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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1753 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,753 reviews
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    TV is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good! The color is vibrant and nice and sound quality not bad but we did add a sound bar. The remote is a bit tricky at first but other than that, I can’t complain. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv visuals nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great no issues so far. I do not like the audio but I use HomePods Btw 4k and HDR is great. I use on Apple TV and this TV is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Stick with Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 55 inch Insignia Fire. It was a terrific price but was just too big for my room and I am just used to the clarity of a Samsung. This is a great TV. GREAT picture and lots of features. Easy to get to all streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture, flexible frame (be careful)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Samsung 8 series TV I've bought in the last five years. The picture is fantastic - or it would be, if the TV hadn't flexed while I was trying to hang it on my wall mount. The part of the screen that still works is very good, definitely the clearest of all the 4k TVs I own. But, the case is so flexible I'm not very excited about getting another one. Something else I miss is the variety of inputs - there are HDMI inputs, but nothing for other connectors. We'll see if Samsung goes back to making TVs that have some stiffness to them or if I go back to LG for the replacement of this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Best Buy Highly recommended but DONT LISTEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is almost worthless! Voice activation requires separate purchased and supported item! the stand is outright dangerous and if I had kids I would have returned it! Picture is good but without my Polk sound bar it would not sound good. There were NO instructions! The wife wants to return it as she cant figure it out. No help from YOUTUBE videos either. We can only find "reviews" but no explanations as to working with it! We should have bought the Toshiba or Sony we went in to get!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Tv is ok. Constantly needs unplugged and rebooted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is ok. The quality is good but it constantly freezes and has to be unplugged to work again. Sometimes it will be working just fine and then suddenly the volume stops working and you can’t turn it up or down unless you unplug it and restart it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this samsung tv. It is the perfect size for my room and the price was withon my budgeted amount. The sales man at best buy was really helpful and very knowledgeable about the product. He made it a very pleasant experience for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 50" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered to my livingroom. It was a lot lighter the old TV. It was easy to set up from the simple set up instructions and I was able to hook up my blueray disc player. Getting used to the clearer picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this tv. I needed to replace my 50" Toshiba and after alot of research, this was a good choice. The picture is so amazingly clear and the tv is chock full of apps that I have yet to figure out! The remote is sleek and good and set up was easy. I haven't used the voice aspect of the remote because I'm afraid if I set up the alexa enabler, and yell out her name, all the other alexas in my apartment will answer! LOL Perhaps at a later time :-) One con though. The sound is terrible. I am so glad I have a wonderful Samsung soundbar. All in all, a wonderful choice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung Unbelievable Viewing Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic color. I was amazed at the separate Samsung TV movies. It was very easy to set up on screen instructions was a breeze. The unit to compliment this would be the Samsung Soundbar

    I would recommend this to a friend
  • Cons mentioned:
    Interface

    Rated 3 out of 5 stars

    Annoying UI

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UI leaves something to be desired. I ended up plugging in a google tv dongle becuase the Samsung interface was so glitchy and frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, the sound is not so great even after changing the settings. I plan on getting a sound bar. Easy setup out of the box. The remote also works for the Xbox. Definitely enhanced gaming graphics,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Video quality is stunningly clear and bright.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is stunning, clear, Bright, and vivid details. The Best Buy customer service person, Miguel, recommended either Samsung or LG as the best brand. I am so glad I bought this one after having to return two of the Toshiba Amazon fire televisions. This one is a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    very simple and clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple monitor not saying its bad its very easy to use and looks clean and crisp it doesn't have built in speakers unfortunately and it doesn't seem to be very bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for about a year now. I'm not a really big tech person, I was looking for a decent sized TV for a decent price. This TV has given me no problems as of yet, the display is nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great photo quality and is very easy to set up. Esthetically I don’t love it - thought my old Samsung that had a lucite border and base looked better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted two years & had to be replaced luckily we had the extended warranty & it seemed like when we called it was a problem they knew about already. We had no problem getting it replaced but. K,,,''',

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on my daughter's recommendation to replace an 8 year old Vizio. It is nice and thin and quite light. I've had some trouble trying to get the picture the way I like it. The colors seem too muddy and too saturated. I've finally gotten the settings to a point where they're pretty good. The ultra HD is impressive and almost like 3D. The speakers also take some getting used to. They don't seem as good as my other TVs. Overall I'm pretty satisfied and the price and delivery from Best Buy was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to buy this product. Easy to use with best feature

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice tv but!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung tv has a nice picture. The only things I find bad with it are, the remote is very small, and the speakers are terrible. You will definitely need a sound bar.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Great!

      Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.

      Change the Sound Mode by going to: Settings > Sound > Sound Mode

      You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings

      To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:

      1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

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