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Customer Ratings & Reviews

$699.99
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Comp. Value: $859.99

Customer reviews

Rating 4.7 out of 5 stars with 540 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, remarkable capacity, and quiet operation. Many users appreciate the wash quality and ease of use. However, some customers have reported issues with the balance of the washer and the spin cycle leaving clothes too wet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 540 reviews
  • Rated 5 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using this washer since June 25 2025 and we love it so far. We usually do the quick wash and it washes very well! It does a great job on the spin cycle so the dryer doesn’t have to deal with the heaviness of something as large as a fluffy comforter. This is my favorite washer yet. The delivery crew was friendly and quick and took our junk washer too! One less thing for us to do. Highly recommend this washer, it’s such a great size for my big family if 7!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Wash quality

    Rated 5 out of 5 stars

    I’m loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very spacious and silently. No sounds and cleans A+

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good family size washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it a month, no issues. Works as intended. This is replacing our Maytag, which had a board go out twice and the cost to replace that was stupid enough to have to buy a new washer. Got this with the protection plan. Appliances are not like our grandparents had. They will not last 30 years. Get the warranty, and I usually never say that. But these boards will absolutely go out. So far, no issues, everything works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wash quality

    Rated 5 out of 5 stars

    Time saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All seems to be fine. Very easy to use. Does a fantastic wash.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    SAMSUNG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is quite wide, much larger than the previous washing machine that was front load, it is silent, the pre-wash cycle is very convenient. The only disadvantage I have is that for my size it is somewhat deep and I have to jump to be able to take out the clothes at the end of the cycle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    An amazing machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung 5.0 for several years. The new Samsung is the best. The price and quality of the machine is better than ever before. It’s very quiet, the delayed wash is a winner. I set the timer for 3 hours and am able to start the wash while at work. I appreciate the Geek Squad for help with set up. I feel like my clothes are cleaner and would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can connect to your phone the machine is quiet. I love how there are multiple settings you can change it to for your clothes and i love space and its perfect on space especially for my bedding

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just gonna say it, this thing works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here we go, bottom line up front is that this thing is a beast. I recently bought a WAY higher priced set from a local scumbag. The washer didn’t work at all and eventually failed to drain. The dryer is crap too but it barely works so we didn’t need a new one of those. The broken washer was gonna be three weeks before they could even look at it and then they didn’t want to fix it because I was “mean” in email because this high priced washer is not working, brand new. So, I go to my local Best Buy, they didn’t have the super inexpensive washer in stock, and the only thing they did have was this Samsung. It was open box and had a dent on it, but let me tell you, this thing has worked, and worked. Hooked it right up, started a load, and it not only worked but really did a better job over all than the more expensive junk I bought. I have literally attempted to overload this thing, once but still did it, to see if it would choke. This thing just took it and asked for more. I am so impressed with this thing, 1/3 the cost of the other brand I bought from a local vendor, and it works. Five stars for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung - washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine, washes clothes, no loud noises or crazy movements

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great and is easy to use. Will highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer machine!! nice and large fits a king size comforter and very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, large capacity, well worth the money..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A good modern washer at a hard-to-beat price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, straightforward, modern washer with good capacity and some nice advanced-ish features (i.e., WiFi connectivity, SuperSpeed, etc.). It is exactly what I was looking for, and at a price point that's hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Sleek and Modern Looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern look. Easy to use controls. Quiet operation. Easy to load and unload. Also fits a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a great product. Quiet, efficient, and does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Recommended Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. The capacity can easily handle comforters and bedding. It is quiet and efficient. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    BEST washer !!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer! Massive upgrade from our last one! Works so well! Washes massive comforters with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washy Washy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been the best. WE all like it. East to operate. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , very good , I love can I used whit my cellphone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans my clothes great, and more gently, thanks to the impeller. The capacity allows me to clean my comforter at home instead of hauling it to th laundromat.

    I would recommend this to a friend
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