Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Love this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, can see from all angels and easy to use
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Easy to setup. Great price.
I would recommend this to a friend - Pros mentioned:Picture quality
Sound issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro - great picture to my old and somewhat undiscerning eyes. TV sound is nice balance but max output is quite low. Con - As many have said, why Samsung not throw in 4 mounting bolts that fit for a wall mount? We had to order an assortment online. The optical sound output is a constant volume and not controlled by the TV/Remote sound. This is silly. Much older TV's forever have had variable sound output. Quote from the TV's owner manual: "You can select which speakers the TV uses for audio output. External speakers may not be controlled with the remote control. When an external speaker is enabled, some sound menus are not supported" Amazing how technology keeps advancing while design is secondary and oftentimes regresses.
I would recommend this to a friendBrand response from Samsung
Posted .FloridaManofThePeople:
Thank you for purchasing the Samsung TU8000 TV and for sharing your user experience connecting external speakers. I am very sorry for the inconvenience you had with installation because wall mount screws were not included.
Please understand that we do not include wall mount screws because not every wall will require the same type of screw. Each customer’s mounting situation can be very different, requiring specific screws to ensure the best, most secure fit. A generic screw type included in the box might be inappropriate for a customer’s wall; the result could be the customer inadvertently mounting his TV insecurely. In addition, Samsung does not stock or sell wall mount screws.
Should you ever need assistance or have questions, please contact Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great but the set-up is not so easy if you are not real good with technology like myself. To be fair, part of the problem was the interface with Spectrum, but that was only a piece. Once we got the issues resolved and the TV working though, it's great!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Remote control
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to use. Remote could be better.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. very easy too use and set up
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, easy to use. Good quality .
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV picture for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV at Best Buy and had a wonderful sales associate help us. We knew we wanted a 50” smart TV and we had done some research. When we went to the store this is the TV we wanted. After seeing the picture in the store, we had no doubt this Samsung TV was for us! Great picture! Great value for the money!
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good tv. Now let’s just be 100 I’m not any kind of like tv snob so I have no idea what’s going on behind the scenes of this tv. (The specs!) But I needed a TV with a good picture that I can stream stuff on and at a good price so this fit the bill! Can’t speak to the longevity because I’ve only had it a month
I would recommend this to a friend - Pros mentioned:Picture quality
Nice choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great and overall a nice tv. The first one I purchased however after about 6 weeks developed a 6” dark line across the top of the screen. Didn’t think that should happen and they replaced it and the new one thus far has been flawless.
I would recommend this to a friend - Pros mentioned:Picture quality
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the money. Not the cheapest but it comes with the samsung name and samsung quality. I am not a fan of the legs - my small TV stand is not wide enough for the legs and a pedestal stand costs extra as an after market option. I moved some TV's around to make it work. Nice picture.
I would recommend this to a friend - Pros mentioned:Picture quality
It’s a Samsung, great quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is my favorite brand of tv. I wish it was easier to plug headphones into. This is my biggest problem with the new ones. You can just plug into the back of the tv anymore. But always great picture and sound and price!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for a good price. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV, Picture and Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price and I definitely would recommend to a friend. Picture is awesome with great colors and blacks are as as expected for the price point. This is a great mid level TV without many crazy bells and whistles, perfect for the bedroom.
I would recommend this to a friend - Pros mentioned:Color, Ease of use
I love the tv plus bloothoo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and voz command very easy to assembly
I would recommend this to a friend - Cons mentioned:Remote control
Great tv although unnecessary complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with good resolution. Tv remote leaves a bit to be desired and still haven’t been able to figure out chrome cast on it. The interface seems complex for no good reason like pressing so many buttons to change “input” instead of a simple remote button.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet tv brah! Great picture easy to set up.love it
I would recommend this to a friend - Pros mentioned:Smart tv
Great tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never see a reason to buy a high dollar tv. They become outdated these days too fast and buying a tv that costs so much more makes you really regret it. This tv is nice. There are a few minor things that make you wish for a little bit more. Still it isn't anything major so it's well worth the purchase.
I would recommend this to a friend - Pros mentioned:Smart tv
Great looking tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a great replacement for our bedroom. The 3 hdmi inputs are a great addition. I really like the fact that it is a smart tv, being able to enjoy all those extra channels at no cost as long as you have wifi or ethernet connection. So far haven't had any issues with this tv. Bought it at a nice price too!
I would recommend this to a friend - Pros mentioned:Price
Good TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV over Memorial Day weekend because it was on sale and it was definitely worth the money. Best Buy took their time delivering it to me though; it took about 3 weeks to get it. The product is great but the delivery service wasn’t... would recommend though!
I would recommend this to a friend