Customer Ratings & Reviews

This Samsung washer is the best! I have bought many washers in my life and have never been excited to wash clothes until now. Super large and does everything it claims to do.

Washer.fits a king size comforter which was what we were loking for. The only downside is that because of the water-saving system, it does not fill enough to fully cover the clothes.. Also, the tub is very deep, which makes it a bit hard to reach the clothes.

We love this machine. Makes are life so easy. Going to buy the matching dryer

Excellent washing machine. So much bigger and efficient. Great price too

The large capacity is amazing. No agitator allows for more space to wash larger items. First time experience with purchasing a high dollar item from Best Buy. Hoping the long term perks of the machine last.

This washer uses plenty of water, the clothes come out clean and fresh. It is so deep it can fit my king size comforter. I don't need to wash as often because the loads can be larger than my previous machine. I am loving it.

I love it so much! it works so well and fits all of my laundry

After much research we purchased this wash machine. It has a large capacity and what we really like is that there is no auger in the middle giving you the option of a large capacity. Best buy also offers an install as well. I highly recommend the install and this product

The washer is great, but the way the delivery was set up was horrible. It took 3 additional weeks then the intended date. That was the worse experience. I was not accommodated at all, but told someone got sick so im going to have wait an additional week for my item.

This product works excellent . Quiet and I’m loving it. Would definitely recommend ot to my friends and family.

We purchased this washer, and its matching dryer, about 3 months ago and we really wanted to like it as the last washer was a front loader and always had a smell and the whites never really were white. I spent a lot of money to purchase this as it was recommended to be the second best in the store. However, anything that is dark or black in color comes out with whitish streaks all over the items. We have run the clean cycle twice, have tried warm to mostly hot water cycles, the bare minimum detergent placed on the bottom as directed, everything possible to stop the issue without any significant change. We believe it is because the clothes crumple up in the bottom during the spin/ drain cycle trapping dirty water into the clothes leaving a residue. It is extremely frustrating, and I feel as if I've wasted the expense on this machine. Wish I'd stuck with a front loader which never had that issue! Would not recommend. Regret my very expensive purchase! Dryer works great though

Very happy with this washer, i was very skeptical on buying samsung appliances after bad experiences with my older one but this washer exceeded my expectations. I do recommend especially because its larger then typical washers.

large and i am very happy with it, I CAN NOT RECALL EVER HAVING ONE WITH THIS LARGE OF A BARREL

The wife is the one that mainly uses the washer. She says that I do not know how to use a washer. It is simple open the top and throw everything in that fits. One hour later and everything is clean in a single load. What could be more simple.

Washer is amazing! It cleans great and is so quiet. I love how much clothes it holds and how it as an app to notify of all stages.

Well first I didn't expect this machine to be so tall so watch out if you're short. I have to bend all the way over and down to get clothes out of the bottom. My husband doesn't like the impellor because he feels it doesn't clean the clothes very well. It "rocks them around like a baby". But I love the capacity of it!! It's nice to just put the clothes in without having to fit around the agitator. And there are a lot of pre-programmed options for washing. I've seen a lot of reviews on this item breaking early on, so we'll see. I've only had it a few months so hopefully this lasts.

I absolutely adore this beauty, easy to install, easy instructions and easy to use! If you’re a short person, you may need a step ladder to reach inside after a cycle and it’s wide enough for bedding! I can’t wait until the matching dryer arrives!

The product is excellent and good quality and perfect size.

This is the second washer that I bought and I love it. My first one broke after many years and instead of swapping products I bought the exact one. You can’t go wrong with a product that you love.

We absolutely love our new Samsung washer! The spacious drum makes it so easy to do large loads, saving us time and effort. It works efficiently and has been a game-changer for our laundry routine. The installation by Best Buy’s team was quick, seamless, and professional. They had everything set up in no time, and we couldn’t be happier with the experience. Highly recommend both the washer and Best Buy’s service!