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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 377 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the effectiveness of the agitator. While the size is generally well-received, a few customers have mentioned issues with the spin cycle and the depth of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 377 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer for some reason randomly spills the fabric softener once we close the tray. The washer ia big enough to put in my large comforters and aside from the random spills of the softener, i still like the washer.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this machine it has the right amount of water and cleans my clothes well. The only thing is that it does take a long time to wash. But I don't have a problem with that. If I am in a hurry I just put it on the quick wash and it washes in 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good washing machine, but it could be better. It lacks power; it does a good job, but it could be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasant surprise the cleanliness of the clothes; quite smooth and noiseless. Truly happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend washer!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from front loader. Love this machine and how clean my clothes smell. The tub is large and deep I am 5ft 2 so I’ve to use a step stool to reach in to get small items out. Easy to use many options I have not used yet. Machine casing is not as bulky as old washer I have more room in laundry area. Enjoy the Smart option use.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    GE Washer can handle big loads, nice appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes shopping, buying, delivery and installation a snap on appliances! My wife really likes the top loading washer. Went old school for the agitator (which this one has a modern design). It has been great thus far. Owned it for a month! Make sure you check out a Total Tech membership prior to purchasing. It is what makes us choose Best Buy for appliances every time! Not to mention competitive pricing and many brands to chose from.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My perfect washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!!! Perfect price. I can wash all my bedding clothes without problems. I love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love my new Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovey new Samsung washer. After going with GE for years, so happy I switched it up. This machine is large capacity and perfect if you have a family of 4 or more. My clothes come out clean and I love all the options there are on the Samsung APP. Highly recommend this Samsun set.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, many clean options, really like the self clean feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer with agitator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got the one without the agitator first and then switched it to this one. This one cleans my cloths very well. The one without the agitator did a horrible job cleaning my clothes. So I am very happy I returned the first washer for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer for bigger loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very deep and holds all of my clothes for the week. It cleans them nicely and weighs the clothes inside. I just wish it would allow you to run the water cycle a little before you put the clothes in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didnt realize how big this would be. im 5'7" i have to stand on my tippy toes to get everything out of the washer. which is not a complaint! im very happy with this purchase. i love the color too. no issues at all. the install was quick and easy & i even made it to work on time. very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill been having it for 2 years now, i like all the settings that it has, it has alot of space perfect to dry a 2 king bed size comforter. Have no issues at all, and its not loud

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is spacious and very quiet. I love it. You can wash blankets and comforters in there.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned and I am impressed with how much space there is! Perfect for families.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Price, awesome washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet, clean so well the clothes. Love it the white cicle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung washer! The spacious drum makes it so easy to do large loads, saving us time and effort. It works efficiently and has been a game-changer for our laundry routine. The installation by Best Buy’s team was quick, seamless, and professional. They had everything set up in no time, and we couldn’t be happier with the experience. Highly recommend both the washer and Best Buy’s service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with this set! Its quite large and a lil tall.. but exactly what I need with a bunch of kids and 2 GSDs. Its easy to use and is heaven sent.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity

    Rated 5 out of 5 stars

    Nice capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agitator is nice and soft close lid makes is a nice touch. The opening is a bit smaller than normal but handles large laundry loads well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    this is an awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It's huge and washes really well. The clothes come out clean. The only thing I've noticed is that sometimes sleeves get tangled and it'll get stuck. An eye has to be kept when filling ut to capacity or 3/4 way up.

    I would recommend this to a friend
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