Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Decent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on my daughter's recommendation to replace an 8 year old Vizio. It is nice and thin and quite light. I've had some trouble trying to get the picture the way I like it. The colors seem too muddy and too saturated. I've finally gotten the settings to a point where they're pretty good. The ultra HD is impressive and almost like 3D. The speakers also take some getting used to. They don't seem as good as my other TVs. Overall I'm pretty satisfied and the price and delivery from Best Buy was excellent.
I would recommend this to a friend - Pros mentioned:Color
Mostly works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works most of the time. Although i've had the color off a few times. It seems to color correct after a few off and ons.
No, I would not recommend this to a friend - Pros mentioned:Color, Ease of use
Oncology Nurse Manager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV is a newer version of the last Samsung TV I purchased, and I love it. The color is crisp and clear and it's easy to manage all of my internet channels.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Nice tv but!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung tv has a nice picture. The only things I find bad with it are, the remote is very small, and the speakers are terrible. You will definitely need a sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Great!
Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Best Service from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 New TVs over the past 45 days, and all were professionally installed by Best Buy under their TotalTech delivery and installation program. Everything worked out perfectly - Geek Squad arrived on time and did a great job.
I would recommend this to a friendgreat tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is amazing!!! i absolutely love it. tv speakers are small, so you’ll need to set this up with speakers to have a nice define sound. if not, sound is kinda empty, but video quality is wonderful
I would recommend this to a friend- Pros mentioned:Picture quality
Bad Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture is good but the sound is awful. I trued turning the sound up but still is bad. If you Buy this tv plan on buying a sound bar so u can hear it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi OneWatt,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Cons mentioned:Remote control
Samsung TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a fantastic screen. Realistic view. Problem is the stupid remote it came with. Terrible remote for such a nice TV
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
C Kane
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was very helpful and patient. The TV seems to have a good picture and is easy to control. Would consider buying another Samsung if I felt so inclined.
I would recommend this to a friend - Pros mentioned:Picture quality
Not so good on the sound quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is clear, but the sound is not as good as my older Samsung TV. I might have to purchase a sound bar to get better sound.
I would recommend this to a friend - Pros mentioned:Price
An average tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv overall nothing wrong with it. But now that i have it for a couple of months i think i should have spent an extra 150 $ and get the q series. The quality is ok but the speed is just average. But if you're in a budget like i was it's worth the money.
No, I would not recommend this to a friend Be afraid...be very afraid!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is 2 years old today 5/2/2023 and has black lines coming across the screen and multiplying more and more daily. AND every now and then...my TV decides to turn to a negative..(see picture)...unplug it and plug it back in and then it's fine. The best thing about this television is the Samsung channel that comes for free on Samsung TV's. But, I should get more that 2 years out of a $500 telly.
No, I would not recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv. But i don't like the new way the menu is set up on initial screen. It also has a long pause switching between channels compared to all my other Samsung products
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Excellent purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a Tv to fit a small place on a mantle. This design with short legs allowed me to have good size tv fit in the space. Great picture like my other Samsungs
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung TV Great Picture Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture quality.Samsung quality can’t be beat. I purchased this for my son for his new home and he is very pleased with the quality and ease of use.
I would recommend this to a friend Irv new samsung 50” 8000
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few days ago, I set up the TV. Love the updated display of the streaming apps. was easy to set up my internet connection and overall set up just by following the prompts. Love the Bixby voice control on the remote.
I would recommend this to a friend- Pros mentioned:Picture quality
Solid picture, at most viewing angles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Easy to setup and connect. Ideal for mid size rooms and the viewing angle does not negative the view.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was Perfect for the spot we had available for it. The 4K Picture takes a little getting used to as it has a Real Life Reality TV type feel to all Shows. Easy to use and set up.
I would recommend this to a friend Just perfect
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the best.... i have own couple samsung tvs this cover all bases... just a little bit expensive
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent TV - no regrets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart TV, and I wanted one that is simple to use, without too many bells and whistles. The picture quality appears to be excellent, which was my primary goal. The new TV's are so slim that the speakers coming from underneath require me to set the volume anywhere from 50-70, which is quite a change from the 25-30 on my old TV, but I understand that is the case with all new TV's as the price we pay for having them be so slim. I hope to save up money for a sound bar sometime in the future. I had this wall-mounted, and it looks wonderful.
I would recommend this to a friend