Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality and the vivid 4K UHD. Also, set the TV up through google to use voice commands to control the tv and ask questions about weather forecasts, sports schedule or scores, etc! Best TV ever! As far as sound quality, I have the TV volume / sound hooked up to a Samsung sound bar with a remote base module! It has several modes of sounds you can choose from. I like the DTS Virtual: X. The quality of the sound is clear and gives a fullness of surround sound to the room. It gives you a sound of a movie experience! You can’t go wrong with the Samsung 50” Class 8000 series LED 4K UHD Smart Tizen TV with the Samsung sound bar!
I would recommend this to a friend - Pros mentioned:Picture quality
Very Nice TV, with one disappointing MISS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like this TV...great picture and better sound than most flat screens...however, SAMSUNG has inexplicably removed the "ON TIMER" option from this model and I'm told other newer models. The online manuals still include it and the Best Buy personnel promised this model had it (could not locate the TV's remote on the sales floor so I was unable to verify). Very disappointing as I've had a samsung as my bedroom TV for many years that also functioned as an alarm clock. Still weighing whether to return to the store and buy a non-samsung model.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great Bang for the Buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture quality and was very easy to connect to my router for streaming without the need for a FireStick or Roku. Great bang for the buck
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Make sure you can get your channels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Check in advance to make sure that the channels you watch are available on this model in their app store. Not all are! I was dismayed to learn after I got at home that you cannot get the History Channel on this Samsung model. I spent 90 minutes with tech support on a question they could have answered in five. beautiful picture easy setup but I cannot read it higher because this is just absurd. Customer service is sending me a gift card to buy a Roku.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nope!
Thank you for purchasing the 50" AU8000 Crystal UHD TV and sharing your experience with the streaming applications. Samsung offers hundreds of apps in our App Store, including the History app, that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. In order to see our full offering of apps, you will need to be connected to the internet and logged into your Samsung.com account.
Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Select Settings- Support- Software Update, then select Auto Update.
Should you ever have questions or need help, please call us at
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture qualityCons mentioned:Operating system
An unfortunate downgrade - Returned mine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very pleased with this Samsung TV. It looks good outside of the box, but the OS lags terribly and doesn’t run as smooth as the QLED Q60A. The sound on mine was awful. Honestly, the 7 Series I had prior ran better than this one. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Daniel,
Thank you for your review of the Samsung AU8000 Crystal UHD TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Ease of use, Picture quality
Awesome TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Great picture and sound. Easy to set up. Love that the TV is only 1 inch deep. Looks great mounted on the wall. Bought one for each of my spare bedrooms.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Great Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent choice for a TV. It has great picture quality the sound is very good. Surprisingly thin and lightweight. Considering a "65 for living room
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great viewing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it so much, we bought another one just like it. Picture is clear and bright. We prefer the brightest level, but it can be adjusted for depth and color tone.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is very good. Remote control is confusing, fortunately we don't need to use it with our provider.
I would recommend this to a friend Beautiful tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive now had this tv for 3-4 months and now thag ive got the UI down i really like it. Controller is easy to use and has netflix and prime video buttons. Highly recommend this TV!
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Samsung tv I’ve purchased over the last 12 years. I really like them. Quality picture, easy to use, and reliable. I would recommend these tv’s.
I would recommend this to a friend Good TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit I’m not the biggest TV bluff out there but, this has to be one of the best TVs I’ve had. I went from LG to Samsung and I must admit they did not disappoint.
I would recommend this to a friendGood TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with our streaming services. Only thing is that sometimes the voice thing is a little buggy but doesn’t get in way
I would recommend this to a friendGreat Stars
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service was exemplary. I recommend the store to others. Great deals!
I would recommend this to a friend- Pros mentioned:Picture quality
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all this is a good TV. Picture and quality is great! The outlet/ power cord is kind of short, and there is static in the sounds somtimes when hooked up to PS4. I'm not sure if the consloe is giving feedback, but it happens everynow and then. This is for a bedroom so the sound is good overall although I have to adjust it very high while playins some apps vs others, and the sound / volume may be an issue for larger rooms/ living rooms so you may need a sound bar.
I would recommend this to a friend New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase, disappointed that the sound comes from the back of the TV and I don't have room to add the sound bar!
I would recommend this to a friend- Pros mentioned:Picture quality
I am pleased with this TV......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was broken when I got home.....package was very secure and did not appear to be damaged. Returned it with no questions asked. Got the second TV and it was fine and set up was a breeze!!! Got it all hooked up to my antenna and also a satellite with no problems at all. Very good picture though the sound quality isn't too hot. I would invest in a good sound bar. Had it over a month and so far no problems.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Samsung 50" 8000 Series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brightness and picture quality are great, but the sound is somewhat lacking comparatively to this same model but 6 years older
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Perfect picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV clear as a bell hard to stop staring at it a sent various photos to friends to show how unbelievable the picture is extremely easy to use five stars
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
LOVE IT!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung TVs!!!! They are great value, sound, picture and very easy to set up. I’m very excited to gift these for Xmas!!!
I would recommend this to a friend