Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- |
- SKU:
- 6401436
Customer reviews
Rating 4.4 out of 5 stars with 4240 reviews
(4,240 customer reviews)Rating by feature
- Picture Quality4.0
Rating 4.0 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. Picture is incredible which we can see even at an angle from across the room. Appearance is nice on the wall. Only negative is the power cord is short so if you mount it on the wall you need to have an in wall electrical outlet.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Yessss get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the price. Needed an upgrade from my LG 2016 TV and this is everything I needed and more.. Very responsive and snappy software which allows for smooth transitions with my laptop cable box and game system attached. Apple and Android friendly as they have all the apps you need
I would recommend this to a friend Rated 3 out of 5 stars
Average performer when directly viewed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 50” Class 8 Series LED 4K television serves its purpose: to provide adequate performance if you use it as a secondary TV in an average size bedroom or den. The screen is bright and crisp but only when directly viewed. If viewed from the side, the image darkens considerably. The set up is quite straight forward and the remote drives all the attached components nicely. My set up has most smart TV applications except for HBO Max, but I can get that app using Apple TV which is also part of my set up. It also drives my Sonos bar but I no longer have the volume gage displayed on the screen, which is a bit annoying. Overall a good performer for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Luis:
Thank you for purchasing the Samsung TU8000 4K Smart TV and for your review. I am very sorry to see that you are not completely happy with the viewing angle. Your thoughts are important to us and will be shared with our internal teams.
You may want to consider our Q80T and Q90T Series, featuring Ultra Viewing Angle engineered to reduce glare and enhance color for a vibrant picture no matter where you sit.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Remote control
Rated 5 out of 5 stars
samsung smart tv with samsung plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price this was a great buy for us. love the Samsung plus app that is on this tv. the color is not as clear as on other tv we could bought for more money. the flipper was one that did not fit our needs.. but the old Samsung tv that we were replacing flipper work just fine on this tv.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Not sure I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is great, tv some times does not turn on or off with the remote, not even with new battery, display of the Chanels are in direct places of the screen top, bottom some times only half is displayed
No, I would not recommend this to a friendBrand response from Samsung
Posted .marapo,
I am sorry that you are experiencing issues with your TU8000 TV.
Here is a link to a troubleshooting guide that may help with your concerns:
https://www.samsung.com/us/support/troubleshooting/TSG01205506/
If the TV continues to have glitches, then the TV will need service.
Please contact us so that we can better investigate your issue and assist you towards a solution or replacement.
Our customer support can be reached via one of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great new TV! Next TV will be another Samsung!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new TV! Next TV will be another Samsung! I debated & reviewed & compared stats & prices & features. On paper, another one looked like the best choice. I took a leap of faith. I’m happy I did. This is the 1st TV I’ve had, where everything I’ve watched looks like it’s live action! Excellent choice!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my grandmother and her husband. They had the original Sony Bravia, the picture on this is incredible and the UI is very user friendly and easy to use. They love when it’s time to sit down after work and relax watching the beautiful picture on this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very Good unit but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Options are also great. To me the smart aspect is a little overwhelming with all the options. I did have a problem getting a popular sound bar to be accepted in the settings on the TV as Optical. I would buy this TV again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful Television
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung TVs and this one is amazing. Clear, bright picture and simple, beautiful remote. I use don’t use the smart features instead using an external device, but I initially did the setup for them and they are easy to navigate and use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had/have Samsung TV’s and this one shows they are still being innovative. Great picture and sound. Also this remote is much better than the older ones.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A great product line, time will tell as always
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a TV that could play my media and even though my 2015 32" Samsung still is going strong, I needed a plus in size, value, ports, and quality. This TV delivers on all fronts. A real nice and easy setup, great on power, great for connecting devices and a value all around
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Another Quality Samsung product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is known for their quality displays among other things but this is quite the amazing TV. crisp and clear video and audio. Doesn't distort upscaled video nor does it have noise do to over sharpening or anything like that. Unless the source is crappy then yeah.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing colors!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV one year ago. I find it so suitable for a bedroom or livingroom. Looks like new after 1 year, had no issues. If you're not looking to buy a cable service, Samsung comes with many free tv channels as long as you have an internet connection.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Grandson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi…this item is for my one year old grandson who loves “Elmo“ in Sesame Street a lot… hang by the wall in the kitchen … he loves it very much … especially the vibrant color …helps in his eating habit … I got a problem with the remote … he runs with it …
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went online looking for an older version of this TV but to no avail. I decided to just upgrade because the price was really good. It of course has all the features my previous TV had and many more. The picture is great and sound is surpurb and I'm really happy I decided to make this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this TV. We have all we need abs it wasn’t the most expensive Samsung but we feel we got the values. The picture was dark until we figured out how to adjust the settings. Overall, great quality abs nice picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
AMAZING.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes things happen for a reason..I initially purchased a different Samsung TV the week before but it was delivered with a cracked screen. Although this SmartTv was a little bit more expensive than the other, the clarity of the picture is if the actors were right in front of me! AMAZING TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. I purchased this for mother-in-law to mostly watch streaming content on a large screen. It has been close to a year now of use and so far she is still happy with it!
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
If you want basic, this will blow your mind!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not big on TV's but I did want to update my entertainment set up for the few occasions I do use it. This has all the bells and whistles I could ask for (and more) such as built in Amazon TV, Apple TV, and even plenty free samsung TV channels to flip through (which are quite good).
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome picture and a great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my son for Christmas. It is the perfect size for the den in his apartment. Fabulous picture, good value, and you can’t go wrong with Samsung. This is the fifth Samsung tv we’ve purchased over the last 5 years and we’ve never had a problem with any of them.
I would recommend this to a friend


















