Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
it works great and looks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying this TV. It has great color and picture.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Excellent TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great image,sound,is friendly use.I recommend this tv.
I would recommend this to a friend - Cons mentioned:Remote control
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv to replace an old LCD model. The improvement in the picture quality is amazing. The only downside is the remote. No labeled buttons, no numbers, everything you want to do has to go through on screen menus, if you can find the right one. Luckily we use our Comcast remote and don’t have to deal with it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, things look lifelike. Easy to setup and watch.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was easy to set up. It has a great picture.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
For the price, perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a great image and a good sound. For the price, was perfect!
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful but troubling.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV deserves the best rating for it's sleek image, clean pictures very beautiful aesthetics so why the Average rating. One major problem I notice with a'lot of samsung TV'S not just this model is when you turn the TV off and back on after a while sometimes you will get a message that you are no longer connected to the internet then when you try and troubleshoot it just keeps giving you the error. Although this can be fixed every time with a power cycle (holding the power button for 15 seconds and letting the tv completely reset) a tv owner shouldn't have to be burden with this. Samsung is perfect for me because everything I own is Samsung I like how you can download music playing apps and get free tv through Samsung hub the only downside so far has been just the 1 error with the WI-FI.
I would recommend this to a friendBrand response from Samsung
Posted .BossSmash:
Thank you for purchasing the Samsung TU8000 TV. I am very sorry you are experiencing internet connection issues. A new firmware update has recently been released which may help improve your connection. (1460.9 released on 12/7/20)
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
Should your problem persist, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced our old Vizio. The picture is much better and it had all the apps we wanted since we subscribe to a few different streaming services.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent tv for price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for sale price. Picture is great, interface easy to use also. Only item I noticed, but may be me being picky...screen is not perfectly flat, only noticable when off, reflections are distorted. May or may not affect picture, but thought quality control should be better.
I would recommend this to a friend - Pros mentioned:Picture quality
Good going Samsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv for the price. Easily setup and plays perfectly.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice size but can’t play games on it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it so we could play a game on the tv, to enlarge a game picture, but it would not let us. We called Samsung, but they told us our resolution was locked and we could not change the resolution. We like the size of the screen. We would not have bought it, if we knew we could not game on it.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, resolution. Easy to navigate system options.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
We Like It A Lot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV. The picture is great. Very easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great picture and it was very easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, clear, crisp, with vibrant color. Very good sound quality and volume, much improved over earlier models. Just one caution: if planning to use on a TV stand, rather than wall-mounted, measure your stand. This TV stands on feet at the very edges of the screen, not on a center post. Make sure your stand is at least as wide as the TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung 50 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv at reasonable cost and easy to get going.
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good image quality. Smart feature is pretty easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
GREAT TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my patio and it's been fantastic. Easy to get setup and pretty intuitive. With no cable on the patio, I bought it for streaming has ALL of the TV and music apps I could have imagined - everything that I need is on there (including AppleTV). If I needed another TV anywhere in my house, I would get another one of these!
I would recommend this to a friend - Pros mentioned:Picture quality
Not a QLED but good enough for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv by Samsung is by far not a QLED but good enough for the price. you get your bang for the $$. it's crystal clear and the functionality is superb. the only negative is the speaker points to the back of the TV and will require you to get a soundbar if you want better sound. Overall 4 stars.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are wanting the best of darks and whites and refresh rates, I really think the picture Is unbeatable for the price. Bought the 65 for my tv room after having this one and now the family wants me to replace the other TVs with this same series. Only downfall about Samsung now is their push of the Samsung tv app on their TVs Now.
I would recommend this to a friend