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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $859.99

Customer reviews

Rating 4.6 out of 5 stars with 480 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the washer's performance, large capacity, ease of use, quiet operation, and efficiency. Many appreciate the smart features, such as cycle completion notifications and remote control capabilities. However, some customers mentioned challenges with the washer's balance and the depth of the tub. Overall, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 480 reviews
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Recommended Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. The capacity can easily handle comforters and bedding. It is quiet and efficient. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for over a month and nothing bad to say about it. Works as it should, quiet, stays clean. The machine even reminds you to run a clean cycle, after so many cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item!!! Its quiet and easy to use. I love that its not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we’ve owned, very quiet and efficient. Clothes come out very clean and spun out. And the tune at the end is so funny!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large Capacity, Great Machine in all ways . You will not be sorry if you purchase this washer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Wash quality

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer , no issues with it. Works perfectly good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    Love having a top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a top loader again, and one that saves water too while still getting the clothes clean too. The model I chose has an impeller, not an agitator which is gentler on clothes and makes washing king size bedding a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ms.Gloria

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet, love the transparent loading top

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very informed. Appliance is working superbly. Made of excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Five Star Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5.2 capacity Samsung Washer and the matching Dryer for my wife for Christmas and she absolutely loves them! She is very particular about the household laundry and Samsung did not disappoint! These machines cut her laundry time in half! Used Best Buy’s delivery service and they took the old washer and dryer. The delivery team was awesome they were very professional and took the time to clean up and run the test cycles! Excellent Customer service from the salespeople to the delivery team!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine that i bought is really good and one of the best. I recomment this machine to those whi wan’t to buy it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer I've ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! The capacity is insane and the Smart features make life so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of options to save water targeting specific wash cycles. When the cycle completes you know it, the end cycle chime is loud. Great tub size, one drawback is the detergent compartment is tucked back into the machine a little so its a little difficult to get the detergent in it. Overall a great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really a best buy for me .

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is a top notch, works better than the other product that i have previously used, i rate it 100 over 100. It really what buying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good quality easy to use delivery was very fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Enough space, very easy to use and not too loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this machine to replace a Whirlpool washer we had for several years. This machine does an amazing job of keeping clothes looking new and getting stains out of my 13 year old's clothes. Best Buy made this purchase extremely smooth from the help in the store picking one out to the quick delivery and set up. Will purchase here again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent results with this machine. It is an update of the model which served me wonderfully for many years and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is perfect I have not any issues in the 11 months that I have had it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice machine and very roomy. Controls are fairly simple. Connecting with the app was a little difficult. The washer cleans great, is a perfect depth to be able to reach in to the bottom and I like the app notifications when the load is done.

    I would recommend this to a friend
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