Customer Ratings & Reviews

I’ve been using the Samsung 5.5 Cu. Ft. Top Load Washer for about a month now, and it has genuinely exceeded my expectations. If you are looking for a machine that balances high-tech features with total user-friendliness, this is it. Installation & Setup Right out of the box, the installation was incredibly straightforward. The leveling process was simple, and the connections are easy to access. I had it up and running in no time without any professional help. Performance & Features Super Speed Wash: This is the absolute standout feature. Being able to wash a full load in under 30 minutes without sacrificing cleanliness is a total game-changer for my weekly routine. Massive Capacity: The 5.5 Cu. Ft. drum is huge. I can easily fit king-sized comforters and bulky bedding that used to require a trip to the laundromat. Ease of Use: The interface is intuitive and sleek. Despite being a "Smart" washer, you don't need a manual to figure out the basic cycles, though the smartphone integration is a nice touch for monitoring progress from another room. The Verdict After 30 days of consistent use, the machine remains quiet, efficient, and reliable. It handles everything from delicate gear to heavy towels with ease. It’s a powerful, high-efficiency upgrade that makes laundry day feel like much less of a chore. Highly recommended!

We needed a new washer and dryer after having ours for so long. We went into the store to look and these were exactly what we were looking for as far a look and size. The washer works well and is very easy to use and It’s very quiet.

The washer and dryer are so spacious. Room to wash comforters as well as the settings to for most any type of cloth. I would reccomend for large families or for those whose family use a clean towel for every shower...and we all have that one family member who uses two towels a day. As far as the style. Very sleek and shiny, adds an elegant look to your laundry room. The exterior does get scratched easily, but can be buffed out if that bothers you. One of our favorite features is that the top of the washer is clear, so you can watch the wash, if thats somthing that interests you. We were intrigued.

Pretty fancy pretty easy pretty clean clothes pretty quiet pretty to look at pretty shiny pretty quiet and to summarize this review about my washer. I really think it’s…. Pretty.

Samsung Washer and dryer best overall. Not noisy powerful and work great! As wife as it both machines are, I will say if you arent a tall person, you will have to purchase a step stool eith any washer above 5.5 that doesnt have the door on the side vs on top! Think smarter work not so harder! And they wash heavy duty towels, bed sheets, mattress toppers and blankets! Some of the setting take forever to wash with even when you preset them . But if you just wait for the cycles to end you will get amazing results! Just be patient!

We bought these 1.5 years ago and they are still working amazing and without a smell, as we have had in the past with washer machines. I love how large it is, perfect for a family of 7 with a lot of laundry and bedding.

Excellent product. Easy to use, the settings are easy to understand. The overall performance of this washer is excellent. I am very satisfied.

I love this washing machine (and the matching dryer). The capacity is terrific - I was able to wash my queen size down comforter with ease (and dry it too in the matching dryer using wool balls to keep it fluffy). The fact that it's a high-efficiency unit with "deep fill" makes it perfect for every type of laundry purpose. The features are great too - it automatically detects load size by weight and fills the machine appropriately. You can control everything else from soil level to temperature to speed and number of rinses with ease. The only downfall, which I was aware of before purchasing because I bought it in-store, is the tub is very, very deep. I'm 5' 5" and need a "grabber" to reach small items that end up on the bottom like socks and wash cloths. I give it 5 stars anyway!

Love the size its easy to use. Clean sleak look works great

Love the large capacity! It’s easy to use and whisper quiet. Haven’t Smart Control yet but very happy with washer.

Purchased September of ‘24. Very happy with the washer. Cleans my clothes well and the app does a great job of letting me know where in the cleaning cycle is at. Trays are a little clumsy to remove leftover water or softener clump, but not too crazy. Performs best cloths cleaning with half filled load but I find full loads ok as well. Quiet machine too.

Very happy with your washer purchase! great capacity and tons of wash cycles. quick washing cycles as well. seems to get the clothes very clean and spins them very dry so the drying process is faster too. quiet when running. looks great too.

I bought the wash/dry pair of these thru BestBuy and had a fantastic experience. I had them delivered in a few days after order, and installed in approximately 20 minutes using BestBuy's installation option. These are smart appliances so I get alerts on my phone when the cycle is complete. So many features and options on these and the wash bin is DEEP. Very satisfied with my purchase, experience, and would highly recommend it.

No complaints, it came in color to match my current dryer. It is easy to use I have my tween kids doing their own laundry with this. Dust is more obvious on black as you might be able to see on top of washer door pictured below.

Great product! No dents or scratches, takes up a big load of clothes. Was super easy to install. This is my 4th purchase from Best Buy outlet and Im never disappointed!

I love this washer machine! Not only is it pretty to look at but it works great and has such a big bin I can get so much done in just 1 load

After extensive research and comparison this washer has exceeded my expectations. (I purchased the dryer combo as well.) From its sleek design to its impressive performance, this appliance has truly transformed my laundry routine. The washer boasts multiple wash cycles, allowing me to customize each load according to fabric type and soil level. Plus, its large capacity means I can tackle even the bulkiest loads with ease. The built-in water heater ensures that my clothes come out clean and sanitized every time. One of the standout features of this washer is its energy efficiency. Both the washer and dryer are Energy Star certified, helping me save on utility bills while reducing my carbon footprint. Overall, I highly recommend this washer and dryer combo to anyone in need of a reliable and efficient laundry solution. It has simplified my chores and consistently delivers great results!!

I love the very large capacity for king and queen size comforters. I like the new features like deep water and super speed wash. It’s very easy to use and has done a good job cleaning.

Great washer and amazing capacity! Washer works amazing and hold so much cloths

Great size, works very well, just as described. It is a reach to get the items at the bottom but I use tongs to retrieve them.