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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.7 out of 5 stars with 529 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, remarkable capacity, and quiet operation. Many users appreciate the wash quality and ease of use. However, some customers have reported issues with the balance of the washer and the spin cycle leaving clothes too wet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 529 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Powerful, Spacious, and Smart:

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung WA52DG5500AW washer offers an excellent combination of performance and convenience. With a generous 5.2 cu. ft. capacity, it easily accommodates large loads, making it perfect for families. The washer's variety of wash cycles, including options for deep cleaning and delicate fabrics, ensures versatility. The Soak option is a standout feature, helping to loosen tough stains before the wash cycle even begins. Additionally, the machine operates quietly, and its sleek design adds a modern touch to any laundry room. Overall, this washer delivers great value with effective cleaning, ample space, and user-friendly features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this washer. Very efficient and can accommodate alot of clothes as the drum is relatively very large. Very quiet and efficient. I love the fact also that the lid never slams, so I need not be concerned about just letting it fall on it's own

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    Worth the replacement upgrade cost!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Washer (5.2 Cu. Ft. HE Smart Top Load) was the best selection that I could have made to replace my previous std. 3.5 Cu. Ft. Kenmore washer which was dying a slow death. I couldn't wash more than 5 or 6 light items at a time and needed a washer a skoosh larger to accommodate bulky items such as comforters, quilts, large and heavy fuzzy bathrobes, window curtains, etc. and also fit into the same space as my old machine. It sits a few inches higher than my current dryer, but that's no big deal as I intend to purchase the matching Samsung dryer at a later date. Delivery/installation was easy, prompt and professional and it was worth a separate charge to haul away my old washer. This washer was much quieter than my previous one. Plus, I already had the SmartThings app on my phone so I can check the status of a load at any given time or pre-program the next load from my phone. So convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washing machines I've ever had. The washing machine drum is huge and you can wash big loads of laundry. It is extremely quiet, and it's also beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a fan of samsung products in general. This washer is very nice and pretty large. It works as advertised and is another great addition to my smart things.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about 6 months now I’ve had no issues with it. It cleans well. I don’t super love that the lid has like a soft clothes feature that I always feel like it’s too slow. Other than that. It’s a great washer. I know washer’s are super expensive so it’s a tough decision when choosing a new one. This one comes in around the $700 mark. So far has been pretty good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Family friendly washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has no center agitator. Leaving more room for clothes. It is deep and I am short but tongs work great to get small items from the bottom. It's very quiet since my son's bedroom is next door. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    worth my budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it. worth every penny. this does not make noise like my previous one and cleans the clothes nicely. Even dries it very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Wash quality

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Has large capacity. Easy to use and has a variety of cycles for multiple types of loads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very efficient, easy to use and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade from past washers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great. Easy to use, without app! Great size difference compared to old one. No issues with cycles at this time. Came with no dents/dings and professionally delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Nice and quiet. Large capacity for bedroom comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Its a great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Well, I must say… this washer is quite impressive. The capacity alone is remarkable — you could practically fit a mountain of towels inside, though I do hope you’d fold them neatly afterward. The speed is extraordinary as well; having a full load done in under half an hour feels almost… magical. And it’s so quiet! Honestly, I can hardly tolerate clunky, rattling machines. Now, it isn’t without its quirks — that deep tub can be a bit, well, daunting if you’re not particularly tall, and the SmartThings app may test your patience at first. But once you’ve mastered it, you’ll feel a sense of accomplishment, I assure you. So, despite a few imperfections, this washer is efficient, reliable, and, dare I say, elegant in its performance. If you value precision, speed, and a touch of sophistication in your home, this machine will certainly not disappoint.”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wash quality

    Rated 5 out of 5 stars

    Time saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All seems to be fine. Very easy to use. Does a fantastic wash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good family size washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it a month, no issues. Works as intended. This is replacing our Maytag, which had a board go out twice and the cost to replace that was stupid enough to have to buy a new washer. Got this with the protection plan. Appliances are not like our grandparents had. They will not last 30 years. Get the warranty, and I usually never say that. But these boards will absolutely go out. So far, no issues, everything works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using this washer since June 25 2025 and we love it so far. We usually do the quick wash and it washes very well! It does a great job on the spin cycle so the dryer doesn’t have to deal with the heaviness of something as large as a fluffy comforter. This is my favorite washer yet. The delivery crew was friendly and quick and took our junk washer too! One less thing for us to do. Highly recommend this washer, it’s such a great size for my big family if 7!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Wash quality

    Rated 5 out of 5 stars

    I’m loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very spacious and silently. No sounds and cleans A+

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    SAMSUNG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is quite wide, much larger than the previous washing machine that was front load, it is silent, the pre-wash cycle is very convenient. The only disadvantage I have is that for my size it is somewhat deep and I have to jump to be able to take out the clothes at the end of the cycle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung - washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine, washes clothes, no loud noises or crazy movements

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can connect to your phone the machine is quiet. I love how there are multiple settings you can change it to for your clothes and i love space and its perfect on space especially for my bedding

    I would recommend this to a friend
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