Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- |
- SKU:
- 6401436
Customer reviews
Rating 4.4 out of 5 stars with 4239 reviews
(4,239 customer reviews)Rating by feature
- Picture Quality4.0
Rating 4.0 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great Picture! Except?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The contractor did a great job setting up TV with cable on June 27. He connected cable remote and everything was just as hoped for. Loved the picture. Made you feel like you were right in the scene. Then it happened. Two weeks later, I pressed the 'Power' button on the remote and the cable worked but TV did not come on. The red 'controller' light on the bottom of the tv was on so there was power to the tv but no picture. Tried contacting Best Buy to get service, I was 300 minutes way down the line. Called Samsung, no luck. Finally went on-line. Found a website that recommended things to try. Unplug for 60 seconds, reconnect. It worked. TV and cable came on. Perfect. Then, a week later, it happened again. Unplugged, reconnected. TV came on. Went to Best Buy. Geek Squad wouldn't talk unless they got paid. This is not service!!! What good is a product if you can't get an answer. I haven't even had the chance to ask. It has been less than 3 weeks after I bought it and twice the TV has not worked. Is this an on-going problem? Did I buy a TV that requires unplugging every week? When it works, the TV is great but I don't know if I would recommend Best Buy or the TV to anyone.
I would recommend this to a friendBrand response from Samsung
Posted .Multra,
I am very sorry that you are experiencing issues turning your TV on.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller
Please reach out to us via any of the following so that we can provide troubleshooting or begin warranty service.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Good one with the best price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv 45 days ago. It is many times advanced than my previous TV. Awesome picture quality with natural colors. It is worth enough for the price I played. I can recommend this to any one who is looking for a best TV for the best price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it so much I bought another one. Very light and thus easy to mount. Picture is amazing (once you turn off smooth motion in expert settings) and sound is good enough that even listening to Spotify is enjoyable. Best smart tv I've used so far.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Picture is sharp & sound, great. My only complaint and it is a small one is the small remote. It is difficult to use and I've reverted to the one from my cable company. But overall TV is great, especially at the price.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
I am in love with this TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first tv that is 4k UHD and I am excited and glad that I purchased it ... it is like watching a play and you see the people actually there instead on tv... the color is awesome and I am in love with my tv
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this TV for my teenage son. He loved it the picture quality is amazing. He no longer wants to watch tv in the living room, herather sty in his room on his new tv. The color of the pictures are super realistic. Glad we purchased this product.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Samsung tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung TVs, but I’m impressed with this one considering the great price. The picture quality, the resolution, & how vibrant the colors pop; I definitely enjoy it. Also, it’s a light tv and looks nice. I recommend it!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great 4K tv!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first 4K tv, and the picture quality is night and day! Easy to set up, has plenty of apps. I’ve owned this for a few months now and have had zero issues, highly recommend. I wish I would have gotten a 4K television sooner.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent entry 4K TV for the money. There is occasional screen stutter dropped frames that prevents me from giving this TV 5 stars. TV is pretty light and was easy to mount on a wall or set on a table.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EZ setup, great picture! Purchased this for my aging parents that were having a tough time with 3 different remotes. This TV simplified there life! As well as opened them up to use and enjoy Netflix! Thanks BB and Samsung!
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Remote control
Rated 5 out of 5 stars
Display is super crispy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Display is super crispy, clarity colors and picture are more defined I wish the remote had light up buttons. I am really happy with the purchase and price. For $50 dollars more you should move up to the 8 series. Highly recommended.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
My flatscreen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best flat screen Samsung ever I’m enjoying it . Quality is awesome the value was a fantastic buy and it was very easy to operate I will recommend this Samsung product to family and friends also share it on Facebook Instagram..
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent buy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a tv that broke when my dog tossed her hard toy in the air and hit the screen. This tv is perfect size and was easy to set up. We’re very happy with the quality and features.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could nitpick this tv but I feel like that would be silly given the price. I knew what I was getting when I purchased it and am very satisfied with it. It's a nice middle of the road tv and worth the very reasonable price.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Television!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV at a great price. I am not technologically savvy, and set up was super easy. Picture quality is great too! I would highly recommend this TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very nice picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display looks really nice, the 4K on this looks so much more fluid than the 4K Vizio I have in my living room. The WiFi connectivity has been also really good, as I don’t have the best WiFi in my house the tv seems to handle it well. My only qualm is the volume difference between my cable box plugged in and everything else. I tried turning up just the box but it didn’t help. When I’m watching cable at a comfortable volume and I use voice control, the voice control volume is blaring. The Bluetooth connectivity also is kind of short. Other than that this tv has been great and I really love the voice control capabilities. It was easy to pair with my Alexa and it works very well.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Samsung TV 8 series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically a very good tv. We are old and find the remote hard to use. Also we can’t seem to get local channels with the antennae. The tv was brought right to our door. Easy buying and receiving.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
So far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had this tv for a couple of weeks but I can say that set up was easy and picture quality is on point. I don't feel like I can adequately give this 5 stars since we only just purchased it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love the new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this purchase! Picture is excellent. Set up was so simple. This was to replace a living room tv...I am glad the old one finally bit the dust. The remote could be better, but honestly not that much of an issue.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value. Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a second TV. Samsung only, but did not need to go Qled. Spoke with rep on floor. Very knowledgeable, came up with 3 choices. Vizio, TCL, Samsung. Hands down this Samsung won. Coupled this with a Magnolia team install. Everything went seamless. In, out, clean working, cleaned up afterwards. Was not in a rush, answered every little question we had. Cannot recommend enough but to say, let Geek Squad or Magnolia team deliver, install, and tutor you. It is money WELL spent. The tv is one of the best pictures I've seen that is NOT Qled, Oled or whatever. I highly recommend you let this tv be one of the tv's you check out. I think you will find it hard to find a better tv for the price. Btw .... I coupled this tv with a compatable Samsung sound bar. Turned out to be a good choice!
I would recommend this to a friend


















