Skip to content
Main Content

Customer Ratings & Reviews

Highly rated by customers for:
Your price for this item is $1,979.99

Customer reviews

Rating 4.6 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Rating 3.4 out of 5 stars with 1 review

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 1,208 reviews
  • Pros mentioned:
    Burners, Cleaning, Cooking

    Rated 5 out of 5 stars

    What A Fantastic Gas Range

    |
    |
    Posted .

    Our new home came with a competitor's gas range. The problem with it is the gas knobs and oven control are on the top of the unit. One might think that's not a problem, but if you have cats, trust me it was. Our cats were able to turn the gas on, which is not just a problem, it's dangerous. Since we had purchased our French Door Refrigerator and Washer and Dryer from Samsung, I went searching for a better option and after reading hundreds of positive reviews of this range, we decided it would be a great option for us. The controls are on the front, so it wouldn't be possible for our cats to turn the knobs. The control panel for the oven is glass (not plastic as is so common with lesser ranges), and the controls are so intuitive and nicely laid out. The burners are amazing. The front right burner is 18,000 BTU, which is near professional grade and it heats a large pot of water to boiling in minutes. The oven heats up to the set temperature amazingly fast and food comes out perfect. All of this is wrapped in something that is simply beautiful and upgraded the appearance of our kitchen. It has such a high quality look and feel that I'm sure we'll be cooking happily on this for years to come. A couple of things if you've read other reviews. One, the fan that runs when the oven is in use is not loud at all. It's quieter than I expected by a long shot. Two, the grate under the burners is beautifully finished in stainless steel. Some had commented it's hard to keep clean and scratches easily. Since there are three grates, they're not overly heavy, so removing them easily to clean the surface is easy. And the surface itself is very easy to wipe clean after use. The griddle and wok ring are nice additions. We haven't used either yet, but we look forward to having the opportunity to use them. All in all, I can't say enough great things about this stylish and terrific slide in gas range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed so far

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I had no intention of buying a Samsung until I saw the extended lip that covers the counter edge. That feature caught my eye and then I did the research that the range itself was highly rated.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, Sande. We're happy to hear that the design of this range meets all your needs. ^Lo Samsung

  • Rated 5 out of 5 stars

    Has been a very good stove for us!

    |
    |
    Posted .
    Owned for 1 year when reviewed.

    This gas range and oven has been excellent. Although there are bad reviews regarding the self cleaning function causing a malfunction in the computer board, I wouldn’t know because we clean it manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanksgiving Hit

    |
    |
    Posted .

    Cooked a 20lb Turkey in a little over 3 hours. Best Turkey I have ever had. Crispy skin and juicy meat. Used the temperature probe to perfection. Bread & pies perfect too. Best Range Ever, Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.Stylish. Great Customer Support!

    |
    |
    Posted .

    The Best Buy team and Customer Support Provided by Samsung has been OUTSTANDING!!!! It's such a pleasure to cook with a stove designed to be responsive to my culinary needs. This is the cat's meow without reaching as high as the cost of a Wolf. thanks for carrying this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent Stove - Very Poor Materials

    |
    |
    Posted .

    We have been purchasing Samsung products for some time now and been very happy with overall quality and function. Unfortunately, this range purchased only 2 months ago, is already showing signs of rust on the stainless steel stove top. I am aware that stainless isn't really stainless but surface rusting after such a short time of use (only Samsung cleaning methods used), doesn't bode well for a year or two down the line. Overall, I like the stove, but am not feeling very positive that it will be trouble free over the long term. I am not aware of any warranty or service plan that will cover this type of "cosmetic" damage. You might want to check other brands and research the quality of the materials used in the manufacturing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Socratic,

      Thank you for bringing this to our attention. We appreciate you letting us know that the steel stovetop in your Samsung range is showing signs of rust. We apologize for the inconvenience this has caused you, especially since you purchased it two months ago. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached is a link to our warranty page to learn more about the product's warranty coverage.
      https://www.samsung.com/us/support/service/warranty/NX58H9500WS/AA

      I've also included a link for information about cleaning and maintaining your cooktop for reference.
      https://www.samsung.com/us/support/answer/ANS00049945/

      For further assistance, do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144466570

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung range

    |
    |
    Posted .

    This stove is excellent. It's a better choice than the chef collection (unless you get the entire collection). The only differences are 1,000 btu's, ball Bering too rack, and maybe the display panel. I couldn't justify spending the extra $1,000 for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

    |
    |
    Posted .

    After having to bake in an oven half this size, thanksgiving was a breeze. Convection baking is the bomb. Highly recommend this stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stove.

    |
    |
    Posted .

