Customers praise the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer for its large capacity, quiet operation, and effective cleaning performance. Many users appreciate its ease of use and the convenience of the auto dispense system. While the design and appearance receive positive feedback, a few customers have reported occasional reliability issues requiring a reset.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 250 reviews
Rated 5 out of 5 stars
Very Satisfied
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1st set ran 8 years trouble free. Stay with what works best.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Washer
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good Samsung washer, I recommend 100 % nice quality
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this washer everything about it the color is beautiful
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
samsung
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
plenty of room......................................
I would recommend this to a friend
Rated 3 out of 5 stars
Ehh not so great
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Goes off balance with barely anything in it. I love the way they look and how easy they are to use but omg do I hate how cheap all these smart appliances are being made these days and for sooo much money.
I would recommend this to a friend
Brand response from Samsung
Posted .
We understand the significance of a working washing machine in your household, SamanthaT. Let's get this taken care of.
Please refer to the resources below to rectify your washer’s concerns. Please click the link and the hyperlinks for tips.
Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you ever need more assistance, please feel free to get back to us via the following options:
Please provide the reference number 1151458506 to help our team look up your information when you message us.
Have a great day.
-John
Rated 5 out of 5 stars
Buy it!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this along with its dryer counterpart. Combine it with the smart things app and it will do everything but fold your clothes. Great product!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Washer
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the washer a week and it is great so far. Happy wife happy life
I would recommend this to a friend
Pros mentioned:
Auto dispense
Rated 3 out of 5 stars
Okay but not great
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the self dispensing detergent but it does not dispense enough to make your clothes smell good. Not sure if washes well enough.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Rated 3 out of 5 stars
A Little Disappointed
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased 10/12 received 10/15. The machine is already down. Code SC a sensor issue. Will be contacting Customer Service shortly. Quite the inconvenience for the Christmas Holiday.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi Belinda,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that is displaying an error code; kindly watch the video and click the embedded words.
Samsung washing machine information and error codes. https://www.samsung.com/us/support/troubleshoot/TSG10000997/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
Please provide us with this reference number (1147998443) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Good item
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good good purchase. My wife and really like it and enjoy it
I would recommend this to a friend
Rated 5 out of 5 stars
So far so good
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had this for over a year. So far so good. I've noticed that I have saved on detergent. Less is more.
I would recommend this to a friend
Rated 5 out of 5 stars
great washer with good features
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving this washer so far. The features are a bonus- the easy jet for spot cleaning, the active wear cycle, the reminders when to do a self clean cycle and the automatic detergent dispenser. Clothes are clean and fresh!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 3 out of 5 stars
OK washer, but sister dryer is terrible, so avoid
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good capacity, but I'm underwhelmed. Everything is hidden under the largest item at the end of the cycle.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
HeathG, thank you for sharing your review about your washer. We want to speak to you directly and get more information about your washer for better assistance.
Please feel free to get back to us via the following options:
When you message us, please provide us with this reference number (1148708786) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Ivory wash.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like this product very much and the color is better than stark white or black.
I would recommend this to a friend
Rated 5 out of 5 stars
Great washer.
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washing machine, my wife always brags how good it works.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Washer - Hands Down
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super excited about our new washer. It’s amazing! We have never used a washer as powerful and capable as this one! I wish Best Buy did Bogo so I could get the matching dryer!!
I would recommend this to a friend
Rated 5 out of 5 stars
Good
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good reliable, and more durable than its other models. Wifi helps you know when your laundry is done to time manage better.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The automatic soap dispenser is what’s up!!! I am saving so much laundry soap.
I would recommend this to a friend
Rated 5 out of 5 stars
review
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and service. I always buy products for my house in BestBuy and never get disappointed.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing purchase
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great washer, very modern and big. Plenty of functions, and has a great small water faucet that you can use and comes handy yo do some hand pre-washing