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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.7 out of 5 stars with 529 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, remarkable capacity, and quiet operation. Many users appreciate the wash quality and ease of use. However, some customers have reported issues with the balance of the washer and the spin cycle leaving clothes too wet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 529 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great and is easy to use. Will highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer machine!! nice and large fits a king size comforter and very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just gonna say it, this thing works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here we go, bottom line up front is that this thing is a beast. I recently bought a WAY higher priced set from a local scumbag. The washer didn’t work at all and eventually failed to drain. The dryer is crap too but it barely works so we didn’t need a new one of those. The broken washer was gonna be three weeks before they could even look at it and then they didn’t want to fix it because I was “mean” in email because this high priced washer is not working, brand new. So, I go to my local Best Buy, they didn’t have the super inexpensive washer in stock, and the only thing they did have was this Samsung. It was open box and had a dent on it, but let me tell you, this thing has worked, and worked. Hooked it right up, started a load, and it not only worked but really did a better job over all than the more expensive junk I bought. I have literally attempted to overload this thing, once but still did it, to see if it would choke. This thing just took it and asked for more. I am so impressed with this thing, 1/3 the cost of the other brand I bought from a local vendor, and it works. Five stars for me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A good modern washer at a hard-to-beat price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, straightforward, modern washer with good capacity and some nice advanced-ish features (i.e., WiFi connectivity, SuperSpeed, etc.). It is exactly what I was looking for, and at a price point that's hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    An amazing machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung 5.0 for several years. The new Samsung is the best. The price and quality of the machine is better than ever before. It’s very quiet, the delayed wash is a winner. I set the timer for 3 hours and am able to start the wash while at work. I appreciate the Geek Squad for help with set up. I feel like my clothes are cleaner and would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, large capacity, well worth the money..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a great product. Quiet, efficient, and does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washy Washy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been the best. WE all like it. East to operate. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    BEST washer !!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer! Massive upgrade from our last one! Works so well! Washes massive comforters with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Sleek and Modern Looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern look. Easy to use controls. Quiet operation. Easy to load and unload. Also fits a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Recommended Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. The capacity can easily handle comforters and bedding. It is quiet and efficient. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , very good , I love can I used whit my cellphone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed so far. The capacity is huge — I can wash big loads, comforters, and all my towels at once without it feeling overloaded. The “Super Speed Wash” is actually fast, and my clothes still come out clean and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best washer and Dryer I have purchased. The salesperson was knowledgeable and explained all the features on both the washer and dryer. Delivery was exceptional. They set it up and show how to use both. I couldn’t be more satisfied with my purchase or the experience. I will definitely chose Best Buy for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans my clothes great, and more gently, thanks to the impeller. The capacity allows me to clean my comforter at home instead of hauling it to th laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. We like it, some cycles seem to take a long time but overall it's great. It does ask to be cleaned all the time, but that's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Thrilled customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just left an amazing review for the dryer but it works so well because this washer is equally amazing. It’s huge so I can do blankets and quilts and the spin cycle is great so the clothes come out almost dry. These both are way better than the Electrolux I paid more than double for. Seriously!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer...actually I had the older model and loved it so much when I needed a new washer, I got the same washer only newer! a clear 10 appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for over a month and nothing bad to say about it. Works as it should, quiet, stays clean. The machine even reminds you to run a clean cycle, after so many cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size & customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase process was simple and i was able to use some if my cash rewards towards the purchase. The employee that helped me check out in store was very patient as i customized mt pickup options as well as payment. The washer is a giid size and i am able to easily wash my king size comforter in it. I also got a warranty through best buy so that if anything happens with the washer someone will come out to fix it for me.

    I would recommend this to a friend
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