    My wife and we’re looking for a new gas stove to replace our 27 Years old one. We were checking every brand and finally came to the conclusion that this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Burners, Design, Ease of use

    Rated 5 out of 5 stars

    Both beautiful and functional

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    I've only had this stove for about a month but I love. It's beautiful, I literally stop and stare at it regularly (if you'd seen my old one you would understand). The stainless steel surround makes a wonderful lip around the counter to give it a seamless look. First convection oven but I've made cakes and lasagnas that tuned out perfectly already and it can roast a pan of veggies in 15 minutes. The burners are excellent, huge fan of the griddle it comes with, perfect for pancakes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    All I can say is Horrible

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    My wife used it once and it had black streaks all down the glass. We could not clean it Samsung told us that is what happens that is why the glass is tinted. It was missing parts when it was delivered. I have been without a stove for over a month and best buy is still giving me the run around. One of the worst purchases I have made

    No, I would not recommend this to a friend
  • Pros mentioned:
    Burners, Cooking

    Rated 5 out of 5 stars

    I really like my Samsung - 30" Self-Cleaning Slide

    |
    |
    Posted .

    The oven cooks very evenly, The hottest burner is really a perfect functioning burner. It has a large outer ring that works well with very large pots, and a small inner burner that facilitates even cooking with large fry pans. The outer ring and inner small burner also work independently as well as together. One of the racks also has a removable partial shelf, so you can put tall items in the oven along with regular items on the same rack. I've had it for a month and really like this Range.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Cooking, Design

    Rated 5 out of 5 stars

    LOVE LOVE LOVE!

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    I love my Samsung gas range! It's very sleek and pretty. It's easy to clean. I love cooking and baking with it! Also loving the touch pad with smart options in it! Makes cooking and baking so easy and fun! I just got it and so far so good. So hopefully it'll stay that way.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Cooking

    Rated 5 out of 5 stars

    I am loving my new gas stove!

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    When my electric stove recently broke down I was so happy to see that there was a gas hookup behind it. I immediately went shopping for a new gas stove and am very happy with my purchase of the Samsung 5.8 cu ft gas convection oven in black stainless steel. I have done some great cooking on it, both on the stovetop and the oven and am very well pleased with it. I haven't used the middle grill yet, but plan on doing so in the future. This stove looks so nice in my kitchen, added bonus! I also haven't used the convection oven but also plan on using it. The regular bake feature works great. This stove is very easy to cleanup, also and the self-cleaning oven works great, I know, I already had a major spill!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LuAnn! You're 5 star review has brought a smile to our face! We are very excited for you to continue using and trying all the amazing features and options this range has to offer. Thank you so much for being a valued Samsung customer. ^Jecca Samsung

  • Pros mentioned:
    Burners, Cleaning, Design

    Rated 5 out of 5 stars

    Samsung slide in oven

    |
    |
    Posted .

    Beautiful! Had this oven for 3 months. Very strong burners, oven comes to temp quickly. Just clean with a damp microfiber cloth. Built in fan to release oven air.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Design

    Rated 3 out of 5 stars

    I somehow like it

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    A very good looking item added to my kitchen. The oven is great, have baked, roasted and cooked in the oven a lot runs really great. It easy to clean with any product, but if wanted to have the shine only stainless products would do it. However I am disappointed on how the Burner Grate are designed by Samsung they are not that sturdy and they are kind of delicate, the most flat or even super heavy cookware wobbles on Burner Grate although the technician leveled it when installing the unit and I am not sure if that would get worse through out the lifetime of the grates. I also noticed a sign of rust that I have enclosed a picture of... Hopefully Samsung can comment on that....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Range. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142917985. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Cleaning, Cooking

    Rated 5 out of 5 stars

    2 yrs later, My Review

    |
    |
    Posted .
    Owned for more than 2 years when reviewed.

    This stove has been phenomenal, great range, the oven options will fulfill any cooking requirements. The warming tray is a great feature. Easy to clean and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Cooking, Design

    Rated 5 out of 5 stars

    Looks Great! Cooks Great!

    |
    |
    Posted .

    Added a stainless steel backpanel on the wall to tie-in the New Whirlpool microwave and the range. looks sharp. Stove cooks without issue. The only drawback is the fan that cools down the oven. It is on during cooking and after until the stove cools down. A little annoying but Hey - It's new technology!!

    I would recommend this to a friend
  • Pros mentioned:
    Burners, Cooking

    Rated 5 out of 5 stars

    Great stove

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I've only had it a month so it's hard to speak about the long-term quality, but cooking with it has been great. My wife really loves the wok piece with the dual burner setup. The bottom part where you store your broiler can also serve as a warmer pretty sweet...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Happy wife, happy life! We are excited to hear that this range is is meeting all your needs and exceeding your expectations. ^Lo Samsung

  • Pros mentioned:
    Cooking
    Cons mentioned:
    Noisy

    Rated 3 out of 5 stars

    Delicate but powerful

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Overall the range’s cooking capabilities are top notch. The oven hasn’t given me the same uneven cooking noted in some reviews and the burners provide a good range of heat. Both the oven fan and burners make some minor noise when in use but it’s not an annoyance for me. My big concern though after having the range two weeks is the quality. The griddle/grill pan included caused two big scratches on the top my first time trying to insert it into place. I previously had a basic Frigidaire with the same feature and never had any damage after ten years of switching between griddle and regular gas top grate on a regular basis. I’m hesitant to switch the tops again and plan of reaching out to Best Buy/Samsung for a replacement top. Two weeks, one change and two deep scratches. Not great.

    I would recommend this to a friend

Shopping Assistant