Customer Ratings & Reviews

Very happy with this purchase. Several features and crystal clear picture.

Excellent picture and sound. I am very happy with my purchase

Excellent quality and value. Samsung 8000 is a great product

Really like my new television. It works great and give me a great picture!

OUTSTANDING TELEVISION!! Bought be because my 43" Samsung kept losing Wi-Fi in the bedroom. This TV is in the same place and Wi'-Fi couldn't be stronger! Very easy to set up, love the free channels from Samsung, picture and sound is awesome! Love my new TV!!!

Absolutely love my new TV! So much technology. Easy to setup and use.

Great picture! I cut the cord, so i am loving the Samsung TV plus too!

Easy set up. Good value. Exactly what we were looking for.

very clear and nice. my family loves it. thank you

The TV is basically a great TV. Picture is good. I understand some people's issues with the picture feeling like it jumps, but I have had Samsung TVs for a while and you learn how to adjust for that with the settings. The two draw backs for me are as follows: - This one is not so much Samsung's fault as just trying to teach people how to use the little few buttons remote. Alexia isn't an option becasue there is a free standing Alexia that kept trying to answer, but Google is getting better. So It is what it is. But the second one seems to be a problem with most reviewers: The sound is horrible. You have to jack it up to almost max to hear. And yes, I know how to adjust the settings and no matter what setting it is on, it doesn't help much. So be aware you might have to buy external surround sound to hear.

Excellent purchase. Easy set up & great picture..$

Great tv has great colors but the lighting could be better

Works great, has lots a features, picture looks great.

I love this set. It was relatively easy to set up and get going. The picture is sharp, crisp and the refresh rate is quite fast. The UHD images are fantastic. On top of that, it's priced quite well. For my use, an office set, it's perfect.

The quality is good damage perfect and the pride was good

I enjoy my new Samsung TV. What a great picture on screen.

Great picture and sound. I’m really enjoying the viewing experience.

Great, dynamic picture on this TV. It was easy to set up as well.

Do NOT buy this television — or anything from Samsung’s AU8000 series. I purchased this model in May 2023. In just over a year, the TV began power cycling to a black screen. Samsung admitted it was out of warranty but offered a “one-time courtesy repair” — which tells you they know this model has issues. That repair lasted less than 12 months. In July 2025 — the exact same failure happened again, only worse: now the TV won’t even turn on. No power light, no sound, completely dead. Samsung’s solution? Cover parts only and make me pay hundreds in labor for a TV that’s failed twice for the same reason. That’s not customer support — that’s a company dodging accountability. This is a well-documented, widespread defect with the AU8000 series. Check Reddit, Samsung’s own forums, YouTube teardown videos, and other Best Buy reviews. It’s the same story everywhere: these TVs are built with cheap internal boards that fail early, and Samsung does not stand by them. I’ve spent countless hours dealing with support, writing formal complaints, and reviewing consumer protection law. The only thing Samsung responds with is legal evasion and PR-speak. A product at this price point should last years — not collapse twice in 24 months. Avoid this model. Avoid the AU8000 series. And frankly, avoid Samsung if you expect reliability or support after the sale. This was my last Samsung product.

Beautiful picture and sound. Thanks to Best Buy products warranty.