very nice and pretty large. It works as advertised and is another great addition to my smart things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity and smooth wash!!! Definitely a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Family friendly washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has no center agitator. Leaving more room for clothes. It is deep and I am short but tongs work great to get small items from the bottom. It's very quiet since my son's bedroom is next door. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about 6 months now I’ve had no issues with it. It cleans well. I don’t super love that the lid has like a soft clothes feature that I always feel like it’s too slow. Other than that. It’s a great washer. I know washer’s are super expensive so it’s a tough decision when choosing a new one. This one comes in around the $700 mark. So far has been pretty good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    worth my budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it. worth every penny. this does not make noise like my previous one and cleans the clothes nicely. Even dries it very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Wash quality

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Has large capacity. Easy to use and has a variety of cycles for multiple types of loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Settings are very easy to use and quick as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Nice and quiet. Large capacity for bedroom comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade from past washers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great. Easy to use, without app! Great size difference compared to old one. No issues with cycles at this time. Came with no dents/dings and professionally delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very efficient, easy to use and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Its a great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Well, I must say… this washer is quite impressive. The capacity alone is remarkable — you could practically fit a mountain of towels inside, though I do hope you’d fold them neatly afterward. The speed is extraordinary as well; having a full load done in under half an hour feels almost… magical. And it’s so quiet! Honestly, I can hardly tolerate clunky, rattling machines. Now, it isn’t without its quirks — that deep tub can be a bit, well, daunting if you’re not particularly tall, and the SmartThings app may test your patience at first. But once you’ve mastered it, you’ll feel a sense of accomplishment, I assure you. So, despite a few imperfections, this washer is efficient, reliable, and, dare I say, elegant in its performance. If you value precision, speed, and a touch of sophistication in your home, this machine will certainly not disappoint.”

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and lots of room. Would recommend for anyone.

    I would recommend this to a friend
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