Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Samsung 8 series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price, Samsung TV are always the best, pair it with sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality picture.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture works well with surround sound speakers.
I would recommend this to a friend - Pros mentioned:Ease of use
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity of the screen and the ease of finding what i like
I would recommend this to a friend - Pros mentioned:Picture quality
Nice Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and the tv also has a nice crisp picture
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture at a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up, easy to navigate, mediocre sound. Excellent choice for a small room. I thought Alexa would be an asset but the voice is really annoying and I turned it off. Everything else is fine.
I would recommend this to a friend - Pros mentioned:Picture quality
Good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv thus far no issues with it and looks great on our wall
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, excellent smart tv features, highly recommended
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55" 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price need more hdmi ports picture qualiy good
I would recommend this to a friend - Pros mentioned:Color
Great value TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and screen, works well in low light. Very happy.
I would recommend this to a friend - Pros mentioned:Picture quality
Not for the technically challenged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture! Do not buy for an elderly person! It's very difficult to program. If you add cable it gets worse. One wrong button and you're in car to get it back to the elderly persons favorites. The Alexa feature is a nightmare.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Great pic. Enjoy the picture and the sound!
I would recommend this to a friend - Pros mentioned:Ease of use
cable not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this tv, easy to use. Plenty of apps available.
I would recommend this to a friend - Pros mentioned:Picture quality
Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the picture its very crystal clear and it has good sound
I would recommend this to a friend Don’t bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for about a year before it started getting dead pixel lines. In hindsight, I should have returned it but it felt minor at the time. At some point there were dozens if lines and it fell out of warranty. Now the TV has outright died. I know tvs arent expected to last forver, but the whole reason you buy a “higher end” tv is so it lasts more than a couple years. Would not recommend, and probably wont purchase a samsung again.
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Price
Excellent quality and value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and smart features at a very reasonable price. We have several of these placed in several vacation rental properties ranging from 50 - 75 inches, as well as two 65's and a 75 in our residence. Excellent quality at a very good value.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great Delivery not so great. The TV is easy to use
I would recommend this to a friend - Pros mentioned:Picture quality
Very good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, bought it to replace our older smaller tv. This product provides a very good, clear and colorful picture, perfect for my older eyes. The set up was easy and offered easy access to our regular watching apps.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, slim, good picture quality, decent audio. Upgraded from a tv that did have better built in speakers, but it’s in a bedroom so a huge deal. Not a fan of the smart tv software and remote.. I prefer the Roku remote and user interface better
I would recommend this to a friend - Pros mentioned:Tv quality
Samsung's Warranty in Action
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was an upgrade from the TU8000 series, which was "new" in 2019. The new TV (AU8000) significantly improves on the TU8000. it is LIKE watching through one's clear window. It enhances the watching for TV shows, videos through the CPU, and overall visualization of the any content. The cons of the AU8000 is that (1) It is slightly smaller than the TU8000; (2) the audio is not as "loud" as the TU8000; and (3) inaccessible features on the remote. These cons suggest that the AU8000 is great for the video and ease of connectivity with a CPU. It was definitely worth the extra cost when added to the market value of replacing a damaged TV under warranty.
I would recommend this to a friendBrand response from Samsung
Posted .Hi simplycharlie!
Thank you for sharing your experience going from the 2020 TU8000 to the 2021 AU8000. Your feedback regarding the overall volume and remote experience is important to us and will be shared with our product teams. There are several volume features you can enable/disable/adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for > than 1 second, the Accessibility Shortcuts appears. Pressing the RETURN button (looks like a curved, backwards facing arrow) returns you to the previous menu, pressing it while watching a program will take you back to the previous channel.
You can learn more about the remote and its functions on pages 24 - 28 in the full user manual available at the following link: https://downloadcenter.samsung.com/content/UM/202106/20210624133023578/OSNATSCA-6.0.0_EM_OSCAR_USA_ENG_210608.0.pdf
Should you ever have questions or need help, please call us at
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Price
george l
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and a great tv would reccomend to my friends
I would recommend this to a friend
