Customer Ratings & Reviews
- Model:
- UN50RU7100FXZA
- |
- SKU:
- 6323733
Customer reviews
Rating 4.7 out of 5 stars with 3103 reviews
(3,103 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 50" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, calling it "amazing" and praising its "great" quality. Many also appreciate its easy setup and simple remote, as well as its affordable price. However, some customers have expressed dissatisfaction with the remote control and the limited viewing angle.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Simple easy to setup smart TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only was the TV easy to setup with my samsung phone but kudos to the salesman who helped us (after we finally found him) . Dont take staff ques from Walmart. Your people are better than that.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy, smooth process. I was asked to park in a specific parking spot and showed the email of confirmation. Then I was asked for my photo ID; this wasn’t necessary; but I understand why.
I would recommend this to a friendRated 5 out of 5 stars
Great Overall!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been my best purchase from Best Buy so far! I’m so glad I chose this TV for my bed room because it’s exactly what I was looking for! The 4K makes the screen look so bright and awesome!
I would recommend this to a friendRated 5 out of 5 stars
Excellent picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv! We put it in a game room to watch tv and for the kids to play video games on. There are many apps installed on this Samsung. We stream our tv content. I couldn’t be happier!
I would recommend this to a friendRated 5 out of 5 stars
Easy set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Recommend Samsung to have an optional center stand like the older models. The legs on these TV's will not fit on smaller table tops.
I would recommend this to a friendRated 5 out of 5 stars
Great Value!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, it does the job perfectly well. Easy to setup, light weight and the border is nice and low profile. Some. Somethings are left to be desired, but for the money, you can't go wrong.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Not smart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my second Samsung 50lnch (not smart) TV. I bought this TV because it had multiple hdmi inputs as well as component/composite input. Set up went fairly smooth. I did not want to connect the TV directly to my router, so I set up the WiFi. My router is within 12 inches of the tv. Connected the WiFi, shut down the tv after verifying everything worked. Next morning turned on TV and no connection on WiFi. Reset again after shut down approximately 3 hrs lost WiFi. Picture nice but the software is from the 17th century
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonB,
We apologize for the inconveniences you have had with your WiFi connection.
Samsung is aware of the issue and has been working on a solution. Once it is available, a firmware update will be released to remedy this issue.
Meanwhile, we recommend to reboot your TV as a temporary fix.
Please unplug TV’s power cord and re-plug in, or press power button on the remote, hold power button 5+ sec to restart the TV.
If the WiFi connection issue persists, please contact Samsung TV Support for assistance:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
- Samsung Ambassador
Rated 4 out of 5 stars
Samsung TVs make popping sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 7000 series TVs are nice but I've confirmed a problem with 2 Samsung TVs. That is a popping sound apparently coming from the power supply. It took a while to diagnose because I thought the sound was coming from external speakers connected.
I would recommend this to a friendRated 5 out of 5 stars
Smart product to buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped this to my parents and now they casting my facetime on TV and watching my daughter on big screen. Thanks to the technology and they love this TV :).
I would recommend this to a friendRated 5 out of 5 stars
Amazing samsung tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV for its price point if you dont want to go all out on an OLED display. Playing games on it was amazing and i love how the remote was very easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Great place to buy all your elecktronicks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stopped in to Best Buy to get my mom TV was not sure what I was looking for sales person help me out very knowledgeable and I walked out with a beautiful TV for my mother she's very happy.
I would recommend this to a friendRated 3 out of 5 stars
Great TV BUT...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung I bought is a good set however I was buying it with the intent of using the Xfinity beta stream app so I could eliminate a cable box setup in my house. Samsung sets are supposed to be supported and lead the charge for this offering. When I got the set gone andxset up, after several hours on the phone with both Samsung and Comcast it was determined the set is not supported. Very frustrating because with all the info available they lead you to believe it is supported. I originally got an LG I had to return for the same reason and swapped it out for this set. It has been a complete waste of time as each company blames the other. The set is a good value for what it is aside from the frustration I’ve experienced mostly with people being inept about the products they make or support.
I would recommend this to a friendBrand response from Samsung
Posted .Bestbuyguy,
Please know that Xfinity app has gone live since July 15.
If you still find it not working on your RU7100 TV, please reach out to our customer support via any of the options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you again for sharing your feedback with us. Our customers feedback are the driving force of our continuous efforts towards delivering better product and service.
-Samsung Ambassador
Rated 5 out of 5 stars
Great 4K TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this so much I bought several more. The smart apps are very useful, integration to Apple TV and Samsung Smartthings - awesome. Definitaly a great price/performance product.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV mainly used for streaming.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues w/ all my Samsung TVs so far - only the controller could be better for the price of the 7 series. Mainly use it for streaming w/o any problems so far.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy a lot of tvs. Samsung 7000 series is one of my favorite tvs. The 7000 series and above have the quad processors in them.
I would recommend this to a friendRated 5 out of 5 stars
Excellent value for money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing much to tell about this product other than just the fact that I have been using this for years now and it's still great.
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television for price. Wish it had more usb and hdmi but for the price you get what you get. Normally i would give a 3 star however all features were advertised so you know what you are getting
I would recommend this to a friendRated 5 out of 5 stars
Samsung 50" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great so far. My only complaint is that when setting at about a 75 degree angle off center the picture does not appear a crisp. I may need to make a few adjustments.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung, and this TV has met my expectations of the quality that I expected from the brand. The set up was easy. It made a great addition to my livingroom. I'm completely satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed instructions and TV was easy to move by myself, and to open and set-up. Have always been pleased with Samsung products and like the 3-HDMI ports (rather than only 2) on this TV.
I would recommend this to a friend







